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Re: Kawai CA98/CA78 v1.0.2 software update - now available [Re: Kawai James] #2710865
02/02/18 07:09 AM
02/02/18 07:09 AM
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Originally Posted by Kawai James
Originally Posted by Colin Miles
I had one loud key which I had toned down, but it didn't survive the save.


Did you press the STORE button after adjusting the parameter?

Here's the relevant explanation from page 81 of the CA97/CA67 owner's manual:

[Linked Image]

Kind regards,
James
x

As far as I remember Yes. I may be a programmer but I do sometimes read the manual. And if it isn't obvious then this is something else that should be addressed. Shame to spoil a good piano this way, though I would have preferred not to use the virtual technician at all.


Roland LX7

South Wales, UK
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Re: Kawai CA98/CA78 v1.0.2 software update - now available [Re: Galuwen] #2710869
02/02/18 07:23 AM
02/02/18 07:23 AM
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Originally Posted by Galuwen
AND my Bosch dryer sounds TERRIBLE as a digital piano whilst connected via midi 😂...


I'll bet it has a very fast action though! grin

Last edited by karvala; 02/02/18 07:24 AM.

Broadwood, Yamaha U1; Kawai CA67; Pianoteq Std (D4, K2, Blüthner, Grotrian), Garritan CFX Full, Galaxy Vintage D, The Grandeur, Ravenscroft 275, Ivory II ACD, TrueKeys Italian, AS C7, Production Grand Compact, AK Studio Grand, AK Upright, Waves Grand Rhapsody; Sennheiser HD-600 and HD-650, O2 amp
Re: Kawai CA98/CA78 v1.0.2 software update - now available [Re: paf] #2710914
02/02/18 11:26 AM
02/02/18 11:26 AM
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I'm glad I saw this thread. I've been having problems too but I thought I was doing something wrong. I've only had the CA 78 for two weeks. Thoroughly enjoying playing it but in it's present configuration I find the favorites setting basically useless. (I repeatedly followed the instructions of the manual but it still doesn't work. ) I'll try again today to triply ensure that I am not missing something.

At the moment none of my settings survive power on/off. I can save to favorites but the piano does not turn on to 'favorite' when powered on even though that option is chosen. If i manually try to select the favorites file nothing happens. I also have to reset the settings for phones every time I power on.

It makes the tweaking possibilities provided by the nice interface useless if you can't save the settings to a favorites that can survive a power on/off. Which means you are left with the factory (but nice) settings provided by the manufacturer.

(also posted in CA78/98 bug fixes thread)



Last edited by ADIRL; 02/02/18 11:40 AM.
Re: Kawai CA98/CA78 v1.0.2 software update - now available [Re: Colin Miles] #2710943
02/02/18 01:06 PM
02/02/18 01:06 PM
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Originally Posted by Colin Miles
Originally Posted by JoBert

Do you mean you couldn't save your changes on the CA67? Because on my CA97, I have no problems with that (as far as I am aware).


I had one loud key which I had toned down, but it didn't survive the save. I think it was the same with the CA97 in the shop. See the other thread on C78/98 bugs and improvements by another software engineer. As he says, it really shouldn't be that difficult to write a decent program.

I was unable to reproduce this on my CA97. By "toned down one loud key" I assume you meant an adjustment in the VT of the "Key Volume" of a specific key. I tested this just now and it survived a power down/up cycle without problems. This is what I did:

In VT advanced mode, "17 Key Volume", scroll right to "User", changed volume of C4 key to -50, pressed "Back", pressed "Store", got the "Storing ..." message. Switch off piano, switch on again, check setting. Still -50. Repeated the same to set back to 0, stored, still there after switch off/on.

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Re: Kawai CA98/CA78 v1.0.2 software update - now available [Re: ADIRL] #2710951
02/02/18 01:29 PM
02/02/18 01:29 PM
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Not sure if this helps...I found out, that my CA98 has to be connected to a power source 24h. Even if turned off. I have no confirmation from KAWAI but there seems to be story of rechargeable battery that is necessary to store the last setting. If this battery is drained (it was on my CA98) the piano starts up on factory default independent what Favs are saved.
Since I charged it (about 3 hrs connected to wall socket) mine accepted the last setup.

