Welcome to the Piano World Piano Forums
Over 2.5 million posts about pianos, digital pianos, and all types of keyboard instruments
Join the World's Largest Community of Piano Lovers (it's free)
It's Fun to Play the Piano ... Please Pass It On!


SEARCH
Piano Forums & Piano World
(ad)
Modern Piano Moving
Modern Piano Moving
(ad)
Virtual Sheet Music
Download Sheet Music Instantly
Virtual Sheet Music - Classical Sheet Music Downloads
Sheet Music...
(125ad)
Piano Life Saver - Dampp Chaser
Dampp Chaser Piano Life Saver
(ad)
Piano Buyer Guide
Piano Buyer Spring 2017
(ad)
Lindeblad Piano
Lindeblad Piano Restorations and sales
Who's Online Now
116 registered members (anotherscott, amad23, AlanB, Beakybird, 27 invisible), 2,027 guests, and 5 spiders.
Key: Admin, Global Mod, Mod
(ad)
Estonia Pianos
Estonia Pianos
Quick Links to Useful Piano & Music Resources
Our Classified Ads
Find Piano Professionals-

*Piano Dealers - Piano Stores
*Piano Tuners
*Piano Teachers
*Piano Movers
*Piano Restorations
*Piano Manufacturers

Quick Links:
*Advertise On Piano World
*Free Piano Newsletter
*Online Piano Recitals
*Piano Recitals Index
*Piano & Music Accessories
*Live Piano Venues
*Music School Listings
* Buying a Piano
*Buying A Acoustic Piano
*Buying a Digital Piano
*Pianos for Sale
*Sell Your Piano
*How Old is My Piano?
*Directory/Site Map
*Virtual Piano
*Music Word Search
*Piano Videos
*Virtual Piano Chords & Scales
Previous Thread
Next Thread
Print Thread
#638963 - 02/04/07 03:16 PM Too Many Tuners?  
Joined: Jul 2006
Posts: 10
compozer Offline
Junior Member
compozer  Offline
Junior Member

Joined: Jul 2006
Posts: 10
Pennsylvania
I'm still going through the Potter course and I am running into some doubt about my business. There are about 18 piano tuners in Lancaster, PA area. I have no idea if I am diving into a saturated market. Do I have reason for alarm?


Rob Derner
composer living in PA with wife and seven month son
(ad 800)
PTG 2017 Convention
PTG Convention 2017 St Louis
#638964 - 02/04/07 04:27 PM Re: Too Many Tuners?  
Joined: Jul 2006
Posts: 373
Brick Offline
Full Member
Brick  Offline
Full Member

Joined: Jul 2006
Posts: 373
It's hard to know without knowing how many interested piano owners there are in those environs- but generally speaking your success or failure in the business will not depend largely on issues like how many competitors there are. Some people will be a success no matter what kind of market they are in, while others will fail no matter what market they are in.

#638965 - 02/04/07 05:20 PM Re: Too Many Tuners?  
Joined: May 2006
Posts: 251
Jim Puckett Offline
Full Member
Jim Puckett  Offline
Full Member

Joined: May 2006
Posts: 251
Mount Vernon, Ohio
It is hard to address the supply and demand issue for someone else's community. 18 sounds like a lot only IF they are all full time and if they are all FULL SERVICE and if none of them are close to retirement.

Turn the tables - it sounds like a good place to find some good mentoring relationships and some shop work with another technician. Good service and good repeat customers will make the market work for you.


Jim
#638966 - 02/04/07 05:35 PM Re: Too Many Tuners?  
Joined: Oct 2004
Posts: 2,456
Larry Buck Offline
2000 Post Club Member
Larry Buck  Offline
2000 Post Club Member

Joined: Oct 2004
Posts: 2,456
Lowell MA
Establishing a customer base is much more than a ratio of service people to pianos.

Not that it doesn't matter, but also consider;

Your personality. Do you present well and do people like you?

Does your "service" feel responsive to people, returning calls, listening, arriving to appointments on time, etc.

Pricing.

Do you bring other complimentary skills to the job? Regulation, rebuilding, stage or studio work?

Are you able to look at the needs of the community and prepare services to meet those needs?

Word of mouth is far and away the best form of advertising. If you understand that and manage it properly, you will do well.

Lastly, join the PTG. Make a continuing effort to upgrade your skills, professional presentation and perspective.


