Originally posted by DSTANTSTAR:
The piano now sounds harsh it is not just brightness, there is a metallic quality when played which was not there when we auditioned it.
Sorry to hear about this mishap. If I were a tech working on your piano, I would probably do the following:
1. Inspect the piano carefully to see if there are any cracks on any parts of the piano, or foreign objects loose inside the piano.
2. Check all joinery and make sure they are all intact.
3. Pay particular attention to the integrity of the brace beams (if the damaged leg was tucked in the belly of the piano between the brace beams.)
4. Tighten all the bolts that hold the plate to the inner rim of the piano as well as the bolts that connect the plate to the brace beams.
5. Check that all strings are properly sat on the bridges, and have sufficient downbearing.
6. Check that all hammers are hitting squarely on the strings. (I.e., all strings are hit at the same time by the hammer.)
7. Make sure the action is positioned as it should be. (I.e., the strike distance, the strike position, etc. are all correct.)
BEFORE I would start voicing the hammers.
In fact, I would NOT do anything until some kind of agreement is reached between you and the insurance company. You don't want the insurance company to say it was the tech who worked on your piano, and not the accident that caused the problem you described.
[ February 28, 2002: Message edited by: EricL ]