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#680622 - 04/15/06 12:47 PM Have you purchased a piano or Digital via the internet?  
Joined: Feb 2006
Posts: 265
paul milando Offline
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paul milando  Offline
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Joined: Feb 2006
Posts: 265
westfield Indiana
Have you purchased a Piano or Digital via the Internet? If so, how was the experience.


Talking about music is like dancing about art. If the truth will set you free, what do prunes do?
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#680623 - 04/15/06 01:11 PM Re: Have you purchased a piano or Digital via the internet?  
Joined: Apr 2006
Posts: 62
p250 Offline
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p250  Offline
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Joined: Apr 2006
Posts: 62
New Orleans
Yes, but it hasn't arrived yet.

#680624 - 04/15/06 01:31 PM Re: Have you purchased a piano or Digital via the internet?  
Joined: Jan 2006
Posts: 678
kokomo61 Offline
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kokomo61  Offline
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Joined: Jan 2006
Posts: 678
Herndon, VA
I bought my P-200 on eBay 4 years ago (and just sold it there, too). Overall, both experiences were fairly routine, other than the fact that a P-200 is damn near 100 pounds.

I've bought and sold 10-12 guitars on eBay, and almost every experience was good. The only bad one was UPS's mangling of a shipped guitar, which they paid to repair.


I priced my P-250 via 3 online retailers and one local one to get my best price. The local retailer beat the low price, and it's sitting right behind me as I type..... wink


Estonia 190, #6098
#680625 - 04/15/06 02:33 PM Re: Have you purchased a piano or Digital via the internet?  
Joined: Apr 2005
Posts: 4,534
Gyro Offline
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Gyro  Offline
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Joined: Apr 2005
Posts: 4,534
I bought my Casio digital upright sight-unseen
online for 700.00 total. I specified free
ground shipping but the dealer sent it 2nd
day air anyway at no charge. This was
faster than a neighborhood store could
deliver a piano. I'm very satified
with it.

Some people hold fast to the rule that you should
try a piano before you buy it, but I think
this is too restrictive in the internet age. You
can get a good idea of what you're going to
receive by researching online and playing
similar models in stores. Plus there is
the tantalizing element of suspense in
ordering something that is going to be a
surprise in some sense, no matter how
thoroughly you've researched it.

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#680626 - 04/15/06 04:38 PM Re: Have you purchased a piano or Digital via the internet?  
Joined: Nov 2005
Posts: 22
CasioUser Offline
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CasioUser  Offline
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Joined: Nov 2005
Posts: 22
I bought a Casio Privia PX-310 via the internet last November. It was a bit frustrating waiting for it to arrive (it took 3 days before it was even shipped, but we were told about the wait ahead of time). When it finally arrived, I had a problem getting the MIDI I/F to work, and I was afraid it was the piano that was defective. After a few frustrating days, it turned out the MIDI cable's firmware (purchased separately) was to blame. But the prospect of having to ship the keyboard back was not pleasant.

So it turned out fine in the end, but I might add the price of shipping the keyboard back into my comparison of local vs. mail order next time. Though in this case, it would still have been a bit cheaper to buy online.

#680627 - 04/15/06 04:55 PM Re: Have you purchased a piano or Digital via the internet?  
Joined: Jan 2004
Posts: 411
jazpianizt Offline
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jazpianizt  Offline
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Posts: 411
Living in a small town without a large music retailer, I've been buying stuff mail-order forever, including keyboards, etc.
Now I buy it over the internet. I don't see much difference, really, as long as you're dealing with a reputable dealer.
Buying through ebay, etc. is a different story. I've done some dealing through ebay, but just little stuff.
My pianos (I've had four) I've always bought locally from a piano store in our area. They give me good deals and free delivery, and I haven't seen any reason to go elsewhere.

#680628 - 04/15/06 05:10 PM Re: Have you purchased a piano or Digital via the internet?  
Joined: Nov 2003
Posts: 2,653
Bob Muir Offline
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Bob Muir  Offline
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Joined: Nov 2003
Posts: 2,653
Lakewood, WA, USA
I purchased my Yammie P90 over the Internet. Good experience.

#680629 - 04/15/06 05:28 PM Re: Have you purchased a piano or Digital via the internet?  
Joined: May 2001
Posts: 6,188
Piano World Offline
Piano World  Offline



Joined: May 2001
Posts: 6,188
Parsonsfield, ME (orig. Nahant...
I bought my Hammond XK-3 and Hartke KM200 over the Internet (couldn't find them locally).

