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Yamaha Smart Pianist Connection #2768824
10/01/18 02:31 PM
10/01/18 02:31 PM
Joined: Mar 2017
Posts: 101
Spain
S
Sol Finker Offline OP
Full Member
Sol Finker  Offline OP
Full Member
S

Joined: Mar 2017
Posts: 101
Spain
I have tried connecting both via cable and wifi to a CLP-645 with no success.
[Linked Image]
[Linked Image]

Can somebody give me hint?

Thank you.

I have tried in iPhone and iPad.

Last edited by Sol Finker; 10/01/18 02:32 PM.

Jaime CLP-645
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Re: Yamaha Smart Pianist Connection [Re: Sol Finker] #2768878
10/01/18 06:22 PM
10/01/18 06:22 PM
Joined: Aug 2018
Posts: 86
B
Beowulf Offline
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Beowulf  Offline
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B

Joined: Aug 2018
Posts: 86
I have this exact same problem with my CLP-645 as well...

Re: Yamaha Smart Pianist Connection [Re: Sol Finker] #2768921
10/01/18 09:12 PM
10/01/18 09:12 PM
Joined: Mar 2017
Posts: 101
Spain
S
Sol Finker Offline OP
Full Member
Sol Finker  Offline OP
Full Member
S

Joined: Mar 2017
Posts: 101
Spain
I have tried with an Android mobile and the message I get is "This instrument is not compatible".

iPhone and iPad are running iOS 12


Jaime CLP-645
Re: Yamaha Smart Pianist Connection [Re: Beowulf] #2768922
10/01/18 09:14 PM
10/01/18 09:14 PM
Joined: Jun 2018
Posts: 28
California
J
jon123 Online content
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jon123  Online Content
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Joined: Jun 2018
Posts: 28
California
Did you update your firmware on the piano? The app will not work without updating the firmware.

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Re: Yamaha Smart Pianist Connection [Re: jon123] #2768948
10/01/18 11:38 PM
10/01/18 11:38 PM
Joined: Aug 2018
Posts: 86
B
Beowulf Offline
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Beowulf  Offline
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Joined: Aug 2018
Posts: 86
Originally Posted by jon123
Did you update your firmware on the piano? The app will not work without updating the firmware.


Updated and still would not work.

Re: Yamaha Smart Pianist Connection [Re: Sol Finker] #2768962
10/02/18 03:28 AM
10/02/18 03:28 AM
Joined: Sep 2007
Posts: 14,809
Hamamatsu, Japan
Kawai James Offline
Yikes! 10000 Post Club Member
Kawai James  Offline
Yikes! 10000 Post Club Member

Joined: Sep 2007
Posts: 14,809
Hamamatsu, Japan
What advice did you receive from Yamaha's customer support?


Employed by Kawai Japan, however the opinions I express are my own.
Nord Electro 3 & occasional rare groove player.

"I agree that the User Manual is very good." - arc7urus, March 2019
Re: Yamaha Smart Pianist Connection [Re: Kawai James] #2769074
10/02/18 01:08 PM
10/02/18 01:08 PM
Joined: Mar 2017
Posts: 101
Spain
S
Sol Finker Offline OP
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Sol Finker  Offline OP
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S

Joined: Mar 2017
Posts: 101
Spain
I have received a confirmation of the reception of my request. Nothing else.


Jaime CLP-645
Re: Yamaha Smart Pianist Connection [Re: Kawai James] #2769621
10/04/18 03:35 PM
10/04/18 03:35 PM
Joined: Mar 2017
Posts: 101
Spain
S
Sol Finker Offline OP
Full Member
Sol Finker  Offline OP
Full Member
S

Joined: Mar 2017
Posts: 101
Spain
Originally Posted by Kawai James
What advice did you receive from Yamaha's customer support?

They told me to update the firmware.
I did so and now the problem is settled.

Thank you very much for your suggestions.


Jaime CLP-645

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