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About the USB stick, regardless of formatting it on the DP, it is advisable to check if it is the "real thing", meaning it really has the capacity it claims. I had a scary moment with my ES8 when I last updated its firmware with a stick that was supposed of good provenance. After failing the update (the ES8 would not start) I used another stick in the ES8 fall back mode. I tested the suspect stick with H2testw and its real capacity was half the claimed. I throw the @#$%&* thing away. The problem is not only the capacity not being what it is supposed to be, probably the stick firmware is trash too so it is not a reliable repository for whatever data you copy to it.

Interesting.

What was the brand/model of the stick, may I ask?

Cheers,
James
x

James: Yes it's version 1.0.2, that was something I checked as soon as I got the piano. It must have had the latest installed prior to leaving the factory.

So far I've not had a repeat of the failure to save to the usb stick. Perhaps it was just a case of the ATX3 formatting the stick then expecting it to be unplugged/re-plugged before using. Either way, so far so good.

Are you aware that there are two relevant version numbers?
There's one for the UI, that you can also easily check im the UI itself. The latest version for that is 1.0.2.
Then there is a second one for the firmware. This second one cannot be seen in the normal UI. You have to go through a certain procedure to see it (hold down some keys while powering up, I think). The latest for that is 1.0.2j (the "j" being the important part).

That particular stick came with a development kit from Texas Instruments (I assumed they would use a cheap but decent stick). However I have seen many reports of counterfeit versions of branded sticks (Sandisk, Kingston etc.) that have lower capacity. I am sure dishonesty in these cases do not limit to false capacity and brand but innards as well.

No I was not aware of second version number. Seems weird to not include the firmware version in the UI display too.

The version shows as V1.0.2g (hold down both left/right pedal and power on then when Kawai logo appears hold down the highest E,G,B keys to get to that)

Is V1.0.2j available for the ATX3 or is V1.0.2g the latest for that?

https://www.kawai-global.com/support/updates/ has V1.0.2 listed for download, but there's no indication as to the firmware version that includes, nor any changelog to see what may have been fixed to decide if it's worth upgrading (assuming it's even an upgrade).

Also, is the upgrade manual correct that it will take 2 hours for the firmware flashing to occur? If so, I don't want waste letting it upgrade only to find out V1.0.2g is the latest for the ATX3 :P

Edit: apparently the zip file is named v102j so I guess it is available for ATX3. Any idea where the change log might be? As the update pdf doesn't appear to include it.

Hello Gary,



The CA98/CA78, NV10/NV5, and ATX3/AURES instruments all share essentially the same platform. The updates are available for all models.

Please refer to my previous post, which includes a link to the v1.0.2j software update thread, which in turn includes the v1.0.2g-->v1.0.2j changelog.



Updating the system software takes around a minute. Updating the touchscreen UI software can take considerably longer. However, if your instrument is already running the v1.0.2 touchscreen UI software, only the system software update is necessary. I believe this information is clearly explained in the update instructions PDF.

I hope this helps.

Kind regards,
James
x

I didn't click your link originally as I'd already found the download page, so hadn't realised it included extra info such as the change log. Appreciate those been posted. Realised that later but by then couldn't edit the post and it didn't feel worth bumping the thread to note

It would be useful if they were included in the download zip.

Anyhow, Piano is up to date on v1.0.2j now. We'll see how it goes.