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#301302 - 05/26/06 05:04 AM Problem with Yamaha C110 A (but not neccesarily down to Yamaha!)  
Joined: May 2006
Posts: 3
RJSMusic Offline
Junior Member
RJSMusic  Offline
Junior Member

Joined: May 2006
Posts: 3
UK
I recently purchased a brand new Yamaha C110 A upright and I am extremely disappointed with it. Now first of all, I am a big fan of Yamaha pianos and I find it hard to believe that this is what all C110 As are like giving Yamahas excellent reputation. However, as a professional pianist and private music teacher, I am left utterly frustrated that the dealer came to my house and told me that this is "perfectly normal and expected from an entry-level Yamaha for beginners.." . I don't believe for one second that the problem I am experiencing is "perfectly normal" for ANY piano, let alone a Yamaha.
Basically, when I am playing the piano, particularly a little softer,sonetimes the hammers are not striking the strings at certain times and, although I am pressing the keys, the notes are not sounding. This can happen at any time while I am playing and is not restricted to any particular key. This is particularly worrying for a "beginner's piano". I have contacted Yamaha and they are getting back to me but in the meantime, has anyone else experienced this problem? I would be very surprized if they have!

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#301303 - 05/26/06 05:50 AM Re: Problem with Yamaha C110 A (but not neccesarily down to Yamaha!)  
Joined: Dec 2005
Posts: 3,458
Cy Shuster, RPT Offline
3000 Post Club Member
Cy Shuster, RPT  Offline
3000 Post Club Member

Joined: Dec 2005
Posts: 3,458
Albuquerque, NM
Have you had your first in-home tuning yet? This should be addressed at that time. Is this the same piano that you played in the store?

Are you accustomed to playing grands rather than uprights? If so, the difference may be due to the fact that upright actions (not just entry-level) don't perform as well at pianissimo control as grand actions do.

On the other hand, it might just be that the piano is not properly adjusted. It's hard to tell from a distance. No, it's not typical; most Yamahas are set up correctly right out of the box (although I don't have experience with this model).

I agree with you about the frustrating response: on the one hand, the dealer came all the way out to your house, but then dismissed the problem. I expect you'll get a better result from Yamaha.

--Cy--


Cy Shuster, RPT
www.shusterpiano.com
Albuquerque, New Mexico
Director, PTG Norfolk 2016 Technical Institute
http://convention.ptg.org
#301304 - 05/26/06 06:07 AM Re: Problem with Yamaha C110 A (but not neccesarily down to Yamaha!)  
Joined: May 2001
Posts: 10,776
Rich Galassini Offline
Yikes! 10000 Post Club Member
Rich Galassini  Offline
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Joined: May 2001
Posts: 10,776
Philadelphia/South Jersey
I don't have direct experience with this model, but if I am correct, it is built in Yamaha's UK factory using an action built in China. Although it is unrealistic to compare this piano with other Yamaha pianos you've encountered, the problem you are describing should not be happening.

My 2 cents,


Rich Galassini
Cunningham Piano Co.
Phila, Pa.
(215) 991-0834 direct line
rich@cunninghampiano.com
Check out the Science Channel's "How Its Made" featuring our piano restoration:
http://www.cunninghampiano.com/how-its-made/
#301305 - 05/26/06 06:57 AM Re: Problem with Yamaha C110 A (but not neccesarily down to Yamaha!)  
Joined: Oct 2003
Posts: 746
mamma2my3sons Offline
500 Post Club Member
mamma2my3sons  Offline
500 Post Club Member

Joined: Oct 2003
Posts: 746
Midwest of the great USA
In this thread below there is a photo of the C110a at the Pearl River factory in China. (Scroll down)
Has it changed to being built in the UK now?? I would think that would really make it much less competitively priced given wage costs. Maybe one of the Yamaha dealers will know this. Although not in the business it would make sense that the hierachy for Yamaha products is like other Asian pianos ie Japan at the top, (next Korea) followed by Indonesia and their Chinese stuff on the bottom. The C110A model is not even offered here in the US. Had you tried Yamaha's Chinese products before buying?