"It is better to keep your mouth closed and let people think you are a fool than to open it and remove all doubt."
Mark Twain

E. J. Buck & Sons
Lowell MA 01852
978 458 8688
www.ejbuckpiano.com
http://www.facebook.com/EJBuckPerformances
(ad)
Piano & Music Accessories
piano accessories music gifts tuning and moving equipment
#638967 - 02/04/07 06:39 PM Re: Too Many Tuners?  
Joined: Dec 2006
Posts: 78
Dave Lotek Offline
Full Member
Dave Lotek  Offline
Full Member

Joined: Dec 2006
Posts: 78
midwest
Quote
Originally posted by compozer:
I'm still going through the Potter course and I am running into some doubt about my business. There are about 18 piano tuners in Lancaster, PA area. I have no idea if I am diving into a saturated market. Do I have reason for alarm?
I would continue, if you enjoy pianos you'll do well. There are many off shoots to piano tuning. Some that I can think of besides the usual repair and restoration are; high polish finish buffing and polyester repair, piano moving (also heavy furniture, safes, etc), non portable Digital piano service (digitals out sell verticals nowadays and you can trouble shoot them using a phone and a block diagram), Floor tunings for music merchants at special discounts for customer referrals. School District and large church contracts at special prices. Appraisals for piano buyers and sellers. Occasional commissioned sales for referring dealers. It would be nice to only tune pianos, but in small or highly saturated markets, this other stuff helps.


Piano Sales, Piano Technician, "Tuning pianos for a song"
#638968 - 02/04/07 08:23 PM Re: Too Many Tuners?  
Joined: May 2004
Posts: 2,002
Keith Roberts Offline
2000 Post Club Member
Keith Roberts  Offline
2000 Post Club Member

Joined: May 2004
Posts: 2,002
Murphys, Ca
Dave is right, there are many off shoots. If you read the posts here, the main complaint of John Q. Public is the tuner is not capable of fixing anything. Cut the competition down to 4 out of 18 that are good technicians. Also there are another 10 hidden in the woodworks that call themselves tuners and none of them can fix anything either. Thank Randy that he just doesn't teach you how to tune.


Keith Roberts
Keith's Piano Service
Hathaway Pines,Ca
#638969 - 02/04/07 08:40 PM Re: Too Many Tuners?  
Joined: Oct 2004
Posts: 2,456
Larry Buck Offline
2000 Post Club Member
Larry Buck  Offline
2000 Post Club Member

Joined: Oct 2004
Posts: 2,456
Lowell MA
I don't know about the rest of the country, but here in Boston, believing that most of the tuners can't fix anything would be a mistake in judgment.

The tuner techs in this area are all, for the most part, very competent and customer savvy.

Joining the PTG, going to the meetings and participating in the group, will provide valuable perspective.

Believing that your competition may be mostly incompetent can be a bit short sighted.


"It is better to keep your mouth closed and let people think you are a fool than to open it and remove all doubt."
Mark Twain

E. J. Buck & Sons
Lowell MA 01852
978 458 8688
www.ejbuckpiano.com
http://www.facebook.com/EJBuckPerformances
#638970 - 02/06/07 12:48 AM Re: Too Many Tuners?  
Joined: Dec 2006
Posts: 49
Duane McGuire Offline
Full Member
Duane McGuire  Offline
Full Member

Joined: Dec 2006
Posts: 49
Utah
There are too many lawyers, too many engineers, too many carpenters, too many mechanics too! But cream always rises to the top.

Decide what you want to do and then be the best in your field. There is always work at the top.


- Duane McGuire
www.mcguirepiano.com

PTG Associate
#638971 - 02/06/07 07:56 AM Re: Too Many Tuners?  
Joined: Dec 2006
Posts: 78
Dave Lotek Offline
Full Member
Dave Lotek  Offline
Full Member

Joined: Dec 2006
Posts: 78
midwest
Quote
Originally posted by stieff1911:
There are too many lawyers, too many engineers, too many carpenters, too many mechanics too! But cream always rises to the top.

Decide what you want to do and then be the best in your field. There is always work at the top.
That would be ideal, but a lot of the clientele I’ve seen in small town America doesn’t know the difference between a good and bad tuning job. I knew of a seedy piano merchant competitor that armed welfare placement workers with Strobe Tuners and sent them out to the elderly, thinking they were probably hard of hearing. His higher echelon clientele didn’t receive much better either. Never heard one complaint. It’s true if you do a very good job for a long enough period of time, you’ll be in demand by the best, it’s what you have to do to get there, sometimes you never get there. Tune as an end in itself, if you can make a living at it, all the better.


Piano Sales, Piano Technician, "Tuning pianos for a song"
#638972 - 02/06/07 08:14 AM Re: Too Many Tuners?  
Joined: May 2001
Posts: 10,589
Rich Galassini Online content
Yikes! 10000 Post Club Member
Rich Galassini  Online Content
Yikes! 10000 Post Club Member

Joined: May 2001
Posts: 10,589
Philadelphia/South Jersey
Good responses so far, especially Larry's.

I know the Lancaster market and there are people buying new pianos every month that have no technician. Also, through word of mouth (which takes time) people will call on you. There are 3 ways to build a tuning business

1) Educate clients who previously rarely service their pianos on the benefits of regular service. Follow up and be persistent. Deliver a better piano when you are through. This creates business and is done through a little salesmanship, good people skills, and a little luck.

2) Become the tech. of choice for someone who now uses someone else. This is done through professionalism and delivering a better product - or simply being liked better than the last guy.

