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Help Installing VST, Please
#3024451 09/12/20 06:35 PM
Joined: Sep 2018
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I just purchased my first VST. True Keys Italian from VI Labs. My experience with PCs is very limited.... I have installed the library (it shows as a 3,000,000kb folder), signed up and activated with iLok. When I try to open the program it gives an error that the license is not activated.

The iLok icon appears on the desktop, but the app will not open. I think this is part of the problem! Is it? If so, how do I remedy it? Or is there another problem?

I feel I am close to getting this thing working. I am very satisfied working on the iOS platform, but I am looking for a better piano sound than Ravenscroft 275 for iPad. Any help much appreciated!


Jazz at www.newartistsrecords.com. Search Michael Levy. Use Safari for free tracks.
https://soundcloud.com/michael-levy-387395070 for jazz, classical, world, rock tracks Albums on Bandcamp: https://michaelalevy.bandcamp.com/music
Kawai ES8, Casio PXS3000
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Re: Help Installing VST, Please
IosPlayer #3024464 09/12/20 07:27 PM
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Originally Posted by IosPlayer
I just purchased my first VST. True Keys Italian from VI Labs. My experience with PCs is very limited.... I have installed the library (it shows as a 3,000,000kb folder), signed up and activated with iLok. When I try to open the program it gives an error that the license is not activated.

The iLok icon appears on the desktop, but the app will not open. I think this is part of the problem! Is it? If so, how do I remedy it? Or is there another problem?

I feel I am close to getting this thing working. I am very satisfied working on the iOS platform, but I am looking for a better piano sound than Ravenscroft 275 for iPad. Any help much appreciated!

You will need to first of all activate the license using the manager software before using it. Hope this helps!

Re: Help Installing VST, Please
IosPlayer #3024465 09/12/20 07:28 PM
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Does it show up as registered in your account on ilok.com?
If not, then you need to install ilok license manager, sign in whith your iLok usename, and redeem the license #. But if you bought directly fom VI Labs, they usually ask for your iLok username and add the license there immediately after the purchase.
If yes, then you need to sign in to the installed ilok license manager and activate the product on your computer or token from there.

Last edited by VladK; 09/12/20 07:37 PM.

Wise men speak because they have something to say; Fools because they have to say something. (falsely attributed to Plato)
Vlad,
Adult beginner
Re: Help Installing VST, Please
IosPlayer #3024475 09/12/20 08:35 PM
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Thanks, David and Vlad, I bought directly from VI and activated purchase on my iLok account.
I have researched further and found their may be a problem with PACE win64 licensing software
On Windows 10. SweetWater directed to uninstall it, which I did, but then, when I open the pc demands installing it again as part of the licensing components. A real Möbius strip!


Jazz at www.newartistsrecords.com. Search Michael Levy. Use Safari for free tracks.
https://soundcloud.com/michael-levy-387395070 for jazz, classical, world, rock tracks Albums on Bandcamp: https://michaelalevy.bandcamp.com/music
Kawai ES8, Casio PXS3000
Re: Help Installing VST, Please
IosPlayer #3024481 09/12/20 09:40 PM
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I use it on win 10 64 bit with usb token and multiple libs without issues. You probably need to contakt ilok support.


Wise men speak because they have something to say; Fools because they have to say something. (falsely attributed to Plato)
Vlad,
Adult beginner
Re: Help Installing VST, Please
IosPlayer #3024486 09/12/20 09:56 PM
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I had to update iLok account in order to play Modern U and I already had American Grand and Italian Grand from Truekeys. Good luck


Rme BabyFace Pro, Dynaudio BM6-ll, Garritan CFX Full, Vienna Imperial, Truekeys American Grand, Modern U, Cantabile Solo 2, Hauptwerk Pipe Organ Vst, VB3 Hammond Vst and SPIN Leslie Vst, Yamaha CP33 and Novation Impulse 61
Re: Help Installing VST, Please
IosPlayer #3024523 09/13/20 02:23 AM
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It’s a fresh download, David, so no update necessary. It may have to do with Windows10. As per SweetWater’s advice I uninstalled the Pace win64 License Protector.... the iLok comes with PACE... but still not opening.


Jazz at www.newartistsrecords.com. Search Michael Levy. Use Safari for free tracks.
https://soundcloud.com/michael-levy-387395070 for jazz, classical, world, rock tracks Albums on Bandcamp: https://michaelalevy.bandcamp.com/music
Kawai ES8, Casio PXS3000
Re: Help Installing VST, Please
IosPlayer #3024586 09/13/20 06:57 AM
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Isn't there a support number or email you can use for iLok ?

That would be your best source of info on this.


Don

Casio PX-S1000, Focal Professional CMS 40 near-field monitors, SennHeiser HD 559 Headphones, Pianoteq and numerous other VSTs (Seldom Used), Focus Rite Scarlett 2i2 Audio Interface, Yamaha MG06 Mixer
Re: Help Installing VST, Please
IosPlayer #3024651 09/13/20 11:18 AM
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Don, thanks. I eventually succeeded. Just had to download the installer a few times.


Jazz at www.newartistsrecords.com. Search Michael Levy. Use Safari for free tracks.
https://soundcloud.com/michael-levy-387395070 for jazz, classical, world, rock tracks Albums on Bandcamp: https://michaelalevy.bandcamp.com/music
Kawai ES8, Casio PXS3000
Re: Help Installing VST, Please
IosPlayer #3024658 09/13/20 11:26 AM
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Congratulations! the I Lock system is actually pretty effective, and it's machine authorization, so the process is quick and simple once you get the hang of it. Enjoy your new VST!!! smile

Re: Help Installing VST, Please
IosPlayer #3024679 09/13/20 12:36 PM
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The setup process for new VSTi-s can be a hassle, but glad you got it to work. Good times playing the Italian. I don't have any of the VI Labs instruments, but they have their fans. The Modern U seems to get a lot of praise.


Me on YouTube

Casio PX-5S. Garritan CFX, Production Grand 2 Gold, Concert Grand LE, AcousticSamples C7, NI Giant, Sampletekk White Grand, Choc. Audio Steinbach, and a few more. Kontakt 5. Reaper.

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