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Joined: Nov 2021
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Dismys Offline OP
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When I depress the Examplesustain pedal, the first time I press any key there is a click. This doesn’t happen if the damper pedal is not engaged. If you keep the damper engaged it will not click on the second press of the same key or any subsequent press (just the first). Release the damper and reengage it and again the first press of any key has a click. Linked here is a video showing this. Any ideas?

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My first guess is that something is moving part of the mechanism slightly, and that it clicks back in place when you press the key. But it's impossible to check where sounds come from with a video.

It seems reasonably reproducable. I suggest asking a good tech. Maybe he needs a stethoscope to locate it.


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Does this happen when the muting pedal is not activated?


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Dismys Offline OP
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Yes it happens when the mute pedal is not engaged. Just did that so it wouldn’t pop the phone microphone

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Dismys Offline OP
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The sound is definitely somewhere in the action. I have ruled out it being key noise.

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What about the keys at the top where there are no dampers? Does it happen with those when the pedal is depressed?
How many pedals does your piano have?
Nick


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3 pedals and it doesn’t appear to do it with the top keys but I suspect the click would be around those frequency’s so it may just be hard to hear it. That said I’m convinced based on the above it has something to do with the damper

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Since this is a new piano, it might be something as basic as a loose screw. Has it had its first service from the dealer? Whether or not, the dealer should sort this out.


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Dismys Offline OP
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Thanks. Tech is coming in a week or so. I’m just hoping it’s fixable!

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Chances are the middle pedal needs adjusting...it interacts with the damper tails.
That's my bet. So please let us know.
Nick


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Dismys Offline OP
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Will do. Thanks!

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Originally Posted by Dismys
Thanks. Tech is coming in a week or so. I’m just hoping it’s fixable!


Let me assure you that no matter WHAT it is (and I REALLY have NO clue) it IS fixable, period.
I'm gonna go out on a very sturdy limb and say it is *impossible* that it even *might* be unfixable, based on your description.
This is NOT the sort of symptom of an unfixable problem.
smile

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Dismys Offline OP
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Great. That makes me feel better. I still have two weeks until the tech comes!

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Please report back of the cause and the solution when you know it.


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Yes, please keep us updated. My U1, which is just over 1 year old has started to do the same thing. I think I've narrowed it down to the rubber post that connects the damper pedal to the action, but the rubber itself seems fine.

The click was absent in both the action and the pedal when the technician was over and took the piano apart.

I suppose it could be the middle pedal as well. The noise went away if I pressed the damper vertical rod to the left or right, which I assume meant that I was pressing the rod against the rubber and alleviating the click.

Last edited by Boatshoe; 11/18/21 10:37 AM.
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Noises as you know can be hard to track down. I own a U1 about 40 yrs old. The past almost year at times when playing I'd hear a knock sound in bass area when playing occasionally. Hard to describe. Came and went as it pleased.
So, eventually a bass string broke down near the bridge. Replaced it and so far no knock sound.
Can only think it took its time breaking getting weaker and it created the sound. I don't know really.
Strange.

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So, finally fixed and I’m embarrassed to say it was just where the damper was set. It was way off - too much lost motion. That said, the tech acknowledged the click on just the first hit of each note, but could make sense out of how correcting the damper pedal (adjusting it) resolved the issue. Any ideas?

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Still sounds like the sostenuto tongues to me.


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A U1 does not have sostenuto.


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Originally Posted by BDB
A U1 does not have sostenuto.
smile smile
Ahh... I'm wrong again! Keeps happening...


Nick, ageing piano technician
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