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Re: Problems with New Forums? Report It Here!
pianoloverus #2651178 06/06/17 12:50 PM
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Originally Posted by pianoloverus
From an earlier post I made:
"These included the forum freezing for around 20 seconds when using Firefox and Windows 7 when I go back to a forum after opening a thread on that forum."

The above problem seems to have been fixed. THANK YOU!

Now I'm using my other computer with Windows 10 and Firefox and the above problem is still there. I'd guess a huge percentage of PW members use the same browser and version of Windows.


Update: The most recent problem(directly above)seems to have been fixed now. Thanks!

Re: Problems with New Forums? Report It Here!
Piano World #2651179 06/06/17 12:55 PM
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Note, if you experience very slow loading, please check the lower left of your browser screen to see if it indicates what it is trying to load. There may be a specific ad or script that is causing the hangups.

Thanks,

Frank B.


- Frank B.
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Please invite every piano enthusiast you know to join our piano forums!


Re: Problems with New Forums? Report It Here!
pianoloverus #2651638 06/08/17 07:04 AM
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Originally Posted by pianoloverus
Originally Posted by pianoloverus
From an earlier post I made:
"These included the forum freezing for around 20 seconds when using Firefox and Windows 7 when I go back to a forum after opening a thread on that forum."

The above problem seems to have been fixed. THANK YOU!

Now I'm using my other computer with Windows 10 and Firefox and the above problem is still there. I'd guess a huge percentage of PW members use the same browser and version of Windows.


Update: The most recent problem(directly above)seems to have been fixed now. Thanks!

Unforutnately, the problem with freezing with Windows 10 and Firefox has returned.

Last edited by pianoloverus; 06/08/17 07:06 AM.
Re: Problems with New Forums? Report It Here!
Piano World #2651682 06/08/17 10:02 AM
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Apologies if this has been mentioned before, but signatures don't seem to be appearing (at least mine is not).


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Re: Problems with New Forums? Report It Here!
pianoloverus #2651704 06/08/17 11:05 AM
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Originally Posted by pianoloverus
Originally Posted by pianoloverus
Originally Posted by pianoloverus
From an earlier post I made:
"These included the forum freezing for around 20 seconds when using Firefox and Windows 7 when I go back to a forum after opening a thread on that forum."

The above problem seems to have been fixed. THANK YOU!

Now I'm using my other computer with Windows 10 and Firefox and the above problem is still there. I'd guess a huge percentage of PW members use the same browser and version of Windows.


Update: The most recent problem(directly above)seems to have been fixed now. Thanks!

Unforutnately, the problem with freezing with Windows 10 and Firefox has returned.


The challenge with this type of issue is that it could simply be a conflict with an add on in your browser, difficult to diagnose from here.
Do you get any type of error messages?
Is there any warning text down in the lower left of the browser window?


- Frank B.
Founder / Owner / Host
PianoWorld.com
www.PianoSupplies.com
Maple Street Music Shop
Find Us On:
Facebook.com/PianoWorldDotCom
ProRecord.info
www.youtube.com/PianoWorldDotCom
www.linkedin.com/in/pianoworld
Skype: PianoWorldDotCom
My Keyboards:
Estonia L-190 w/ ProRecord, Yamaha P-80, Harpsichord (kit), Clavichord (kit), Bilhorn Telescope Organ c 1880, 2 - Antique Pump Organs
-------------------------
It's Fun To Play the Piano ... PLEASE Pass It On!
Please invite every piano enthusiast you know to join our piano forums!


Re: Problems with New Forums? Report It Here!
pianoloverus #2654181 06/16/17 05:29 PM
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Originally Posted by pianoloverus
Originally Posted by pianoloverus
Originally Posted by pianoloverus
From an earlier post I made:
"These included the forum freezing for around 20 seconds when using Firefox and Windows 7 when I go back to a forum after opening a thread on that forum."

The above problem seems to have been fixed. THANK YOU!

Now I'm using my other computer with Windows 10 and Firefox and the above problem is still there. I'd guess a huge percentage of PW members use the same browser and version of Windows.


Update: The most recent problem(directly above)seems to have been fixed now. Thanks!

Unfortunately, the problem with freezing with Windows 10 and Firefox has returned.
Update: The above mentioned problem seems to have been fixed. THANKS!

Re: Problems with New Forums? Report It Here!
Piano World #2655322 06/21/17 11:19 AM
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The time shown for when my post was sent - - is way off. I just posted (about 9am west coast time) and it shows as 3pm... as a matter of fact, look at this post right here: it shows as 4:19pm, but I'm posting at 9:20am, west coast time.

windows 10, Chrome.

Last edited by Bob Snyder; 06/21/17 11:21 AM.

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Re: Problems with New Forums? Report It Here!
Bob Snyder #2655323 06/21/17 11:30 AM
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The time was a problem for a while, but it seems to be corrected now once you set it correctly in your Preferences.


Semipro Tech
Re: Problems with New Forums? Report It Here!
pianoloverus #2656720 06/26/17 07:10 PM
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Originally Posted by pianoloverus
Originally Posted by pianoloverus
Originally Posted by pianoloverus
Originally Posted by pianoloverus
From an earlier post I made:
"These included the forum freezing for around 20 seconds when using Firefox and Windows 7 when I go back to a forum after opening a thread on that forum."

