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#3195333 02/18/22 05:35 PM
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Has anyone shopped for a piano at a Steinway warehouse sale? A quick search shows that they happen around the country and I wondered if they are decent deals? I'd be looking for something (very) used or a Boston/Essex grand, based on budget, but wondered if it was worth checking out (or a scam).

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My experience has been (and some others) that there is something wrong (big or small) with all of these pianos. That's why they're in a warehouse sale. It is up to you to find out what's wrong with it (it is likely not obvious).

Just my opinion based on 47 years experience.

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I feel like it's worth checking out with the same diligent procedure you'd look anywhere, if it sounds like they've got pianos you might be interested in. I got a bunch of notices about this for my area as well, but it sounds like they only have baby grands. I'm after bigger pianos, so it wouldn't do me much good. I could potentially see finding something great there, but...it'd be a bit of a circus. The good stuff would probably be priced highly and you'd need to bargain with the seller to get it down to where you want it...

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This sounds like a variation of the old "college/university piano sale" strategy, which generally exists to manufacture a sense of urgency and often results in a high-pressure sales experience for the customer. Just a guess, though.


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Originally Posted by terminaldegree
This sounds like a variation of the old "college/university piano sale" strategy, which generally exists to manufacture a sense of urgency and often results in a high-pressure sales experience for the customer. Just a guess, though.

That was certainly my experience. When I had walked through the display room where dozens of people were trying out pianos, I decided it was impossible to make any assessment amid the cacophony. When the salesperson accompanying me realized I wasn't about to buy, I was escorted - yes, escorted! - to the exit and told to leave.

Regards,


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Fwiw these are by appointment only (at least in my area)…possibly due to Covid. I’m sure the pressure will still be there, but less cacophony.

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In my experience with Yamaha University/Conservatory sales, the first two days are done by appointment and Saturday and Sunday was open to the public. This was pre-pandemic. I haven’t seen a sale notice since that time.

I’m a total nerd here but going to a piano sale means I get to try new pianos. I can put up with an overzealous salesperson to try different pianos.


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Originally Posted by P W Grey
My experience has been (and some others) that there is something wrong (big or small) with all of these pianos. That's why they're in a warehouse sale. It is up to you to find out what's wrong with it (it is likely not obvious).
Lol. If these were clothes, they'd be called 'irregulars'.


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The question to ask at one of these "event" sales is: Where will the unsold pianos go after the sale ends, because I can't take one home right now, and I may be ready to buy by then?


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Originally Posted by BruceD
Originally Posted by terminaldegree
This sounds like a variation of the old "college/university piano sale" strategy, which generally exists to manufacture a sense of urgency and often results in a high-pressure sales experience for the customer. Just a guess, though.

That was certainly my experience. When I had walked through the display room where dozens of people were trying out pianos, I decided it was impossible to make any assessment amid the cacophony. When the salesperson accompanying me realized I wasn't about to buy, I was escorted - yes, escorted! - to the exit and told to leave.

Regards,

Well, you could have at least put up a little resistance, and refused to leave and cause a little drama; or, as we say here in the south, "caused a scene". smile

Next, after they call the police and try to change you with trespassing, you could tell the cops about the false advertising, high-pressure sales tactics and mental anguish they put you through, and assaulted you physically while escorting you out, and have them write a police report, and then contact your lawyer to file suit. At the very least, they would be willing to drop the trespassing changes. smile

But, alas, you are a lot like me, Bruce, easy going, not a trouble maker, peace loving, and reasonable. But I have had dreams of pitching a tantrum when someone upset me.

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Originally Posted by BruceD
That was certainly my experience. When I had walked through the display room where dozens of people were trying out pianos, I decided it was impossible to make any assessment amid the cacophony. When the salesperson accompanying me realized I wasn't about to buy, I was escorted - yes, escorted! - to the exit and told to leave.

That's nice and friendly!

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I went... didn't buy anything, but a lot of people were buying and a lot had been sold. It was done by appointment and limited crowds, but it was still multiple people playing pianos and a little hard to absorb them. They had Steinways, Bostons and Essex, of course, but also other brands that had been traded in for a Steinway purchase. The downside was that the salespeople definitely pushed their own brands and talked down others somewhat.

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Originally Posted by mc4222
I went... didn't buy anything, but a lot of people were buying and a lot had been sold. It was done by appointment and limited crowds, but it was still multiple people playing pianos and a little hard to absorb them. They had Steinways, Bostons and Essex, of course, but also other brands that had been traded in for a Steinway purchase. The downside was that the salespeople definitely pushed their own brands and talked down others somewhat.
Sounds as if many of the folks there were "impulse buying" and probably believed they were getting great deals - which I doubt. Any potential buyers who don't do their research in advance and who listen to and believe the biased hype of piano salespersons are inevitably setting themselves up for a big disappointment.


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Did anyone play Fur Elise during demoing? Because that’s an absolute must… grin

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Originally Posted by chromaticvortex
Did anyone play Fur Elise during demoing? Because that’s an absolute must… grin

Fur Elise is the Stairway to Heaven of the classical world.

Did they have a sign, “No Fur Elise.”



The funny thing is that what is plays does not sound like Stairway. So, like a piano puzzler, you need to hide Fur Elise in some other form.

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For those whose might have missed my reference to the Piano Puzzler:


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These "events" hire professional salespeople that do nothing but travel from event to event all over the country. This is their one and only job, and they are extremely good at it. They know every line, every comeback, every nuance and psychological maneuver to close sales at a very high rate of success. I know this because I met one these guys and he told me all of the above. This is ALL THEY DO! And as described above they can quickly discern who is a "waste of time" and will move on to someone else more pliable. Many have succumbed to this pressure even though they figured they could resist successfully. It's pretty amazing how much power they can wield to get people to "open their wallets". I wouldn't dare go in there.

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Originally Posted by P W Grey
These "events" hire professional salespeople that do nothing but travel from event to event all over the country. This is their one and only job, and they are extremely good at it. They know every line, every comeback, every nuance and psychological maneuver to close sales at a very high rate of success. I know this because I met one these guys and he told me all of the above. This is ALL THEY DO! And as described above they can quickly discern who is a "waste of time" and will move on to someone else more pliable. Many have succumbed to this pressure even though they figured they could resist successfully. It's pretty amazing how much power they can wield to get people to "open their wallets". I wouldn't dare go in there.

Peter Grey Piano Doctor

Oh boy… this sounds like the modern day piano equivalent of the sirens luring sailors to certain death…

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I think it odd that Steinway is having a sale on warehouses but other than them likely being overpriced, if you have some kind of structural engineer approve the condition of the warehouse you are considering, it will probably be ok.


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Are these pianos off-lease? Someone bought an off-lease 2016 Boston, sold as new at such an event last year (with good discount though).

https://forum.pianoworld.com//ubbth...lind-guess-for-fun-only.html#Post3158626


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