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Young Chang expanding brackets #2855553 06/04/19 06:36 PM
Joined: Dec 2008
Posts: 133
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Bourniplus Offline OP
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Hello everyone,
my mentor has been asked to correct this problem on a Young Chang (actually a Knabe made by Young Chang from what I understood). He contacted the american distributor and was told that they have no more brackets to sell. He's now actually considering making some with a CNC machine. I thought I would ask here for advice on how to get these action brackets. Thanks in advance.
Martin


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Re: Young Chang expanding brackets [Re: Bourniplus] #2855560 06/04/19 07:06 PM
Joined: May 2001
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Eric Gloo Offline
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Here's a thread with the info you need. There is a fee for the brackets.

http://forum.pianoworld.com/ubbthre...ang-still-providing-action-brackets.html


Eric Gloo
Piano Technician
Certified Dampp-Chaser Installer
Richfield Springs, New York
Re: Young Chang expanding brackets [Re: Bourniplus] #2855571 06/04/19 08:01 PM
Joined: May 2015
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Ralphiano Offline
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Yesterday, I called the number for pal-sound referenced in that thread about the very same issue. The person who answered the phone seemed to be completely unfamiliar with the expanding brackets problem, and even about the position of Weber pianos within the Young Chang family. I asked if the piano I was looking at was one of the ones with the expanding bracket problem. He did not even ask for the serial number. I had to somewhat educate him on the problem.

He said he would check into it and get back to me. I have not received a response yet.


Ralph

Kawai VPC1
Garritan CFX Lite
Pianist since April, 2015
Re: Young Chang expanding brackets [Re: Bourniplus] #2855578 06/04/19 08:33 PM
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Bourniplus Offline OP
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I saw the thread from last october. My mentor told me that's where he had called and was told they did not have the brackets.


Musician / tuner
Re: Young Chang expanding brackets [Re: Bourniplus] #2855782 06/05/19 12:46 PM
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Eric Gloo Offline
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I asked in another forum, and they suggested sending an email. to: Service@pal-sound.com


Eric Gloo
Piano Technician
Certified Dampp-Chaser Installer
Richfield Springs, New York
Re: Young Chang expanding brackets [Re: Bourniplus] #2855926 06/06/19 12:18 AM
Joined: Dec 2018
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TimM_980 Offline
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Below is a copy of the email Pal Sound sent me on May 22 regarding the brackets. I provided them the serial number. They sent the brackets to me last week, a couple days after I paid for them.


service <service@pal-sound.com>

May 22, 2019, 10:51 AM

Hi
Young Chang America office has been closed on 2017.
We are new distributor of Young Chang & Weber piano now.
Regarding the warranty cover for the action bracket has been changed since 2018.
The full set of action bracket price is $50.
Please let us know your CC’s info with attached form for follow up your order

Service/Pal Sound


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