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Greasy PHA-4?
#2943461 02/06/20 11:00 AM
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Hi guys!

My first piano. I got delivered a Roland HP702 yesterday. I like it and the keyboard, PHA-4 Standard seems OK to me (maybe keys are a bit heavy and slow to me but I'm a beginner anyway).

What's really intriguing me, there's some grease on the side of some keys. That white-pink grease that should be underneath the keys. I believe it splashed due to transport (TNT truck). I think it was also transported sideways (up side not up) and put abruptly on floor (a few cm drop).

So anyone who has experience with these keyboards, do you think the grease is a normal thing you can expect on new keyboards or something is wrong and I should be worried?

Thanks!


Roland HP702
Re: Greasy PHA-4?
RumburaK #2943465 02/06/20 11:04 AM
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Originally Posted by RumburaK
Hi guys!

My first piano. I got delivered a Roland HP702 yesterday. I like it and the keyboard, PHA-4 Standard seems OK to me (maybe keys are a bit heavy and slow to me but I'm a beginner anyway).

What's really intriguing me, there's some grease on the side of some keys. That white-pink grease that should be underneath the keys. I believe it splashed due to transport (TNT truck). I think it was also transported sideways (up side not up) and put abruptly on floor (a few cm drop).

So anyone who has experience with these keyboards, do you think the grease is a normal thing you can expect on new keyboards or something is wrong and I should be worried?

Thanks!

My FP30 also uses the PHA-4 Standard action and there was no grease that ever appeared on or between the keys, which was visible. It might be some sort of defect.


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Re: Greasy PHA-4?
RumburaK #2943507 02/06/20 12:49 PM
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Greasy Piano. That would be a wonderful name for a rock band! smile

Re: Greasy PHA-4?
RumburaK #2943546 02/06/20 02:15 PM
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Originally Posted by RumburaK

What's really intriguing me, there's some grease on the side of some keys. That white-pink grease that should be underneath the keys. I believe it splashed due to transport (TNT truck). I think it was also transported sideways (up side not up) and put abruptly on floor (a few cm drop).

I've had my Yamaha apart a couple times over the years and there is grease that's used on certain pivot points on the keys. I would imagine all keyboards have to use some kind of grease at these points. So I don't think there's anything wrong, probably some robot or human on the assembly line got a little sloppy. I don't think the shipping could have anything to do with it, the grease is thick enough that no shipping acceleration could move it. I'd just wipe it off and forget it.


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Re: Greasy PHA-4?
RumburaK #2943571 02/06/20 03:19 PM
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Re: Greasy PHA-4?
RumburaK #2943591 02/06/20 04:13 PM
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Thanks for sharing guys, I am also torn between "forget it" and "piano is broken".

I made an enquiry to Roland customer support, expecting a reply in 3-4 working days. I will share if I get any.

Meanwhile please, more thoughts welcome!


Roland HP702
Re: Greasy PHA-4?
RumburaK #2943602 02/06/20 04:48 PM
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Originally Posted by RumburaK
Hi guys!

My first piano. I got delivered a Roland HP702 yesterday. I like it and the keyboard, PHA-4 Standard seems OK to me (maybe keys are a bit heavy and slow to me but I'm a beginner anyway).

What's really intriguing me, there's some grease on the side of some keys. That white-pink grease that should be underneath the keys. I believe it splashed due to transport (TNT truck). I think it was also transported sideways (up side not up) and put abruptly on floor (a few cm drop).

So anyone who has experience with these keyboards, do you think the grease is a normal thing you can expect on new keyboards or something is wrong and I should be worried?

Thanks!


Congratulations - that's a nice home piano. smile

I had a PHA-4 keybed (on my FP-30) a while back, and there was no visible grease.

That said, I doubt transport would have caused it to move? Else all the grease would go south once the piano was set up, and would end up on the bottom of the cabinet internally? Grease should... err, stick!

RE the action - It might loosen-up a bit (if there's too much grease), but yes it is a heavier key bed than the one on the HP-704. I'd say the PHA-4 might last a bit longer though, based on personal experience.

By all means ask Roland - just to make sure it's OK. At least then it's logged with them, against the serial number, for future reference.


Learning to play. Consciously incompetent, which apparently is a good starting point. smirk
Re: Greasy PHA-4?
RumburaK #2943619 02/06/20 05:46 PM
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I haven't had this problem with a piano yet, but I have had some extra grease on this or that other bit of music gear. Solution: wipe it off, forget about it, unless some other actual problem occurs.


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Re: Greasy PHA-4?
RumburaK #2943894 02/07/20 12:36 PM
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Hey guys, just got the answer from Roland, good news:

Quote
Please allow me to put your mind at rest.
This can sometimes happen if the piano has been on it’s end. Nothing to worry about, perfectly normal.
Please simply wipe any excess grease from the keys.


Thanks again and, why not, let's keep this thread open for all greasy keyboard matters.


Roland HP702
Re: Greasy PHA-4?
RumburaK #2943965 02/07/20 03:25 PM
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What is good about that the piano is nearing its end?


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