The above problem seems to have been fixed. THANK YOU!

Now I'm using my other computer with Windows 10 and Firefox and the above problem is still there. I'd guess a huge percentage of PW members use the same browser and version of Windows.


Update: The most recent problem(directly above)seems to have been fixed now. Thanks!

Unfortunately, the problem with freezing with Windows 10 and Firefox has returned.
Update: The above mentioned problem seems to have been fixed. THANKS!
Update: A new problem with the PMs. The flashing PM signal stays flashing even after the latest message in the thread has been read.

Re: Problems with New Forums? Report It Here!
Piano World #2656746 06/26/17 09:34 PM
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One thing that definitely no longer works in the New Forums are new or old MediaTag links to a video/audio recording contained within a YouTube playlist. The problem exists whether or not I attempt to create a new MediaTag link to a single piece recording (or movement) within a YouTube playlist, or for ones that I had posted in the past - which now look like "dead" black screens. Here is an example:

The following hyperlinks to any given individual YouTube video/audio recording work just fine, either as:

1. a listed hyperlink to the web address:
https://www.youtube.com/watch?v=W_T4-jqrcIg

or 2. through PianoWorld's "Insert Link" option:
Jason Solomonides - Chopin: Etude Op.25, No.1, "Aeolian Harp" - Mason & Hamlin BB

or 3. via PianoWorld's "Insert MediaTag" YouTube link option:


HOWEVER, if the hyperlink attempts to link to this SAME individual YouTube recording NOW contained within a YouTube PLAYLIST, this only works as:

1. a listed hyperlink to the web address:
https://www.youtube.com/watch?v=W_T4-jqrcIg&index=4&list=PLkP65I5BsNirTcv-nAHm4BXXsCbB_EbAJ

or 2. through PianoWorld's "Insert Link" option:
Jason Solomonides - Chopin: Etude Op.25, No.1, "Aeolian Harp" - Mason & Hamlin BB

but NOT 3. PianoWorld's "Insert MediaTag" YouTube link option - which now produces a "dead" black screen.


As a result, many of the sample recordings I had provided in past PianoWorld postings also no longer work.


Jason Solomonides
Mason & Hamlin 7' BB 93623
Yamaha 6'1" C3 (w/WNG) D3010008
My Piano Recordings:
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Re: Problems with New Forums? Report It Here!
pianoloverus #2656832 06/27/17 08:19 AM
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Originally Posted by pianoloverus
Originally Posted by pianoloverus
Originally Posted by pianoloverus
Originally Posted by pianoloverus
Originally Posted by pianoloverus
From an earlier post I made:
"These included the forum freezing for around 20 seconds when using Firefox and Windows 7 when I go back to a forum after opening a thread on that forum."

The above problem seems to have been fixed. THANK YOU!

Now I'm using my other computer with Windows 10 and Firefox and the above problem is still there. I'd guess a huge percentage of PW members use the same browser and version of Windows.


Update: The most recent problem(directly above)seems to have been fixed now. Thanks!

Unfortunately, the problem with freezing with Windows 10 and Firefox has returned.
Update: The above mentioned problem seems to have been fixed. THANKS!
Update: A new problem with the PMs. The flashing PM signal stays flashing even after the latest message in the thread has been read.
Update! Sorry, I had overlooked that I had a message underneath the message with many posts in my PM so there is no problem with the PMs!!

Re: Problems with New Forums? Report It Here!
Piano World #2656855 06/27/17 09:44 AM
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Two problems:

1. Mark all as read doesn't work. Instead, just exit the browser and come back. Now all threads are read!

2. Slow.
And getting S ... L ... O ... W ... E ... R
And S ...... L ...... O ...... W ...... E ...... R
And S ............ L ............ O ............ W ............ E ............ R

Re: Problems with New Forums? Report It Here!
Piano World #2656884 06/27/17 12:12 PM
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OK. Here is a test I performed that provides some data.

I co-ordinated with my son (I was logged in, he was not.) who lives in a different region and uses a different ISP. Internet speeds were 1Gbp/s for him and 200Mb/s for me. I was using Safari and he was using Chrome.

We both clicked on the same page at the same time on PW and waited until it loaded some 30 seconds later. It loaded essentially instantaneously on both our computers at precisely the same time. We then clicked on a different page. I clicked first and he clicked precisely 10 seconds later. After a delay of 15 seconds or so, the page loaded essentially instantaneously on both our computers at precisely the same time.

The above experiment eliminates browser, computer type, connection speed, ISP and queue position as possible sources of this particular problem.

It appears that one of the backend servers is causing mysql or php to actually freeze up. Once the pause is over, everything returns to normal.

There are many reasons for this to occur. Here are a few:

They could try increasing the php.ini memory_limit.
Something is eating up memory, though this should cause a crash, not a pause.
It is possible some java service in the background is constantly doing garbage collection.

