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Neen help with Yahama disclavier

Posted By: aomf

Neen help with Yahama disclavier - 01/13/17 04:49 AM

I am new at this forum and not sure that I am placing my question in correct place. I am looking for a technician familiar with Yamaha M515CH, which is a console, disclavier. Something got broken inside the instrument. The sound became very bad. The problem has to be identified and fixed it. Can someone recommend me where I should turn for help& Thanks.
Posted By: Pro-TAC

Re: Neen help with Yahama disclavier - 01/13/17 09:59 AM

M515CH with Disklavier E3?
Is it a special order item? 
What's the matter?
Posted By: bellspiano

Re: Neen help with Yahama disclavier - 01/13/17 02:32 PM

Welcome, and I would try posting instead in the Digital Pianos forum.
Posted By: Dave in Denver

Re: Neen help with Yahama disclavier - 01/13/17 03:19 PM

As your location shows as NYC, I did a quick web search and found these folks: http://www.frankandcamilleswest.com/certified-disklavier-technicians/

You could check the listings for piano technicians in your area on the piano technician guild page (www.ptg.org), click the link in the upper right to Find a Technician and enter your zip code. You could then look through the results and see if anyone else also mentions Disklaviers.

For others, I believe this is an acoustic upright Yamaha with the Disklavier solenoid player system installed, not a digital piano.
Posted By: bellspiano

Re: Neen help with Yahama disclavier - 01/13/17 03:59 PM

Thank you for your information, Dave.
Posted By: Dale Fox

Re: Neen help with Yahama disclavier - 01/13/17 04:42 PM

It might be useful to contact the local Yamaha dealer for information on a qualified technician.
Posted By: aomf

Re: Neen help with Yahama disclavier - 01/13/17 07:45 PM

Yes, I believe it's a special edition instrument. What happened was that there was a very loud sound some time ago, as if something exploded inside. The sound has became very brittle, loud and bright since that. Still, I have been using it with the help of felt dumpers to soften the sound, but would like to repair the instrument if possible. Yes, it's disclavier, but I never used it as such.
Posted By: aomf

Re: Neen help with Yahama disclavier - 01/13/17 07:46 PM

Thank you. I googled for a Yamaha technician, but nothing came up except sale offers.
Posted By: aomf

Re: Neen help with Yahama disclavier - 01/13/17 07:48 PM

Thank you. The piano is not digital, but mechanical.
Posted By: aomf

Re: Neen help with Yahama disclavier - 01/13/17 07:49 PM

Thank you very very much.
Posted By: aomf

Re: Neen help with Yahama disclavier - 01/13/17 07:53 PM

Thank you. I will do so. Yes, you are right. It's not a digital instrument.
Posted By: Dale Fox

Re: Neen help with Yahama disclavier - 01/14/17 06:43 AM

Originally Posted by aomf
Thank you. I googled for a Yamaha technician, but nothing came up except sale offers.


Call the dealer directly. Googling will just get you advertisement.
Posted By: aomf

Re: Neen help with Yahama disclavier - 01/14/17 08:05 PM

I contacted frankandcamille.com. I dont know if they are registered technicians. They are in Long Ireland. A bit too far. Do you think I should go with them or continue searching for some closer technician? Thank you for your help.
Posted By: Pro-TAC

Re: Neen help with Yahama disclavier - 01/15/17 03:21 AM

Please inquire directly to Yamaha.
http://usa.yamaha.com/support/contact/pianos_diskaviers/
Posted By: aomf

Re: Neen help with Yahama disclavier - 01/15/17 07:17 AM

Thank you soooo much!
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