They were both delivered on time, and in perfect shape.


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#680630 - 04/15/06 05:32 PM Re: Have you purchased a piano or Digital via the internet?  
Joined: Jun 2004
Posts: 8,483
signa Offline
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signa  Offline
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Posts: 8,483
Ohio, USA
yes, my pf500, good experience with discount over the regular price. just had to pick it up at UPS myself as they only deliever it during my work hours.

#680631 - 04/16/06 03:26 AM Re: Have you purchased a piano or Digital via the internet?  
Joined: Apr 2006
Posts: 7
EggImage Offline
Junior Member
EggImage  Offline
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Joined: Apr 2006
Posts: 7
Detroit
I'm trying to find one online currently
l lost bidding on ebay,it was so sad frown

l need a technics sx-P50, does anybody know where l can find one from, or have a used one to sell me?
thanks.

buying pianos online, basically, if possible, i'd suggest eveyone to ask for trying the piano in person before buying..

#680632 - 04/16/06 08:15 AM Re: Have you purchased a piano or Digital via the internet?  
Joined: Jan 2006
Posts: 296
pianoga Offline
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pianoga  Offline
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Joined: Jan 2006
Posts: 296
England
I purchased my GEM pRP800 over the Internet. Good experience. Would not have been able to buy it other than over the internet!


I'm on a roll!
#680633 - 04/16/06 01:24 PM Re: Have you purchased a piano or Digital via the internet?  
Joined: Mar 2005
Posts: 262
Wombat66 Offline
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Wombat66  Offline
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Joined: Mar 2005
Posts: 262
Cornwall UK
I bought a Yamaha P60 stage piano over the internet a couple of mothe ago without problems. I felt bad about it because before buying it I looked at the same product in my local music shop to check that it was what I actually wanted. Future generations wont be able to do this because if everyone does the same as me, soon my local retailer will have gone out of business. But I'm not a charity foundation and he was asking £200 sterling (30%) more than I paid for it. The manufacturers need to wake up to the fact that in 10 years all their local show rooms will have been put out of business by the internet, and consequently their market will significantly shrink, since what the eye doesn't see the heart doesn't desire. (with apologies to David Blunkett)

#680634 - 04/16/06 02:26 PM Re: Have you purchased a piano or Digital via the internet?  
Joined: Jan 2006
Posts: 13
K9JST Offline
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K9JST  Offline
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Joined: Jan 2006
Posts: 13
Indiana
I purchased my Yamaha P140 over the Internet. Very good experience & great price.

Joe

#680635 - 04/16/06 09:29 PM Re: Have you purchased a piano or Digital via the internet?  
Joined: Dec 2005
Posts: 33
PCMusicGuy Offline
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PCMusicGuy  Offline
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Posts: 33
Houston
Kawai MP4 over the internet. No problems with online buying.

#680636 - 04/17/06 10:56 AM Re: Have you purchased a piano or Digital via the internet?  
Joined: Feb 2006
Posts: 265
paul milando Offline
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paul milando  Offline
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Posts: 265
westfield Indiana
I Have purchased a Roland Fantom S, Yamaha CS2X,
and various related gear with no problems except
I saved alot of money.


Talking about music is like dancing about art. If the truth will set you free, what do prunes do?
#680637 - 04/17/06 12:34 PM Re: Have you purchased a piano or Digital via the internet?  
Joined: Aug 2005
Posts: 921
Opus45 Offline
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Opus45  Offline
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Joined: Aug 2005
Posts: 921
North Carolina
Purchased a Casio AP45 over the internet. No problems at all. Good Price. Good Product. I'm very satisfied with this purchase. I use this keyboard every day.


Jeff
[Linked Image]
#680638 - 04/17/06 02:10 PM Re: Have you purchased a piano or Digital via the internet?  
Joined: Apr 2005
Posts: 193
Laurens Offline
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Laurens  Offline
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The Netherland
I spent a lot of time in the music store before deciding which digital to buy. Comparing specs is one thing, but comparing the feel of a keyboard is not something one can do online. In the end the price at the store was ok, so I bought it there.

I sold my keyboard online though. It was gone in three days for a decent price (bought by a ten year old ;-).