I'm sorry you're not pleased with your piano. I would do as Cy suggests.

http://www.pianoworld.com/ubb/cgi-bin/ultimatebb.cgi?/topic/1/10641.html

Best wishes.

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#301306 - 05/27/06 02:04 PM Re: Problem with Yamaha C110 A (but not neccesarily down to Yamaha!)  
Joined: Sep 2005
Posts: 438
Colin Crawford Offline
Full Member
Colin Crawford  Offline
Full Member

Joined: Sep 2005
Posts: 438
Cheltenham, Gloucestershire, U...
The C110 is now discontinued. It was built at Pearl River in China, although I suspect that the action which resembles the Japanese action as fitted to the old M108 model, is constructed with Japanese componentry. No part of it is made in the UK.

It should be quite possible to regulate the C110 to perform well, although since most were sold at a crashing discount, I'd doubt whether many supplying dealers ever bothered. What did you pay for yours?


G.Colin Crawford MPTA
[Linked Image]
#301307 - 05/27/06 02:07 PM Re: Problem with Yamaha C110 A (but not neccesarily down to Yamaha!)  
Joined: May 2001
Posts: 10,776
Rich Galassini Offline
Yikes! 10000 Post Club Member
Rich Galassini  Offline
Yikes! 10000 Post Club Member

Joined: May 2001
Posts: 10,776
Philadelphia/South Jersey
Whoops - it is a PR??

Then I am wrong about it being made in the UK.

My most sincere apologies,


Rich Galassini
Cunningham Piano Co.
Phila, Pa.
(215) 991-0834 direct line
rich@cunninghampiano.com
Check out the Science Channel's "How Its Made" featuring our piano restoration:
http://www.cunninghampiano.com/how-its-made/
#301308 - 05/27/06 02:23 PM Re: Problem with Yamaha C110 A (but not neccesarily down to Yamaha!)  
Joined: Sep 2005
Posts: 438
Colin Crawford Offline
Full Member
Colin Crawford  Offline
Full Member

Joined: Sep 2005
Posts: 438
Cheltenham, Gloucestershire, U...
Yeah it was!

There are no PR Yams being sold in the UK now, except for the Pearl River branded ones.

Yamaha have just introduced the b-Range; the b1 is 109cm and modern in style, very similar to the former C109, whereas the b2 appears to be a rebadged C113. Both are made in Indonesia. The old C110 was successor to the Eterna model which came from PR.

Unlike Japanese and Indonesian Yamahas, they were not so good out of the box, but can be made to perform very well. The case finish was superior to the Indonesian C109 and C113.


G.Colin Crawford MPTA
[Linked Image]
#301309 - 05/29/06 02:14 AM Re: Problem with Yamaha C110 A (but not neccesarily down to Yamaha!)  
Joined: May 2001
Posts: 10,776
Rich Galassini Offline
Yikes! 10000 Post Club Member
Rich Galassini  Offline
Yikes! 10000 Post Club Member

Joined: May 2001
Posts: 10,776
Philadelphia/South Jersey
Thanks for the info. Colin.

I hope things are well on the other side of the pond.


Rich Galassini
Cunningham Piano Co.
Phila, Pa.
(215) 991-0834 direct line
rich@cunninghampiano.com
Check out the Science Channel's "How Its Made" featuring our piano restoration:
http://www.cunninghampiano.com/how-its-made/
#301310 - 05/29/06 04:19 PM Re: Problem with Yamaha C110 A (but not neccesarily down to Yamaha!)  
Joined: Sep 2005
Posts: 438
Colin Crawford Offline
Full Member
Colin Crawford  Offline
Full Member

Joined: Sep 2005
Posts: 438
Cheltenham, Gloucestershire, U...
Things are well here, thanks for asking Rich!

The first of the new Yamaha b-Series are due in to the UK. I'm sure I'll see one soon. If the brochure is to be believed, the b2 has a more robust construction and fuller tone than the b1. Interestingly the b-Series can also be ordered as a Silent piano, but no mention is made of any MIDI capability. A trick missed here if that's the case.


G.Colin Crawford MPTA
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