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#2656081 - Yesterday at 03:30 PM sustain pedal problem on Kawai MP11  
Joined: Sep 2011
Posts: 12
drpharmer Online happy
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drpharmer  Online Happy
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Joined: Sep 2011
Posts: 12
Hi,

I am having a problem with the sustain pedal on this piano. It is probably because I am not familiar with all the buttons and adjustment options. I just turn it on and play. I do really like the action.

When I am playing a bop style tune (short notes) every once in a while in the piece I have to use the pedal. Sometimes, after I use the pedal, the following notes are sustaining slightly (not completely), which seems to clear if I push down all the way on the pedal. Is this normal? Or is something wrong? Is there an option somewhere I can turn this off?

I read the manual, but I have to admit my eyes glazed over. I tried the pedal from my Yamaha CP5, but that one just sustains even after I release the note, so something between that pedal and the MP11 is not compatible.

Thanks in advance for any advice.

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#2656088 - Yesterday at 04:01 PM Re: sustain pedal problem on Kawai MP11 [Re: drpharmer]  
Joined: Jun 2006
Posts: 102
pianomike Offline
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pianomike  Offline
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Joined: Jun 2006
Posts: 102
Hi drphamer, I'm not sure what your pedal is doing but when I first got my MP11 I accidently put the three cords in the wrong order in the back and the pedals didn't work right till I put them in the right order.

#2656094 - Yesterday at 04:11 PM Re: sustain pedal problem on Kawai MP11 [Re: drpharmer]  
Joined: Jul 2014
Posts: 372
Doug M. Offline
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Doug M.  Offline
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Joined: Jul 2014
Posts: 372
Cheshire, United Kingdom
Originally Posted by drpharmer
Hi,

I am having a problem with the sustain pedal on this piano. It is probably because I am not familiar with all the buttons and adjustment options. I just turn it on and play. I do really like the action.

When I am playing a bop style tune (short notes) every once in a while in the piece I have to use the pedal. Sometimes, after I use the pedal, the following notes are sustaining slightly (not completely), which seems to clear if I push down all the way on the pedal. Is this normal? Or is something wrong? Is there an option somewhere I can turn this off?

I read the manual, but I have to admit my eyes glazed over. I tried the pedal from my Yamaha CP5, but that one just sustains even after I release the note, so something between that pedal and the MP11 is not compatible.

Thanks in advance for any advice.


So, you're half pedaling (the damper pedal is only partially pressed down) but when you lift the pedal from half damper position, the half damper sustain remains for a period...Is this correct?


Instruments: Current - Kawai MP7; Past - Yamaha PSR7000
Software: Sibelius 7; Neuratron Photoscore Pro 8
Stand: K&M 18953 Table-style Stage Piano Stand
#2656147 - Yesterday at 08:24 PM Re: sustain pedal problem on Kawai MP11 [Re: Doug M.]  
Joined: Sep 2011
Posts: 12
drpharmer Online happy
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drpharmer  Online Happy
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Joined: Sep 2011
Posts: 12
Sorry but I don't know exactly how a half pedal should work.

In this case, even after I lift off the pedal the next notes I play still sustain longer than they should. If this is how a half pedal works is there a way to disable it?

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#2656187 - 12 hours ago Re: sustain pedal problem on Kawai MP11 [Re: drpharmer]  
Joined: Aug 2016
Posts: 783
Gombessa Offline
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Gombessa  Offline
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Joined: Aug 2016
Posts: 783
Are you using the included 3-pedal unit, or a 3rd party pedal? In my experience, third party pedals don't always work well with the MP11.

IIRC, there are two areas in the menu where pedal settings reside--in the EDIT menu, and also in the SYSTEM menu. One of these has a right pedal calibration routine, which I would recommend you try. It could very well be that your pedal's voltage stays just higher than nominal when off, and the MP11 is reading that as being slightly on.


Yamaha P-85, P-105, CP50 || Kawai MP11
#2656188 - 12 hours ago Re: sustain pedal problem on Kawai MP11 [Re: drpharmer]  
Joined: Oct 2014
Posts: 19
AndyP Offline
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AndyP  Offline
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Joined: Oct 2014
Posts: 19

drpharmer , you may be interested to know, I too have a similar problem (starting just a few days ago) with the sustain pedal on my MP 11.

I have had the instrument for a few years with no real problems ( the odd glitch now and then) but now intermittently when I use the sustain pedal, it does not "shut off' when I lift my foot and even comes on unless I actually disconnect the sustain pedal cord. This problem is not constant - it happens only intermittently but it is quite frustrating. I am in the process of having the problem dealt with the authorized repairer - hopefully it is just the pedal and not the keyboard which has the problem.


Andy

#2656195 - 11 hours ago Re: sustain pedal problem on Kawai MP11 [Re: AndyP]  
Joined: Aug 2016
Posts: 783
Gombessa Offline
500 Post Club Member
Gombessa  Offline
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Joined: Aug 2016
Posts: 783
Originally Posted by AndyP

drpharmer , you may be interested to know, I too have a similar problem (starting just a few days ago) with the sustain pedal on my MP 11.

I have had the instrument for a few years with no real problems ( the odd glitch now and then) but now intermittently when I use the sustain pedal, it does not "shut off' when I lift my foot and even comes on unless I actually disconnect the sustain pedal cord. This problem is not constant - it happens only intermittently but it is quite frustrating. I am in the process of having the problem dealt with the authorized repairer - hopefully it is just the pedal and not the keyboard which has the problem.
Andy


There's been some discussion about the 3-pedal unit from the MP11, including the fact that the pot in the sustain is a fairly standard carbon film type with multi-filar wiper. It's not a high-reliability pot, so after a few years of regular use you can expect the pot to fail. Hopefully that's the issue (meaning at least it can be taken care of with the pedal rather than the piano).


Yamaha P-85, P-105, CP50 || Kawai MP11
#2656197 - 10 hours ago Re: sustain pedal problem on Kawai MP11 [Re: drpharmer]  
Joined: Oct 2014
Posts: 19
AndyP Offline
Junior Member
AndyP  Offline
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Joined: Oct 2014
Posts: 19

Gombessa, thanks for the reply - hopefully the issue I have is with the pedal unit not the keyboard. I was not looking forward to sending off my keyboard !

#2656292 - 2 minutes ago Re: sustain pedal problem on Kawai MP11 [Re: drpharmer]  
Joined: Sep 2011
Posts: 12
drpharmer Online happy
Junior Member
drpharmer  Online Happy
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Joined: Sep 2011
Posts: 12
Does anybody have a good number for tech support for Kawai? I would try that and let everyone know how that goes.

#2656293 - 1 minute ago Re: sustain pedal problem on Kawai MP11 [Re: drpharmer]  
Joined: Sep 2011
Posts: 12
drpharmer Online happy
Junior Member
drpharmer  Online Happy
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Joined: Sep 2011
Posts: 12
BTW, I have only had this piano maybe 3 months, so it's not from sustained use.


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