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#92699 03/03/05 02:03 PM
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How many folks here have been pro-actively contacted by dealers who have read about your pending purchase on this forum?

I think it would help clean things up a bit if those dealers would be identified.




Blüthner USA, LLC
#92700 03/03/05 02:08 PM
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Good idea, Alex! thumb

norbert


www.heritagepianos.com
Greater Vancouver B.C. piano dealers for : Estonia, Brodmann, Ritmuller
604-951-8642
#92701 03/03/05 02:13 PM
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Quote
Originally posted by Norbert:
Good idea, Alex! thumb

norbert
Thanks Norbert.

Rick Clark has inspired me to join the struggle to preserve PW's integrity.

I have spoken to many people about their potential purchase but I have never emailed them in an attempt to sell them.

They have contacted us first, which is certainly ok in my book.

I think the same is probably true for most dealers here.




Blüthner USA, LLC
#92702 03/03/05 02:21 PM
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I bought in 2001. So this is OLD information (before PW became the powerhouse that it is today! wink ).

Norbert contacted me, not so much to sell me a piano but to encourage me to play Sauters (he was right, btw). I was considering a Seiler at the time, and he carried both Sauters and Seilers at the time.

Scott Anderson in Texas contacted me when he knew I had whittled my list down to Schulze Pollmann, of which his dealership had a few as a trial-run, I believe. He made an offer, but I found a much better deal from a California dealer.

penny

#92703 03/03/05 02:26 PM
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When I posted that I was going to visit a certain city and that I wanted to check out some high end pianos, several dealers in that area PMed me with offers of appointments to check out their pianos. But I see nothing wrong with that, and would never "expose" them for it.

#92704 03/03/05 02:39 PM
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Quote
Originally posted by Horace:
When I posted that I was going to visit a certain city and that I wanted to check out some high end pianos, several dealers in that area PMed me with offers of appointments to check out their pianos. But I see nothing wrong with that, and would never "expose" them for it.
Then you feel that the dealers who contacted you actually performed a service?

Perhaps a dealer only forum would allow potential buyers to go to a place where they could expect to be contacted regarding their potential purchase.




Blüthner USA, LLC
#92705 03/03/05 03:02 PM
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When I first was asking this Forum about Hazelton Bros. pianos over a year ago, I was contacted via e-mail by a dealer who sells them.

#92706 03/03/05 03:04 PM
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Quote
Originally posted by Alex Hernández:
Then you feel that the dealers who contacted you actually performed a service?
They gave me what I asked for, information about where to find certain brands of pianos. Of course it was tinged with self-interest but it was still info that I specifically asked for. So, I would definitely say they performed a service, though the offers of personal appointments quickly evaporated when I politely informed them that I was only looking and didn't have any intention whatsoever of buying.

Quote
Originally posted by Alex Hernández:
Perhaps a dealer only forum would allow potential buyers to go to a place where they could expect to be contacted regarding their potential purchase.
Sounds fine to me. I personally don't have a huge problem with the way the PF is now, but I'm sure it could be better.

I think maybe some of this comes down to some dealers following very strict self-imposed rules, and resenting other dealers who don't follow them and who, presumably, profit from not following them. From the customer's perspective this is (understandably) slightly less offensive than it (understandably) is to the dealers who feel like they're holding themselves to self-defeating standards.

For what it's worth I definitely have more respect for the more understated dealers, and would be much more comfortable and eager to buy from them, than the "advertisers".

#92707 03/03/05 03:36 PM
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I was NEVER contacted by any dealer, or salesperson on this forum during my search.

The only information I received from any person in the business was initiated by me, privately, to ask for information. To be exact, I contacted Steve Cohen, to put me in contact with the closest YC dealer in my area so I could evaluate that piano during my search. He told me how to do it by putting me in touch with their regional sales rep. Helpful information for me. No sales spiel from him.

I privately contacted others with questions that I did not think particularly interesting to the forum at large and received some good advice.

My personal feeling is that dealers could have their own place in a seperate area on this forum where they do advertize, BUT they should pay a price to Frank for this service. I might add, were I Frank, it would be a pretty hefty price.

Editing: I do think it inappropriate for any salesperson or dealer to contact forum members during a search. Leave it up to the piano buyer to initiate the contact.

#92708 03/03/05 03:39 PM
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I was not contacted by any dealer at all, but I'm not sure I poisted during most of the search.. I may have just lurked and read.