Re: Kawai CA98/CA78 v1.0.2 software update - now available [Re: Galuwen] #2711023
02/02/18 05:39 PM
02/02/18 05:39 PM
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Originally Posted by Galuwen
... my CA98 has to be connected to a power source 24h... there seems to be story of rechargeable battery that is necessary to store the last setting...

The last battery-backuped RAM configuration I saw was in my "Flash Gordon" Pinball born 1980 :-)

Seriously, I would be very surprised if Kaway did not use flash eproms to store the settings, like everybody else. It costs virtually nothing, can be rewritten thousand of times and holds the information for decades without power supply.

But battery-backuped RAM seems to be the only explanation for the symptoms Alexander describes... who knows?


Kawai CA98, Technics SX-PX 201 with homemade multitrack MIDI recorder based on an Arduino
Re: Kawai CA98/CA78 v1.0.2 software update - now available [Re: paf] #2711035
02/02/18 06:36 PM
02/02/18 06:36 PM
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Originally Posted by paf
Originally Posted by Galuwen
... my CA98 has to be connected to a power source 24h... there seems to be story of rechargeable battery that is necessary to store the last setting...

The last battery-backuped RAM configuration I saw was in my "Flash Gordon" Pinball born 1980 :-)

Seriously, I would be very surprised if Kaway did not use flash eproms to store the settings, like everybody else. It costs virtually nothing, can be rewritten thousand of times and holds the information for decades without power supply.

But battery-backuped RAM seems to be the only explanation for the symptoms Alexander describes... who knows?


It could also explain some of the other problems that people have reported and why replacements haven't always worked. But as you say - who know? Perhaps Kawai James will enlighten us.


Roland LX7

South Wales, UK
Re: Kawai CA98/CA78 v1.0.2 software update - now available [Re: Kawai James] #2711049
02/02/18 08:00 PM
02/02/18 08:00 PM
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If this was true...what a joke.
Please James, you need a serious team of beta testers. To me, such a product is not already in the market. I'll wait for the bugs to be fixed.


Learning piano from scratch since September, 2012.
Kawai ES7.Kawai K-200
Re: Kawai CA98/CA78 v1.0.2 software update - now available [Re: Kawai James] #2712215
02/07/18 03:53 AM
02/07/18 03:53 AM
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What I read here is actually stopping me from buying a CA98.
May some owner of a CA98 tell me if he is still satisfacted with his purchase and if he would buy it again?
Thanks

Re: Kawai CA98/CA78 v1.0.2 software update - now available [Re: Kawai James] #2712216
02/07/18 04:23 AM
02/07/18 04:23 AM
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Hey James, sorry for the off topic. I see there are no updates for pianos with no displays such as CN27, CA48, ES100, CA17, etc. Is this a coincidence or those instruments cannot be updated? I was thinking of CA48 as a nice alternative to a (wishful) VPC2, still having internal sounds and speakers when those might be needed but the lack of updates is bothering me.


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Currently: Kawai ES7 -> Garritan CFX
Previously: Kawai MP6, Kawai CA63, Roland RD-700SX, Roland FP-5, Yamaha P90, Korg SP-200, Casio CDP-100
Re: Kawai CA98/CA78 v1.0.2 software update - now available [Re: CyberGene] #2712218
02/07/18 04:52 AM
02/07/18 04:52 AM
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Hello CyberGene,

Originally Posted by CyberGene
Hey James, sorry for the off topic. I see there are no updates for pianos with no displays such as CN27, CA48, ES100, CA17, etc. Is this a coincidence or those instruments cannot be updated? I was thinking of CA48 as a nice alternative to a (wishful) VPC2, still having internal sounds and speakers when those might be needed but the lack of updates is bothering me.


I believe one reason for not making updates for the display-less models publicly available is because those models do not feature USB to Device functionality. Therefore, updating would need to be done via the rather less convenient method of sending a MIDI file to the instrument using a sequencer.

