Anyone have any idea how to deal with this?
I have a 15 year old DGT2A Disklavier Gran Touch player mini baby grand piano which was working perfectly until recently.
This is a Disklavier Gran Touch which is a player piano with many functions as well as a digital piano: on switching on the control unit gives the message :"sensor not connected" and no sounds come from using the keyboards on the piano, even though in player piano mode the keys automatically move, thumping up and down! I have checked all the connections I can see, and I have turned the power off and on. This is not in the troubleshooting part of the manual. The only sensor mentioned there is the remote control sensor, which works but again with no sound.
Can you help me or recommend who I can speak to? i suspect it is a minor problem as it happened once before and the sound came back.