just to be clear, this is not exactly a complaint thread... I think I have voiced my opinion on Pianoteq's sound here before, I personally prefer sampled pianos and rather dislike PIanoteq's sound which sounds artificial to me, but what I mean is that I can now finally appreciate Pianoteq's playability, and that lead to me spending more time with it, and that made me discover this note.
I don't mean that it just stands out or is harsh - several sampled VSTs have harsh notes that stand out, but none of them actually hurt my ears in the headphones. They're just louder and annoying. That one A key in Pianoteq actually hurts my ears, leading me to avoid playing it or trying to play it quieter. So much that, if I play for a bit and hit that key repeatedly, my ears keep hurting for a while after I am finished playing. That's what lead me to the suspicion that this could be caused by my sound system, but then - no other sampled VST does this.
One annoyance in Pianoteq which doesn't hurt my ears is that a couple of specific bass notes, I think it was one of the Cs, sound very metallic, as if they have a tin can sound quality to it. I read a couple of forum posts on here in which people complained about that as well, and someone suggested to make a change to the string length. I laughed at that, but then tried it myself, and in my disbelief, it actually changed the sound and made the metallic sound a lot weaker. Ivory II American Concert D has one such note, leading me to believe that for whatever reason, some Steinways might have one or several notes that have this kind of quality to them. But my point is, this didn't hurt my ears. Only my soul and my wallet
The Bluethner has the same issue as the Steinway. The only thing that actually helped was to switch over to Binaural, that alleviated it a lot, but then it also sounds drastically different.
Re: Jake Jackson, I think this has nothing to do with my Keyboard. It's not just about a note velocity that's too high, but rather about notes having a certain quality to them that hurts my ears. This would also happen if I create a midi file inside my DAW without using my keyboard.
I'll try stamkorg's suggestions. I thought what he suggested was only possible with the Pro version which I don't own. I believe that the individual note volume is not possible to change with Standard. But I'll look. Despite its sound I'm actually looking forward to spending more time with Pianoteq now, if I can find a solution for this. Thank you