Michael

====

He is so solemn, detached and uninvolved he makes Mr. Spock look like Hunter S. Thompson at closing time.'
#92709 03/03/05 04:10 PM
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I was not contacted by anyone during my search; I did all the contacting. But I think that dealers with integrity and class will handle things in exactly that manner.


You will be 10 years older, ten years from now, no matter what you do - so go for it!

Estonia #6141 in Satin Mahogany
#92710 03/03/05 04:14 PM
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I had a couple of people contact me and try to sell me pianos. I cannot identify any of them, as I deleted those messages as soon as I laid eyes on them.

I don't think it's a big threat. None of them were the reputable dealers who post here.

#92711 03/03/05 04:36 PM
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The "No Solicitation" policy of PW is clear. I can't remember when a regular here was even accused of doing so.


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Contributing Editor & Consultant - Acoustic & Digital Piano Buyer

Jasons Music
Maryland/DC/No. VA
Family Owned and Operated Since 1937.

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My postings, unless stated otherwise, are my personal opinions, not those of my clients.
#92712 03/03/05 05:06 PM
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None of the regular dealers that post here have contacted me, unsolicited, attempting to sell me a piano.

There was one dealer I contacted regarding a piano that needed a lot of work. I don't think he/she ever responded. That bothered me a little.

JP


"Piano music should only be written for the Bechstein."
-- Claude Debussy
#92713 03/03/05 05:20 PM
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I have never been contacted by a dealer. That is, one who claimed to be a dealer, you never know about sockpuppets...

#92714 03/03/05 05:47 PM
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It's interesting but it was one of my customers that told me about PianoWorld. I will say I never contacted anyone on this forum about buying a piano. I also have never tried to sway anyone either. I've tried only to post my opinions and tastes. And have even shied away from posters that I knew were in my market. As an example I remember when Cindysphinx was in the market. She had even been in my store although I didn't wait on her. I wish I had because she had a bad experience. Talk about frustrated.

#92715 03/03/05 05:50 PM
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Although I clearly state that I am in retail and in Massachusetts, my input into the forums here at PW is to read and hear what is happening out there "in the real world". I love to read what is being said about various products, both products that I sell and products that I consider our competition. It's truly eye-opening.

I guess why those of us who contribute and are also involved in retail don't try to lure customers closer is because most of us hold the brand names we sell in a high regard. For me to try and sell an Estonia (for instance) well out of my market goes against the wishes of both the owners of the company for which I work and the manufacturers who give us a territory within which to market their products! Pure and simple.

This forum is terrific! But going beyond it's intent serves no purpose.

"Let no man go where Frank B. prohibits"!


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#92716 03/03/05 05:57 PM
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Alex,

And I hope no one reads my posts calling for PW change as "anti dealer" in any sense. I would not like to see dealers gotten rid of as a class. In fact I want the dealers who DO obey the rules to feel they are getting a fair shake here by making sure that the dealers who DON'T obey the rules don't get away with it.

Unfortunately due to Frank's "benign neglect" they always DO get away with it.

Two cases I can think of offhand where PW consumers were buttonholed off Forum and sold pianos involve consumers who no longer post. That is, they posted while in the market, but didn't hang out much afterward, having gotten what they came for.

In both cases the consumer was specifically requested to keep it a secret who sold them the piano. And they kept their word and never told. Of course you and I both see this as a psychological tactic to get them out of the market in terms of looking for competitive price, but it worked on these naive folks who only saw that the "secret deal" prices were so much lower than "suggested list" that they thought they could never do better. They were both cross-country deals.

One deal was a M&H BB and one was a 6'9" Schimmel. I was never able to determine who the seller was, but I got the rest of the story from the consumer's side- one in private and one basically told on PW.

Regards,


Rick Clark

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#92717 03/03/05 06:07 PM
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RE: Rick's post. That is pretty shady and shabby. Too bad! I really enjoy the regular dealers and industry professionals who post on here for the most part.


You will be 10 years older, ten years from now, no matter what you do - so go for it!

Estonia #6141 in Satin Mahogany
#92718 03/03/05 06:14 PM
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Rick I don't think you are anti-dealer at all.
I found this forum to be a real joy at first.
But when dealers and their sockpuppets use this place as free advertising it sucks.

When clients tell me that they were told by other dealers that they would lose their lines if the customer spilled the beans, that sucks too.

When dealers "manage their image" so as not to be real but be liked that is very sad.

I have been a real benificary of this forum. People are generous to me and my store beyond my expectations.

But in order for me to have credibility I now must do what is consistant with my beliefs.

I talked the talk now I will walk the walk.

See you all down the road and remember....Practice,practice,practice.


Alex




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