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#3071668 01/19/21 10:52 PM
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hello all , this is my first post, please kindly give me some advise. I am getting one Spirio R B211 model, I bought it overseas, when openbox does spirio R system need any installation or particular tuning?
thanks
Daniel

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You mean you have not investigated this before purchase?
Ian


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Dan,

You need to have it thoroughly checked, evaluated, and tuned by a qualified SS tech. You need to make sure everything is as it should be. Plan on repeating this ritual every 3 months for the next year, then at least twice per year thereafter. Also you would be wise to climate control the room in which the instrument resides.

Peter Grey Piano Doctor

Last edited by P W Grey; 01/20/21 09:24 AM.

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I have never heard of that before. I looked it up. Am I looking at an actual Steinway B piano with a player piano component added? The the OP bought the entire piano? And wants to set it up themselves out of the crate? (They cross-posted this in the regular piano forum, too.)


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Sean,

That is in fact what it appears to be. I would assume it to be a Hamburg B at 211cm.

I too did not know you could 'buy a Steinway in a box'. There may be more to it than we are being told.

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Also, the OP is clearly not native-English-speaking, so I give them a lot of leeway, but it seems to be what the are describing. It will be interesting to follow at least.


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Anybody know is Spirio is a genuine Steinway product or an add on from a third party??
I have not heard of it.
TheOP didn’t state which sea.

Last edited by Gene Nelson; 01/20/21 12:32 PM.

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Originally Posted by Gene Nelson
Anybody know is Spirio is a genuine Steinway product or an add on from a third party??
I have not heard of it.
TheOP didn’t state which sea.

Spiro R is the "record" version of Steinway's Spirio player system. Spirio is installed at the factory during the manufacturing process. It cannot be added aftermarket by anyone. Steinway will not sell it or install it on a used piano.

Steinway Spirio pianos are shipped with an iPad already set up with the Spirio app. There should be nothing to set up besides registering with the online service in the app. There was a thread here on PW about 18 months ago by an OP who bought a Steinway Spirio used. They were having issues with Steinway support b/c they were trying to transfer the Spirio online subscription to themselves from the original owner. They were unable to play the piano thru Spirio because of the issue.

I think we're missing some details here. The Steinway dealer should be able to guide the OP thru the setup and get it up and running, or there should be instructions in the "box" I would think. Also, Steinway technical support is an option.


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