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Where does one go to repair a Clavinova?
#699716 06/27/08 09:35 AM
Joined: Jan 2004
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I bought a used one in 2005 and it's great for it's intended purpose: a practice keyboard for my coastal home, where temperatures and humidity make it less practical to have an acoustical piano.

I use it on the weekends, but am sometimes not there for several weeks or even a month. The Clavinova is supposed to stay "in tune" even when sitting unused in a home where the indoor temp can range from 70 in winter when being used to 58 when no one is there and 75 in summer and 82 when no one is there.

Well, it's started doing some pretty weird things. Wavering notes in the lower register, similar to what you hear when tuning a very loose guitar string and an uneven feeling when pressing the keys in the upper register -- kind of like there's a "hump" under several of the keys.

Should I get it fixed or replace it? Would the temperature extremes I've explained have something to do with my problems?

Any info, help, hand-holding etc. is appreciated! smile


There are no shortcuts to any place worth going. - Beverly Sills
Re: Where does one go to repair a Clavinova?
#699717 06/27/08 10:01 AM
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To see if the 'wavering notes' are down to an electronic problem, you could try and do a factory reset on the piano, but the exact procedure depends on the model. As far as the feel (hump)of the upper keys goes, I would check for a physical obstruction. Temperature and humidity are unlikely to cause a problem with the keys, unless you have a serious issue with rust (which I have yet to see on any instrument which wasn't subject to a soaking or lived on a cruise ship).


Adrian Thomas
Adrian Thomas Music Services
Service Engineer - Hybrid Pianos & Strings
Re: Where does one go to repair a Clavinova?
#699718 06/27/08 10:17 AM
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Thank you for your help. Would reset instructions be in the owner's manual? It's a CLP-130 Clavinova. I'd look, but I'm not at the coast right now.


There are no shortcuts to any place worth going. - Beverly Sills
Re: Where does one go to repair a Clavinova?
#699719 06/27/08 10:55 AM
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You need to go into the test mode on this one:

Entering the Test Program
Turn on the power with C2# , F2 , G2# keys pressed and held down
The test program will run and the 7segment LED will indicate 'TST'.
(1) Press TEMPO/FUNCTION UP or DOWN button to select a test item. You want test 47.
(2) Press SONG [START/STOP] button to execute the current test.
(3) select test 48 to exit the test mode.


Adrian Thomas
Adrian Thomas Music Services
Service Engineer - Hybrid Pianos & Strings

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