Kind regards,
James
x


Employed by Kawai Japan, however the opinions I express are my own.
Nord Electro 3 fan & occasional rare groove player.
Re: Kawai CA98/CA78 v1.0.2 software update - now available [Re: Kawai James] #2712227
02/07/18 05:38 AM
02/07/18 05:38 AM
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Originally Posted by Kawai James
I believe one reason for not making updates for the display-less models publicly available is because those models do not feature USB to Device functionality. Therefore, updating would need to be done via the rather less convenient method of sending a MIDI file to the instrument using a sequencer.


Thanks James, that's what I needed to know. I don't care if it's cumbersome, I only needed to know they are capable of updates in case there's the need for that.


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Re: Kawai CA98/CA78 v1.0.2 software update - now available [Re: gaelazzo] #2712276
02/07/18 10:16 AM
02/07/18 10:16 AM
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Originally Posted by gaelazzo
What I read here is actually stopping me from buying a CA98.
May some owner of a CA98 tell me if he is still satisfacted with his purchase and if he would buy it again?
Thanks


I'd definitely buy the CA98 again. For me, the favorites are persisted properly, so when the piano starts up, I just select between my custom headphone / speaker setting according to what I'm using - and that's it.
Apart from that, the action is great and so is the headphone sound. I expected a bit more from the speakers but they are fine as well.

Re: Kawai CA98/CA78 v1.0.2 software update - now available [Re: gaelazzo] #2712397
02/07/18 04:46 PM
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Originally Posted by gaelazzo
What I read here is actually stopping me from buying a CA98.
May some owner of a CA98 tell me if he is still satisfacted with his purchase and if he would buy it again?
Thanks

If I had realised it, I would probably have hesitated between:

  • waiting for the firmware to have left the "alpha" state before buying a CA98 or
  • buying a CLP-685 instead.

Now that I own the CA98, I can live for a limited time with the bugs and the less than optimal ergonomy, but the fact that I'm not sure that they will be corrected in a near future worries me (the original firmware is dated from October 2017, i.e. already 4 months).

Last edited by paf; 02/07/18 04:48 PM.

Kawai CA98, Technics SX-PX 201 with homemade multitrack MIDI recorder based on an Arduino
Re: Kawai CA98/CA78 v1.0.2 software update - now available [Re: Kawai James] #2712406
02/07/18 05:05 PM
02/07/18 05:05 PM
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I haven’t seen Kawai keeping a software bug unaddressed. I understand your frustration guys but rest assured Kawai will fix those.


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Currently: Kawai ES7 -> Garritan CFX
Previously: Kawai MP6, Kawai CA63, Roland RD-700SX, Roland FP-5, Yamaha P90, Korg SP-200, Casio CDP-100
Re: Kawai CA98/CA78 v1.0.2 software update - now available [Re: Kawai James] #2712455
02/07/18 07:58 PM
02/07/18 07:58 PM
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I'm really really happy with my CA78. I figured out what I was doing wrong with the the favorite settings which now work fine. The only thing bugging me is the fact that whenever I tweak things in the virtual technician and 'Store' those settings, I lose them if I turn the piano off and have to redo them each time. I do very little tweaking in the 'piano' setting options so it's not such a problem there. It would be nice to see an update that fixed that in the future along with the things Paf mentioned.

I haven't noticed a problem with the GUI restarting or crashing when using the headphones.

If I had one complaint, and its minor, is that playing through the speakers at full volume is quiter than what I expected/liked. But through the my Sennheiser RS 175 open backed headphones the sound is fantastic. Overall I am really pleased with the purchase and don't regret it for a minute.

Re: Kawai CA98/CA78 v1.0.2 software update - now available [Re: ADIRL] #2712471
02/07/18 09:32 PM
02/07/18 09:32 PM
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Hello ADIRL,

Originally Posted by ADIRL
I'm really really happy with my CA78.


That's good to hear - thank you for your positive feedback.

Quote
I figured out what I was doing wrong with the the favorite settings which now work fine.


I'm glad to read that the Favourites function is working correctly after all.