#680639 - 04/17/06 02:35 PM Re: Have you purchased a piano or Digital via the internet?  
Joined: Jan 2005
Posts: 1,083
Paul Y Offline
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Paul Y  Offline
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Joined: Jan 2005
Posts: 1,083
Nashua, NH
As one who works for a music retailer, I must chime in here and express a bit of frustration regarding this subject.

Granted, a piano dealer like us does not sell small portable instruments (only Clavinova digital pianos). But in these cases, I feel sorry for the big MI (musical instrument) dealers who invest millions on having the right inventory for you, the buying public. You come into the stores, use their floor samples to choose the right piano, you return home and purchase it online!

Granted, you might buy your accessories locally. But wouldn't you be sorry when your local MI dealer closes his door because he cannot compete?

Please buy from your local dealer! As Laurens said, if the price is OK, buy locally.


Retired Industry Professional
#680640 - 04/17/06 03:31 PM Re: Have you purchased a piano or Digital via the internet?  
Joined: Feb 2006
Posts: 265
paul milando Offline
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paul milando  Offline
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Posts: 265
westfield Indiana
In response to Paul Y (I feel sorry for the big MI (musical instrument) dealers who invest millions on having the right inventory for you, the buying public. You come into the stores, use their floor samples to choose the right piano, you return home and purchase it online!
Did you know that Guitar Center has already
figured this out. You go there to play the keyboard, but buy it online through their online
presence, Musician's Friend. This is a billion dollar a year company! The only one who loses, is
the $6.50 an hour salesanimatron at GS.


Talking about music is like dancing about art. If the truth will set you free, what do prunes do?
#680641 - 04/17/06 03:56 PM Re: Have you purchased a piano or Digital via the internet?  
Joined: Jan 2005
Posts: 1,083
Paul Y Offline
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Paul Y  Offline
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Joined: Jan 2005
Posts: 1,083
Nashua, NH
I understand that. It's the people who return home, surf the web in order to find a dealer selling it for less than GS and they buy it there. Guitar Center loses in that case.

Then there's E-Bay. Then GS loses as does the $6.50 guy trying to make a living selling keyboards.

Just MHO.

Paul


Retired Industry Professional
#680642 - 04/17/06 04:05 PM Re: Have you purchased a piano or Digital via the internet?  
Joined: Jan 2006
Posts: 678
kokomo61 Offline
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kokomo61  Offline
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Joined: Jan 2006
Posts: 678
Herndon, VA
I ended up buying my P250 locally (although it WAS at Guitar Center). I compared prices via online retailers, and got GC to match it. The P250 weighs 90+ lbs, and I'd hate to ship it back to an online retailer (IF I could).

Ideally, I would have purchased it locally from Veneman's or Rolls music, both of whom I bought lots of stuff from over the years in the DC area, but, unfortunately, both of those stores are long gone, in the wake of Mars Music/Guitar Center/Online sales.....(Mars Music is long gone, too...)


Estonia 190, #6098
#680643 - 04/17/06 09:49 PM Re: Have you purchased a piano or Digital via the internet?  
Joined: Mar 2005
Posts: 1,456
rocky Offline
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rocky  Offline
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Joined: Mar 2005
Posts: 1,456
Louisville, KY
Quote
Originally posted by Paul Y:
Please buy from your local dealer! As Laurens said, if the price is OK, buy locally.
From the little shopping I have done that would be the problem, the price locally isn't ok. I have found differences of hundreds of dollars. Now, I know many of you find it hard to believe, but for some of us, hundreds of dollars is alot of money. I would love to buy locally, but I am not going to throw money away to do it!


When I reach the place I'm going, I will surely know my way.
#680644 - 04/18/06 06:11 AM Re: Have you purchased a piano or Digital via the internet?  
Joined: Oct 2004
Posts: 2,593
markb Offline
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markb  Offline
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Joined: Oct 2004
Posts: 2,593
Maryland
I bought my Casio PX-300 on eBay from a store. The stand and shipping were included and I didn't pay tax, so it was cheaper than buying locally.

I was annoyed about how long it took to ship. I can't remember if I contacted the store or it contacted me, but they were out of inventory, so I had to wait a couple of weeks for the store to get the DP and ship it. Had I known this upfront, I might have looked elsewhere online or just gone to Guitar Center. Other than that, the experience was fine.


markb--The Count of Casio
#680645 - 04/18/06 01:38 PM Re: Have you purchased a piano or Digital via the internet?  
Joined: Jun 2005
Posts: 419
ipgrunt Offline
Full Member
ipgrunt  Offline
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Joined: Jun 2005
Posts: 419
Western US
Quote
Originally posted by paul milando:
Have you purchased a Piano or Digital via the Internet? If so, how was the experience.
I once bought a used Steinway grand via the internet, but that's not what you're interested in, is it? I get the feeling that you're wondering if it is worth while to save a few bucks buying an electronic keyboard via one of the two or three major internet retailers.