3) Being the first tech. for a given client. Many stores subcontract their tuning and are happy if you then follow up the client for them. These are usually not technically oriented stores. (Not Piano Gallery, for instance)

I wouldnt consider the market saturated, but I would consider it well served. That doesn't mean you won't be successful though.

Good luck,


Rich Galassini
Cunningham Piano Co.
Phila, Pa.
(215) 991-0834 direct line
rich@cunninghampiano.com
Check out the Science Channel's "How Its Made" featuring our piano restoration:
http://www.cunninghampiano.com/how-its-made/
#638973 - 02/06/07 10:50 AM Re: Too Many Tuners?  
Joined: Jul 2006
Posts: 373
Brick Offline
Full Member
Brick  Offline
Full Member

Joined: Jul 2006
Posts: 373
I would hope that in Boston, with the North Bennet Street School being there, that there would be a lot of decent techs. I mean what excuse would they have for NOT being decent with probably the best hands-on program in the U.S. being right there?

#638974 - 02/06/07 02:56 PM Re: Too Many Tuners?  
Joined: May 2001
Posts: 10,589
Rich Galassini Online content
Yikes! 10000 Post Club Member
Rich Galassini  Online Content
Yikes! 10000 Post Club Member

Joined: May 2001
Posts: 10,589
Philadelphia/South Jersey
Quote
I would hope that in Boston, with the North Bennet Street School being there, that there would be a lot of decent techs. I mean what excuse would they have for NOT being decent with probably the best hands-on program in the U.S. being right there?


Brick,

Good point - so Larry is good by default?? confused wink


Rich Galassini
Cunningham Piano Co.
Phila, Pa.
(215) 991-0834 direct line
rich@cunninghampiano.com
Check out the Science Channel's "How Its Made" featuring our piano restoration:
http://www.cunninghampiano.com/how-its-made/
#638975 - 02/08/07 05:18 PM Re: Too Many Tuners?  
Joined: Jan 2007
Posts: 49
Atlasrising Offline
Full Member
Atlasrising  Offline
Full Member

Joined: Jan 2007
Posts: 49
Earth
i moved to a big city because my hometown area had one guy tune all the pianos. go where the market is.

#638976 - 02/11/07 01:49 PM Re: Too Many Tuners?  
Joined: Jan 2004
Posts: 1,755
mdsdurango Offline
1000 Post Club Member
mdsdurango  Offline
1000 Post Club Member

Joined: Jan 2004
Posts: 1,755
Durango Colorado
And remember that the cream rises to the top!

If you are the "cream of the crop" you will do well.

Mike


WHAT???????
Yamaha S6, U5C, P120
http://michaelstith.com

Moderated by  Piano World 

Piano Acc. & Gift Items in
Piano World's Online Store
In PianoSupplies.com ,(a division of Piano World) our online store for piano and music gifts and accessories, party goods, tuning equipment, piano moving equipment, benches, lamps Caster Cups and more.


Free Shipping on Jansen Artist Piano Benches
(ad)
Pearl River
Pearl River Pianos
ad
Pierce Piano Atlas


(ad)
Pianoteq
Grotrian Concert
Royal
for Pianoteq out now
What's Hot!!
Why Do You Play The Piano?
-------------------
Posting Pictures on the Forums
-------------------
Forums RULES & HELP
-------------------
ADVERTISE on Piano World
-------------------
Piano Classified Ads
New Topics - Multiple Forums
refinish bridge
by grand idea. 06/28/17 06:43 AM
Are there any Steingraeber & Sohne pianos in Australia?
by PerfectPianoSearch. 06/28/17 03:22 AM
Kawai or Yamaha for classical music?
by James Guo. 06/27/17 10:47 PM
I hope I'm still playing...
by Retsacnal. 06/27/17 10:02 PM
Playing Some (Not All) Movements of a Piece?
by ClsscLib. 06/27/17 08:13 PM
(ad)
Sheet Music Plus
Sheet Music Plus Featured Sale
(ad)
Accu-Tuner
Sanderson Accu-Tuner
Forum Statistics
Forums44
Topics180,496
Posts2,639,745
Members88,206
Most Online15,252
Mar 21st, 2010
Check It Out!
There's a lot more to Piano World than just the forums.
Check It Out!
Visit our online store for gifts for music lovers


 
Help keep the forums up and running with a donation, any amount is appreciated!
Or by becoming a Subscribing member! Thank-you.
Donate   Subscribe
 
Our Piano Related Classified Ads
| Dealers | Tuners | Lessons | Movers | Restorations | Pianos For Sale | Sell Your Piano |

Advertise on Piano World
| Subscribe | Piano World | PianoSupplies.com | Advertise on Piano World |
| |Contact | Privacy | Legal | About Us | Site Map | Free Newsletter |


copyright 1997 - 2017 Piano World ® all rights reserved
No part of this site may be reproduced without prior written permission
Powered by UBB.threads™ PHP Forum Software 7.6.0