Originally Posted by ADIRL
The only thing bugging me is the fact that whenever I tweak things in the virtual technician and 'Store' those settings, I lose them if I turn the piano off and have to redo them each time.


May I ask you to confirm the procedure that you are following to adjust VT settings and store them, please?
Also, is this using 'Pianist' mode or 'Sound' mode?

Kind regards,
James
x


Employed by Kawai Japan, however the opinions I express are my own.
Nord Electro 3 fan & occasional rare groove player.
Re: Kawai CA98/CA78 v1.0.2 software update - now available [Re: Kawai James] #2712538
02/08/18 05:02 AM
02/08/18 05:02 AM
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Originally Posted by Kawai James
Hello ADIRL,

Originally Posted by ADIRL
I'm really really happy with my CA78.


That's good to hear - thank you for your positive feedback.

Quote
I figured out what I was doing wrong with the the favorite settings which now work fine.


I'm glad to read that the Favourites function is working correctly after all.

Originally Posted by ADIRL
The only thing bugging me is the fact that whenever I tweak things in the virtual technician and 'Store' those settings, I lose them if I turn the piano off and have to redo them each time.


May I ask you to confirm the procedure that you are following to adjust VT settings and store them, please?
Also, is this using 'Pianist' mode or 'Sound' mode?

Kind regards,
James
x

Sorry James but sometimes I find you´re not clear enough.
With regards to the bold text in the quote, does it matter?
Are Pianist Mode custom settings capable of being used as default (user) sound, or not?
Is this function (saving settings as default sound) working properly in Sound Mode, and every user claiming it to be faulty is wrong, or not?
Does GUI freeze when plugin in headphones, or not?
Is there any battery requirement involved in this much, as suggested by some users, or not?

Thanks in advance for your clear reply.


Learning piano from scratch since September, 2012.
Kawai ES7.Kawai K-200
Re: Kawai CA98/CA78 v1.0.2 software update - now available [Re: Kawai James] #2712543
02/08/18 07:05 AM
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All a bit odd.

You don't need many people holding off on buying a £3000 piano to make it worthwhile to get some more developers involved in fixing the bugs.

Have to say, like others, I do find this kind of thing off-putting. It speaks to general standards. Beta testing really just needs proper process.

That clearly hasn't happened here. So really Kawai should get their skates on and treat these kind of threads like gold dust, because people are actually telling them exactly what they need to fix to polish up their product and make it more saleable.

Maybe folk could chip in with both the bugs and what they would suggest as the fix, as well as suggested extra features, on this thread?

A comprehensive crowdsourced list might speed up the process and help Kawai James to at least forward on to those people at Kawai who can actually get actioned.


What is obvious to people on here might not be to some developer in Korea who most likely doesn't even play the piano!

Re: Kawai CA98/CA78 v1.0.2 software update - now available [Re: Kawai James] #2712544
02/08/18 07:15 AM
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I could be wrong but I believe storing certain settings to survive power down requires a USB stick rather than them being stored internally. On my CA97 I think this is the case anyway.

Re: Kawai CA98/CA78 v1.0.2 software update - now available [Re: Maartin] #2712548
02/08/18 07:52 AM
02/08/18 07:52 AM
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Originally Posted by Maartin
I could be wrong but I believe storing certain settings to survive power down requires a USB stick rather than them being stored internally. On my CA97 I think this is the case anyway.

You must be thinking of something else. With the CA97, I have never encountered any setting that wouldn't survive a power down (if the "Store" option was properly selected to actually store it in internal memory in the first place), that instead you would have to store on a USB stick.
Now, if you want to do a factory reset, that's a different thing. Such a reset will of course reset all settings, so you first have to store them on a USB stick.

Re: Kawai CA98/CA78 v1.0.2 software update - now available [Re: JoBert] #2712554
02/08/18 08:26 AM
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Originally Posted by JoBert
Originally Posted by Maartin
I could be wrong but I believe storing certain settings to survive power down requires a USB stick rather than them being stored internally. On my CA97 I think this is the case anyway.

