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Yamaha Smart Pianist Connection #2768824
10/01/18 01:31 PM
10/01/18 01:31 PM
Joined: Mar 2017
Posts: 87
Spain
S
Sol Finker Offline OP
Full Member
Sol Finker  Offline OP
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S

Joined: Mar 2017
Posts: 87
Spain
I have tried connecting both via cable and wifi to a CLP-645 with no success.
[Linked Image]
[Linked Image]

Can somebody give me hint?

Thank you.

I have tried in iPhone and iPad.

Last edited by Sol Finker; 10/01/18 01:32 PM.

Jaime
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Re: Yamaha Smart Pianist Connection [Re: Sol Finker] #2768878
10/01/18 05:22 PM
10/01/18 05:22 PM
Joined: Aug 2018
Posts: 54
B
Beowulf Online content
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Beowulf  Online Content
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Joined: Aug 2018
Posts: 54
I have this exact same problem with my CLP-645 as well...


Yamaha Clavinova CLP-645 | Garritan CFX Concert Grand
Re: Yamaha Smart Pianist Connection [Re: Sol Finker] #2768921
10/01/18 08:12 PM
10/01/18 08:12 PM
Joined: Mar 2017
Posts: 87
Spain
S
Sol Finker Offline OP
Full Member
Sol Finker  Offline OP
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S

Joined: Mar 2017
Posts: 87
Spain
I have tried with an Android mobile and the message I get is "This instrument is not compatible".

iPhone and iPad are running iOS 12


Jaime
Re: Yamaha Smart Pianist Connection [Re: Beowulf] #2768922
10/01/18 08:14 PM
10/01/18 08:14 PM
Joined: Jun 2018
Posts: 20
California
J
jon123 Offline
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jon123  Offline
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California
Did you update your firmware on the piano? The app will not work without updating the firmware.

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Re: Yamaha Smart Pianist Connection [Re: jon123] #2768948
10/01/18 10:38 PM
10/01/18 10:38 PM
Joined: Aug 2018
Posts: 54
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Beowulf Online content
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Beowulf  Online Content
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Originally Posted by jon123
Did you update your firmware on the piano? The app will not work without updating the firmware.


Updated and still would not work.


Yamaha Clavinova CLP-645 | Garritan CFX Concert Grand
Re: Yamaha Smart Pianist Connection [Re: Sol Finker] #2768962
10/02/18 02:28 AM
10/02/18 02:28 AM
Joined: Sep 2007
Posts: 14,482
Hamamatsu, Japan
Kawai James Offline
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Kawai James  Offline
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Hamamatsu, Japan
What advice did you receive from Yamaha's customer support?


Employed by Kawai Japan, however the opinions I express are my own.
Nord Electro 3 fan & occasional rare groove player.
Re: Yamaha Smart Pianist Connection [Re: Kawai James] #2769074
10/02/18 12:08 PM
10/02/18 12:08 PM
Joined: Mar 2017
Posts: 87
Spain
S
Sol Finker Offline OP
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Sol Finker  Offline OP
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Joined: Mar 2017
Posts: 87
Spain
I have received a confirmation of the reception of my request. Nothing else.


Jaime
Re: Yamaha Smart Pianist Connection [Re: Kawai James] #2769621
10/04/18 02:35 PM
10/04/18 02:35 PM
Joined: Mar 2017
Posts: 87
Spain
S
Sol Finker Offline OP
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Sol Finker  Offline OP
Full Member
S

Joined: Mar 2017
Posts: 87
Spain
Originally Posted by Kawai James
What advice did you receive from Yamaha's customer support?

They told me to update the firmware.
I did so and now the problem is settled.

Thank you very much for your suggestions.


Jaime

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