It is tempting to buy from a high-volume internet dealer as their prices may be perhaps a few percentage points lower and sales tax is usually not required, although I suspect this will change in the near future. Also, if you consider the cost of shipping against this savings there is usually little cost advantage to be gained.

However, any advantage in buying via the internet is lost the first time you run into a technical problem. Support if available from the internet dealer, is expensive considering that you are responsible for the cost of shiping your instrument back to the store or manufacturer. If Harmony-Central's user review pages are to be believed, manufacturer support from just about any of the large producers is equally lacking.

However, if you bought locally, you can simply drive the faulty board back to the store from which you made the purchase.

But this kind of decision means a great deal more to me than saving a hundred dollars or getting the product support I need if and when I need it. Bear with me and I'll explain what I mean...

Some of us are still lucky enough to have a downtown where we can go and congregate with like minded people. Small, locally-owned downtown music stores are a rare and endangered breed in these days of global markets and international corporations. If the local businesses are not supported by and within their community, they will dissapear.

Many of us are victims of this phenomenon, which began in the 1950s. We are doomed to a world without downtowns and local businesses. We consume in a word of strip malls and big box stores that employ low-wage service persons who function as little more than order clerks. Job disatisfaction and subsequent staff turnover is such that these clerks are interchangeable and generally anonymous. Their product knowledge is sometimes good but if you've had any experience shopping in the big box store, you can probably lay odds on the chance that you'll find someone who knows their product. 2:1? 3:1? 10:1? It all depends on where you're shopping.

When I finally do buy that Roland RD700SX, it will be from my local music store and not a big box like Guitar Center. Not only will I then be able to take advantage of their support if it is ever needed, but I'll have helped keep them in business.

We musicians are also rare and endangered and the locally-owned music store is a part of our community. These stores are places to go and meet others who share our values and interests. They are also places where one can learn and share one's learning. As a teenager, I hung out in these stores after school, worked behind the counter on saturdays, took lessons upstairs and later taught when I had something to teach. I learned a lot listening to and playing along with the pros that came in everyday.

Unfortunately, these places have been dissapearing from our communities for the past 40 years.

Personally, I'll buy locally because I want my local music stores to stay in business. It's still my community, after all.


-- ipgrunt
Amateur pianist, Son of a Pro
#680646 - 04/19/06 07:17 AM Re: Have you purchased a piano or Digital via the internet?  
Joined: Jan 2005
Posts: 1,083
Paul Y Offline
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Paul Y  Offline
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Joined: Jan 2005
Posts: 1,083
Nashua, NH
BRAVO! Well spoken!

BUY LOCALLY!

Paul


Retired Industry Professional
#680647 - 04/19/06 08:18 AM Re: Have you purchased a piano or Digital via the internet?  
Joined: Aug 2005
Posts: 18,184
Monica K. Offline

Platinum Supporter until Dec 31 2012
Monica K.  Offline

Platinum Supporter until Dec 31 2012


Joined: Aug 2005
Posts: 18,184
Lexington, Kentucky
ipgrunt, I agree with Paul that yours was a terrific post that articulates well the reasons we should try to support local businesses whenever possible. And I have done that when I can. I bought my microphone from a small local music store even though I could have gotten it 20% cheaper off the internet.

However, what if I'm shopping for a Roland, say, and in my case the local Roland dealer is someone I don't really want to do business with? (This is not a hypothetical example, by the way.) Imagine your worst stereotype of a pushy piano salesperson and he is it. He's the guy who told me that Mason & Hamlins were made in Korea as a last-ditch ploy when I told him that I didn't want to buy his used Baldwin L when I was shopping for a grand.

So I guess my question is this: Are the advantages of buying locally with a digital piano so large that it should overrule my desire not to do business with a guy whose business practices I really dislike? Question number 2: Most of the people weighing in on this thread appear to have bought keyboards rather than full-blown digital pianos with the attached case etc. Is it possible to get the larger digital pianos online, or would the shipping charges be prohibitive? Is there anything tricky involved in setting one of them up or is it just a matter of plugging it in and playing it?