You must be thinking of something else. With the CA97, I have never encountered any setting that wouldn't survive a power down (if the "Store" option was properly selected to actually store it in internal memory in the first place), that instead you would have to store on a USB stick.
Now, if you want to do a factory reset, that's a different thing. Such a reset will of course reset all settings, so you first have to store them on a USB stick.

Right, or if you want to export and share those settings woth other Kawai users, in a propietary format. But never to just store them into registrations!


Learning piano from scratch since September, 2012.
Kawai ES7.Kawai K-200
Re: Kawai CA98/CA78 v1.0.2 software update - now available [Re: mabraman] #2712674
02/08/18 03:18 PM
02/08/18 03:18 PM
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Originally Posted by Kawai James
. May I ask you to confirm the procedure that you are following to adjust VT settings and store them, please?
Also, is this using 'Pianist' mode or 'Sound' mode?


I'll test again in both modes later on today James and let you know what happens.

Plus I made a mistake on what headphones I use. The RS 175 are my TV phones!
For the piano I use Sennheiser HD 598's which were highly recommended by various people here.

Re: Kawai CA98/CA78 v1.0.2 software update - now available [Re: mabraman] #2712801
02/09/18 01:16 AM
02/09/18 01:16 AM
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Hello mabraman,

Originally Posted by mabraman
Sorry James but sometimes I find you´re not clear enough.


Sorry about that. I will try to make amends with this post.

Originally Posted by mabraman
With regards to the bold text in the quote [is this using 'Pianist' mode or 'Sound' mode], does it matter?


Yes, I believe it does.

As you may be aware, Pianist mode and Sound mode utilise separate sound engines, with independent Virtual Technician settings (i.e. VT changes made in Pianist mode do not carry over to Sound mode and vice versa). The reason for my asking that question was to ascertain whether ADIRL was changing Virtual Technician settings in Pianist mode, Sound mode, or both.

Now, I had a chance to double-check a few functions on a CA78 (running the latest v1.0.2 firmware) earlier in order to respond to your other queries. Please note, these are based on my personal experiences playing the CA78 and should not be considered as an official response from Kawai. If Kawai customers are experiencing any issues with their instrument, they should contact their dealer and/or Kawai distributor in their country for assistance. Using the forum to report "bugs" is not recommended, and can be misleading to other visitors - especially if the "bug" is actually caused by user error, or a misunderstanding of how the function is intended to work.

Anyway, with that said, please allow me to respond to your queries.

Originally Posted by mabraman
Are Pianist Mode custom settings capable of being used as default (user) sound, or not?


In Pianist mode, I entered the Virtual Technician menu, maximised all the parameters, then selected 'Store to Sound'. Then I turned the instrument off and on again, entered the Virtual Technician menu, and saw that all of the parameters were maximised. I'm therefore confident that the Virtual Techician's 'Store to Sound' function is working as intended in Pianist mode.

Note however, that the Rendering Character (Classic, Romantic, Jazz, etc.), Resonance Depth (1~10), and Ambience (Type/Depth) settings are *not* stored, because they are outside of the Virtual Technician menu. In order to store those settings, the 'Store to Favourites' function at the bottom of the main menu should be used.

Originally Posted by mabraman
Is this function (saving settings as default sound) working properly in Sound Mode, and every user claiming it to be faulty is wrong, or not?


In Sound mode I tried the same operation: enter Virtual Technician Menu, maximise all the parameters, then select 'Store to Sound'. Upon powering the instrument off and on, then returning to the Virtual Technician menu, all the parameters were still maximised. I'm therefore confident that the Virtual Technician's 'Store to Sound' function is working as intended in Sound mode. It's important to note that in Sound mode, Virtual Technician settings are stored independently for each sound, so changes made (and stored) to the 'SK-EX Concert Grand' sound will not affect the 'SK-5 Grand Piano' sound.

Also note that - as with Pianist mode - the Reverb (Type/Depth) and Effects (Type/Depth) settings, along with addition options such as Dual/Split/4Hands and associated settings are *not* stored, because they are outside of the Virtual Technician menu. In order to store those settings, the 'Store to Favourites' function at the bottom of the main menu should be used.

