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Joined: Sep 2007
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Generally speaking, the ES7 (like its predecessors) has been a very successful instrument, with strong sales globally. The CN24 and CN34 are also very popular models - the latter was recently voted "Best home piano under 1500 Euros" by the readers of 'Tastenwelt' magazine in Germany.

All three instruments utilise the same RHII keyboard action.

I do not deny there are a handful of users here on PianoWorld who have experienced issues with clicking/'sticky' keys on their RHII-equipped Kawai DP. However, when you consider the popularity of these instruments and the number of pianos sold, I believe most visitors will acknowledge that RHII is a reliable and highly-regarded keyboard action.

As with any manufactured product consisting of hundreds of moving parts, there will inevitably be instances when a component fails or requires adjustment. However, Kawai has an excellent customer support and servicing record, with one of the strongest warranty policies of any piano manufacturer. If an instrument does develop an issue, it will be fixed.

Kind regards,
James
x


Employed by Kawai Japan, however the opinions I express are my own.
Nord Electro 3 & occasional rare groove player.
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Kawai James. Kendo Strut - how do you get those B3 (?) sounds? They are the sort of B3 sounds you dream about but don't normally find in the standard demo run-throughs. Is this the magic of the Nord(s)? Do you have a full live drawbar system?

What ever it is, it's a great sound.


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toddy, I don't recall the drawbar registration off the top of my head, but I know I used a lot of overdrive - both inside the Nord and via a separate pre-amp.

The Nord tonewheel/rotary simulation is inferior to the latest dedicated clonewheels, however it's still very good for an 'all in one' package. I use an Electro 3, and the Electro 4 is supposed to be even better. That said, I know a chap (Yamaha engineer - incredibly clever guy!) who still uses an Electro 2 and makes the organ sound fantastic!

I don't have a full live drawbar system - just the drawbar buttons on the Nord's panel, although I tend to programme presets for each song, rather than change the drawbar registrations on-the-fly.

Anyway, thank you for the positive feedback. wink

Cheers,
James
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Employed by Kawai Japan, however the opinions I express are my own.
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Any day soon I'll open a new thread called "ES7: first year review" or something similar, where I'll post files showing my unit's behaviour.
Please excuse me if I'm always bolding its flaws, there are enough people here telling marvels about their equipment, but I don't like going to church anymore.
I understand that any device consisting in hundreds of moving parts will need a regulation at some point, but frankly, one year seems too soon!
I'd love to see a video done by Kawai in which they showed us how they test action's resistance to use and abuse. Why they choosed to put the best plastic, rubber and felt parts ever used, and so on, and thanking their customers for paying with perfect bills and bank transfers, generally speaking.


Learning piano from scratch since September, 2012.
Kawai ES7.Kawai K-200
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Originally Posted by mabraman
-stiffness at the bottom is now greater and uncomfortable, shock absorbents are not working well, anymore.


Just FYI, +1 on this

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So disappointing to read about the reoccurring issues with the ES7. I was about to place an order for one but am unlikely to now do so off the back of this and other similar threads relating to issues with this model. More worrying than "out of the box" issues are the problems that I'm reading people are having after only 12 to 18 months of use...

Quite annoyed as I'll now need to raise my budget to get an equivalent Yamaha.

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Well,ES7 seems to work fine for most people here. Vendors think it's a good model, in the sense that not many customers complain about issues.



Learning piano from scratch since September, 2012.
Kawai ES7.Kawai K-200
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Not to mention that I've heard good things about Kawai customer service, so that problems that do occur (and believe me, they can occur with any and *all* keyboards and keyboard brands), are usually fixed promptly and satisfactorily.


Keys: Yamaha GC2, Casio Privia PX-3, Roland RD800, Alesis VI61, Pianoteq 6.0
My motto: Play and Let Play!
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Originally Posted by petes1
Not to mention that I've heard good things about Kawai customer service, so that problems that do occur (and believe me, they can occur with any and *all* keyboards and keyboard brands), are usually fixed promptly and satisfactorily.

Ummmmhhhh...that, only Kawai knows. Each of us can just tell how it went in our case. There are good and bad stories.
If the technicians have spare parts and are not busy, a couple of days are enough to fix almost anything.
But when you arrive to a workshop you have a good cue before your turn comes.


Learning piano from scratch since September, 2012.
Kawai ES7.Kawai K-200
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Hi James, could you share with us technical data numbers of weight in grams for downweight and upweight of these following Kawai key actions: AHA-IV, RH II and RH III...? Thanks.

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