Hope they fix this soon.

edit: I take no credit for this knowledge. smirk

Last edited by prout; 06/27/17 02:30 PM.
Re: Problems with New Forums? Report It Here!
Piano World #2656949 06/27/17 03:33 PM
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Of a sudden, things have sped up dramatically. Other people noticing this?

Last edited by prout; 06/27/17 04:21 PM.
Re: Problems with New Forums? Report It Here!
Piano World #2657013 06/27/17 06:59 PM
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So did your IT people fix the problem or are we just being led on?

Re: Problems with New Forums? Report It Here!
Piano World #2657155 06/28/17 08:09 AM
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Originally Posted by Piano World
Originally Posted by wouter79
Antoher issue with https:

If I go to https://recitals.pianoworld.com/

I get a completely different site than

http://recitals.pianoworld.com/



Hi Wouter,
We aren't ready to set up the forums or recital pages for https: yet, I first have to go back in and set EVERY image to point to https, a task that will take some time.
The primary Piano World site (not the forums or recitals) should work ok as I tried to assign everything with the new version to be secure.

I am curious about the spam message though, we are not on any spam lists that I know of.
Or are you saying our site claims your IP is on our list? That's possible if it's looking at a general IP (used to happen to people with AOL). Can you get me the exact IP?

Thanks,
Best,
Frank B. / Piano World


Frank, sorry for the slow response.

Quote

Your IP address is currently listed in the Stop Forum Spam database as a known spammer/spambot, and as such your account cannot be registered. To proceed you'll need to request a removal to clear yourself from their database.


This is a message coming from the pianoworld website.

So yes, your site claims that the IP tor is using is on a spam list.
I can't give you an exact IP, this is exactly a main feature for Tor browser that tries to anonymize your browsing activities. And that's also why I would like to have https working for the forums. Indeed you may see quite some activity from tor IP addresses, as these addresses are shared by many tor users.


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Re: Problems with New Forums? Report It Here!
Piano World #2659883 07/08/17 03:13 PM
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For the last two days, I have had problems logging in to Piano World. Yes, I am in now.

Either the first or the second log-in screen "hangs." When it's the second log in screen that asks for member name and password, after three or four minutes of "waiting for forum.pianoworld.com..." the log-in times out and I get a message that reads (something like) "Member name/password not found."

What is happening and why?

This happens only with Piano World; any other website I log on to comes up almost immediately.

Regards,


BruceD
- - - - -
Estonia 190
Re: Problems with New Forums? Report It Here!
Piano World #2661272 07/14/17 02:20 AM
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I can not log in with Tor browser.

I get this
Originally Posted by http://forum.pianoworld.com/ubbthreads.php/ubb/login.html

Your IP address is currently listed in the Stop Forum Spam database as a known spammer/spambot, and as such your account cannot be registered. To proceed you'll need to request a removal to clear yourself from their database.



It makes no sense to "request a removal" because Tor will change my IP address all the time.

How can I get this working with Tor?


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Re: Problems with New Forums? Report It Here!
Piano World #2662584 07/19/17 10:59 AM
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Still the same 10-20 sec freezes happening periodically. I'd say roughly 1 in 10 times I click on a new page within the forum there will be such a delay. Every time I think it's got better, it reverts to the same behaviour. It's got to the point where I spend less time on PW because the waiting is frustrating. Whatever is being addressed to improve it temporarily is not fixing it permanently.

Re: Problems with New Forums? Report It Here!
Piano World #2662595 07/19/17 11:56 AM
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Any time you find a delay in accessing a page, please check to see if your browser is indicating what is causing the load issue.
Whenever I run into something like this I see a message in the very bottom left of my screen telling me what it is trying to load that is not going through.

Having this information would be a big help in tracking down what it is.

Another thing you might try, hit CTRL & F5 to clear the cache or close and open your browser.
Every time you connect to a site (any site) you go through a series of routers on the Internet. Every once in a while I run a trace route (in a dos command prompt tracert pianoworld.) I've seen it go through ten routers all over the country before finally hitting the host computers (which are in Canada). And I've seen it hang up for a long time on one router before being passed off to another.
Any one of the routers along the way can cause a delay, and yes it would take a different path depending upon the site you were trying to connect to.

In the meantime I'm running some tests and looking for ways to improve speed.
One of those tests can be seen here: https://tools.pingdom.com/#!/cJ0MKu/http://forum.pianoworld.com

As you can see by the results, there is no one magic bullet.
Some things I will work on myself, others will require help from our hosting service, and some are beyond my scope.




- Frank B.
Founder / Owner / Host
PianoWorld.com
www.PianoSupplies.com
Maple Street Music Shop
Find Us On:
Facebook.com/PianoWorldDotCom
ProRecord.info
www.youtube.com/PianoWorldDotCom
www.linkedin.com/in/pianoworld
Skype: PianoWorldDotCom
My Keyboards:
Estonia L-190 w/ ProRecord, Yamaha P-80, Harpsichord (kit), Clavichord (kit), Bilhorn Telescope Organ c 1880, 2 - Antique Pump Organs
-------------------------
It's Fun To Play the Piano ... PLEASE Pass It On!
Please invite every piano enthusiast you know to join our piano forums!


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