So to summarise this point: in my experience, the Virtual Technician's 'Store to Sound' function works correctly in both Pianist mode and Sound mode. I hope this is clear.

Originally Posted by mabraman
Does GUI freeze when plugin in headphones, or not?


I connected my earbuds to the 1/8" jack 10 times, and then a set of headphones to the 1/4" jack another 10 times. I did not experience any GUI freeze.

Originally Posted by mabraman
Is there any battery requirement involved in this much, as suggested by some users, or not?


I don't believe so. Kawai DPs have used non-volatile memory to hold user settings and recordings etc. for many years.

I know that you didn't specifically raise this query, however I also tested Bluetooth Audio with the CA78 (using a pair of headphones), by pairing the instrument with my iPad Air (1st gen, latest iOS v11.2.5). Audio playback was flawless, using AudioStretch to scrub through a few MP3s, and the YouTube app watching a few videos. Just to make sure, I also tried pairing my old Android phone (Samsung S4 Mini I9195, running LineageOS 14.1-20180126), and was able to playback some MP3s stored on the device (through the headphones connected to the CA78), again with no discernible audio issues.

I hope this answers your queries, and clarifies that the functions I tested worked correctly.

Again, if Kawai customers are experiencing any issues with their instrument, they should always seek assistance through the official channels first. I can appreciate that at 8pm on a Saturday evening, if something's not working as expected, it's far more satisfying to post on a forum than wait until Monday morning to give tech. support a call. However, using the forum to report "bugs" is not recommended, and can be misleading to other visitors - especially if the "bug" is actually caused by user error, or a misunderstanding of how the function is intended to work.

Once again, I hope this is clear.

Kind regards,
James
x


Employed by Kawai Japan, however the opinions I express are my own.
Nord Electro 3 fan & occasional rare groove player.
Re: Kawai CA98/CA78 v1.0.2 software update - now available [Re: Kawai James] #2712814
02/09/18 03:52 AM
02/09/18 03:52 AM
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gaelazzo Offline
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Thanks to everyone and please excuse me for using this thread.
At the end I've resolved to buy a CA98. I'm going to place the order to a local dealer today.
I'll let you know when it comes!

Re: Kawai CA98/CA78 v1.0.2 software update - now available [Re: Kawai James] #2712821
02/09/18 04:41 AM
02/09/18 04:41 AM
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Posts: 625
Valencia, Spain
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Originally Posted by Kawai James

Once again, I hope this is clear.
Kind regards,
James
x

Clear as water to me, James, thank you very much for taking your time to answer each question.


Learning piano from scratch since September, 2012.
Kawai ES7.Kawai K-200
Re: Kawai CA98/CA78 v1.0.2 software update - now available [Re: Kawai James] #2712944
02/09/18 03:14 PM
02/09/18 03:14 PM
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ADIRL Offline
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Thank you James,

Your explanation helped clarify things.

I went ahead and changed the voicing of certain keys in VT, along with making various other changes, in sound mode, stored it and then turned off the piano. When I turned it back on the settings that I had changed were still changed . The same thing happened in the 'pianist' mode.

I don't know what I was doing wrong in the first place but I'm happy that everything is working as it should.

I regret making the post complaining about the settings in the first place when the only explanation can be is that I was the one making the error!

I've been practicing all morning and really enjoying the sound and feel of this piano.

Re: Kawai CA98/CA78 v1.0.2 software update - now available [Re: Kawai James] #2713357
02/11/18 04:56 AM
02/11/18 04:56 AM
Joined: Dec 2017
Posts: 29
Switzerland
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paf Offline
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Switzerland
Thanks to James for his efforts.
Originally Posted by Kawai James

... if Kawai customers are experiencing any issues with their instrument, they should always seek assistance through the official channels first... using the forum to report "bugs" is not recommended, and can be misleading to other visitors - especially if the "bug" is actually caused by user error, or a misunderstanding of how the function is intended to work.

