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So I'm in the market for a proper digital piano, and after some research and testing, I initially landed on the Kawai CA78. The key action is superb, and it has a sleek, buttonless design (Albeit a touchscreen, but when it's off, the screen is much less distinct in the design than buttons).

While saving up the money to actually buy it, i spent the time doing some more extensive research, and I stumbled upon a YouTube video displaying a key-action issue, where the keys were uneven in alignment and sound. One of the comments read:

Quote
It has a real wooden action with mid point balance felt punchings, so naturally just like a real piano, you will need to regulate it over time.

Particularly at your level and the amount of playing you are going to do on it.
It's the trade off you pay to get the closes to an acoustic action, same in all the best brands with wooden actions.
Casio(Short Bernstein Action), Kawai(GF2), Yamaha(avant grand)


And

Quote
They all have balance rail felt punchings, that will compress over time = maintenance
Don't care what a salesman tells you they will all need to be maintained.


Now I was wondering, how much truth is there to this? How often will it need to be regulated? How expensive is it to do it? I live in Norway, so a Kawai technician seems a bit too good to be true in my case, but if I do it myself, it will void my warranty.

The commenter states that all digital pianos with wooden action face this issue, so is this also true for the Yamaha CLP line (645 and up) or the Casio GP 400/500?

If so, what is the best digital piano within my budget (Kawai CA78 being as expensive as I can go) that is truly maintainance-free?

Not having to maintain the instrument is one of my key selling points in choosing a digital piano over an accoustic (along with headphone capability). Also, has anyone experienced any other Kawai CA 78/98/CS11/NV10 issues? Such as the screen brightness dimming with age, or burn-in marks?

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my current issue with GF2 is that the keys start to have uneven height


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Thank you for the reply!
If you don't mind me asking, how long have you owned the piano? And how often/how long have you played on it? I.E how many hours have you played before the issue manifested?

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I have an NU1 with acoustic action. This means felt bushings and felt/paper washers at the front and balance rail. I play every day maybe 1+ hours, for the last seven years. The keys remain level, and gaps equal. There is more play in the bushings in the middle and ends of the action but nothing to worry about, yet. Felt washers and and also felt bushings can be purchased, and this type of regulation is do-able by the practical enthusiast. I would worry about other things unless there is history.

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Originally Posted by Faiz
my current issue with GF2 is that the keys start to have uneven height


Key height on a GF2 board is regulated by paper punchings placed over the balance rail pins. I've made a few adjustments to mine (using 3-ring hole punch reinforcement labels of all things). As spanishbuddha says, should be an easy fix and not indicative of a larger problem.


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Originally Posted by spanishbuddha
I have an NU1 with acoustic action. This means felt bushings and felt/paper washers at the front and balance rail. I play every day maybe 1+ hours, for the last seven years. The keys remain level, and gaps equal.


For a comparison, this pic is from the NU1 I play (it's ~2 years old and gets a good amount of playtime):

[Linked Image]

There are a few keys that have developed height differences, and the gaps between the white keys are all across the board now smile

Still plays nicely though.


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Originally Posted by Romar
Thank you for the reply!
If you don't mind me asking, how long have you owned the piano? And how often/how long have you played on it? I.E how many hours have you played before the issue manifested?


I own it for about 1.5 year...
I haven't played a lot lately, only 30mins, twice a week . But last year I had some projects and played it about 4 hours everyday for 6 months.
The thing looks obvious after I left it untouched for a month


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Originally Posted by Gombessa
Originally Posted by Faiz
my current issue with GF2 is that the keys start to have uneven height


Key height on a GF2 board is regulated by paper punchings placed over the balance rail pins. I've made a few adjustments to mine (using 3-ring hole punch reinforcement labels of all things). As spanishbuddha says, should be an easy fix and not indicative of a larger problem.

Interesting, I'll give it a try


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Originally Posted by Faiz
[quote=Gombessa]
Interesting, I'll give it a try


Best of luck. Here's the GF1 action from my MP11 - you can see the key removed and the center rail pin where punchings can be added to regulate key height:

[Linked Image]

Hint - if you remove a key and the hammer swings down to the floor, have a magnet handy to easily grab the hammer and pull it back up.


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Faiz, may I ask if you can post a picture, please?

Kind regards,
James
x


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Originally Posted by Kawai James
Faiz, may I ask if you can post a picture, please?

Kind regards,
James
x

Sure James!
but everything is okay now wink

before
[Linked Image]

after
[Linked Image]
[Linked Image]


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Thank you Faiz!

Originally Posted by Faiz
before
[Linked Image]


It seems that the D (fourth white key from the left) is very slightly lower than the other keys.

But what happened to the Eb key?

Kind regards,
James
x


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It is actually quite strange, the 5th key (D) is slightly lower but the 7th key (E) a little bit raised. So I just moved the washer from the 7th key to the 5th key, and the 7th key doesn't have any washer underneath, but it works!
for the other keys I use paper like Gombessa's advice


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Originally Posted by Kawai James
Thank you Faiz!

But what happened to the Eb key?

Kind regards,
James
x


I removed it, in that pic I had already dismantled the piano


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Thanks Faiz!

So white key length = 24cm, and black key length = 21cm.

I'll use these measurements to calibrate my portable key-length (to pivot point) measuring device.

Last edited by Burkie; 07/11/19 04:10 AM.

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Originally Posted by Burkie
Thanks Faiz!

So white key length = 24cm, and black key length = 21cm.

I'll use these measurements to calibrate my portable key-length (to pivot point) measuring device.


The entire key stick length is more than 30cm.
Sorry I forgot to take pict of the measurement


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Originally Posted by Faiz
Originally Posted by Burkie
Thanks Faiz!

So white key length = 24cm, and black key length = 21cm.

I'll use these measurements to calibrate my portable key-length (to pivot point) measuring device.


The entire key stick length is more than 30cm.
Sorry I forgot to take pict of the measurement


The important measurement is the length to the pivot point. You got that.


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Some people complain about the spongy feel of the key. I assume the cause is from the hammer and the sensor because there still few millimeters distance between the keystick and the keybed even after the hammer in full contact with the sensors, when the key is forced to touch the keybed the hammer squish the rubber at the sensor even more


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Is there any tut for opening the ca 78/98 and fixing the keys?

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