Mason & Hamlin A -- 91997
My YouTube channel: http://www.youtube.com/pianomonica
[Linked Image][Linked Image][Linked Image]
#680648 - 04/19/06 09:35 AM Re: Have you purchased a piano or Digital via the internet?  
Joined: Apr 2006
Posts: 58
toda Offline
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toda  Offline
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Joined: Apr 2006
Posts: 58
Somewhere in Midwest
Hi Monica,

A big part of "buying local" appeal is the readily available customer service. If the dealer in question is of questionable reputation, the merit local deal over Internet purchase suddenly vanishes.

For your second question, only a handful full size digital pianos are found on the e-vendors, excluding popular Yamaha Clavinova or Roland HP series right off the bat (in US; they are offered in UK). Yamaha YDP series can be mail ordered and some Internet vendors offer free shipping. Setting up just amounts using screws to attach the keyboard unit to the cabinet, taking about 10 minutes (two person job because it is heavy). Hope this helps.

TD

#680649 - 04/19/06 09:37 AM Re: Have you purchased a piano or Digital via the internet?  
Joined: Jan 2006
Posts: 678
kokomo61 Offline
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kokomo61  Offline
500 Post Club Member

Joined: Jan 2006
Posts: 678
Herndon, VA
Monica -

Most of the pro-line shops (Guitar Center, Music 123, Sam Ash, Sweetwater, zZounds, etc.) will sell Korg digitals, Yamaha PF/YDP series or Casio Calviano pianos, but I think that Yamaha holds a pretty tight grip on the CLP/CVP distribution channels. I don't know if Roland is the same way with their HP's. Kurzweil is probably still riding the shock waves from Young Chang's recent legal/financial issues, so who knows how they're doing.

If you don't mind a non-traditional cabinet, the Yamaha PF-1000 is a pretty cool instrument, and one that I'll consider if I swap out my Roland MP-500.

But...if you're got your heart set on a Yamaha CVP or CLP, aren't you just down the road from Cincinnati or Dayton? (Heck, I'd go to Indy or Chicago, if I had to).

Also....even though these pianos appear to have a full-blown case...it's still a knock-down assembly (ala IKEA furniture). If you find the digital you want, you can transport it easily in a minivan, SUV or station wagon, then put its stand together (as long as you have two people to life the keyboard part). Same thing goes if it's shipped to your house.


Estonia 190, #6098
#680650 - 04/19/06 10:27 AM Re: Have you purchased a piano or Digital via the internet?  
Joined: Aug 2005
Posts: 18,184
Monica K. Offline

Platinum Supporter until Dec 31 2012
Monica K.  Offline

Platinum Supporter until Dec 31 2012


Joined: Aug 2005
Posts: 18,184
Lexington, Kentucky
Thanks, toda and kokomo61; you both were very helpful, as I had assumed a digital piano would arrive intact just like an acoustic piano. So it is good for me to know that they don't. You know how some people are just really handy and can put anything together so it looks fantastic? I am not that person. Even IKEA furniture that I assemble has sagging shelves etc. So that just might tip the balance in favor of dealing with the local yet vaguely slimy guy.


Mason & Hamlin A -- 91997
My YouTube channel: http://www.youtube.com/pianomonica
[Linked Image][Linked Image][Linked Image]
#680651 - 04/19/06 10:57 AM Re: Have you purchased a piano or Digital via the internet?  
Joined: Jan 2006
Posts: 678
kokomo61 Offline
500 Post Club Member
kokomo61  Offline
500 Post Club Member

Joined: Jan 2006
Posts: 678
Herndon, VA
Easy solution -

1) Find better dealers in the Cincinnati or Louisville area. (or Indianapolis, Dayton, etc. - Heck, Sweetwater Sound is in Fort Wayne....)

2) Get the right piano from the dealer YOU want to deal with.

3) Get SO or neighbor or handy student to assist with piano assembly. (I put my MP500 together myself with no help).

4) Enjoy playing!

Don't let the assembly intimidate you. It's really only putting together the legs and bracing with a Masonite/MDF panel for the back. The keyboard part sits right on top of the leg assembly, plug in the pedals and you're done. I found the instructions pretty easy (at least it didn't involve words without vowels, like the IKEA stuff does.... wink )


Estonia 190, #6098
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