Everything which is described as "bugs" in this forum has been reported a month ago to Kawai Europe (at least), directly and using their own forum. Kawai would have had enough time to explain to the users what they do wrong and how the functions work, or to give a rough timeline for correcting them if they acknowledge them as errors.

For example, I still do not understand if the problems are common to all users, or dependent on the hardware version of the piano, or on how stupid the user is. What is certain, is that they do not occur on one CAx8/NV10 only. Severall users complaint that the favorites do not work. The GUI crash on plugging headphones in has been observed by several users, in some cases even systematically. Maybe those problems affect only the first production batch?

Therefore, it should not be a surprise for Kawai that the questions are brought into public forums by users beginning to desperate.

Regards
Patrick

PS1: I have no problems with the "store to sound" function of the VT. I don't understand why these settings cannot be saved to favorites, but I think it is a feature, not a bug.

PS2: A new bug on my side: after "starting with favorites" (the only way favorites works on my CA98), the "saved to sound" VT settings are only restored after I touch "Pianist" or "Sound". Not as big a deal as the favorites, but also something I would describe as annoying.

Last edited by paf; 02/11/18 04:58 AM.

Kawai CA98, Technics SX-PX 201 with homemade multitrack MIDI recorder based on an Arduino
Re: Kawai CA98/CA78 v1.0.2 software update - now available [Re: paf] #2714130
02/13/18 09:56 PM
02/13/18 09:56 PM
Joined: Sep 2007
Posts: 13,966
Hamamatsu, Japan
Kawai James Online content OP
Yikes! 10000 Post Club Member
Kawai James  Online Content OP
Yikes! 10000 Post Club Member
Joined: Sep 2007
Posts: 13,966
Hamamatsu, Japan
Hello paf,

My apologies for this delayed response.

If you are experiencing any issues with your Kawai instrument, I would recommend contacting your dealer and/or Kawai distributor directly (email or phone). As you are based in Switzerland, I believe Kawai Europe will be happy to answer any queries you have.

With regards to your queries:

Originally Posted by paf
PS1: I have no problems with the "store to sound" function of the VT. I don't understand why these settings cannot be saved to favorites, but I think it is a feature, not a bug.


Please refer to page 80 of the CA98/CA78 owner's manual for list of settings that can be stored to Favourites memories, which includes all available Virtual Technician parameters. I checked the Favourites function the other day using different sound and Virtual Technician parameters in both Pianist and Sound modes and everything seemed to work correctly.

Originally Posted by paf
PS2: A new bug on my side: after "starting with favorites" (the only way favorites works on my CA98), the "saved to sound" VT settings are only restored after I touch "Pianist" or "Sound". Not as big a deal as the favorites, but also something I would describe as annoying.


I believe this is the correct behaviour. The "Save to Sound" VT settings are stored independently of Favourites. If you exit Favourites mode to enter Sound mode, the previously defined Sound mode settings will be recalled.

I hope this helps.

Kind regards,
James
x


Employed by Kawai Japan, however the opinions I express are my own.
Nord Electro 3 fan & occasional rare groove player.
Re: Kawai CA98/CA78 v1.0.2 software update - now available [Re: ADIRL] #2714131
02/13/18 10:00 PM
02/13/18 10:00 PM
Joined: Sep 2007
Posts: 13,966
Hamamatsu, Japan
Kawai James Online content OP
Yikes! 10000 Post Club Member
Kawai James  Online Content OP
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Joined: Sep 2007
Posts: 13,966
Hamamatsu, Japan
Hello ADIRL,

Thank you for your reply.

Originally Posted by ADIRL
Thank you James,

Your explanation helped clarify things.


That's good to hear, happy to help.

Originally Posted by ADIRL
I went ahead and changed the voicing of certain keys in VT, along with making various other changes, in sound mode, stored it and then turned off the piano. When I turned it back on the settings that I had changed were still changed . The same thing happened in the 'pianist' mode.

I don't know what I was doing wrong in the first place but I'm happy that everything is working as it should.


Yes, me too!

Enjoy your new piano! wink

Cheers,
James
x


Employed by Kawai Japan, however the opinions I express are my own.
Nord Electro 3 fan & occasional rare groove player.
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