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#2559842 - 07/30/16 05:39 PM Kawai MP11 - some keys sticking out a little  
Joined: Jul 2016
Posts: 35
Nickeldome Offline
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Nickeldome  Offline
Full Member

Joined: Jul 2016
Posts: 35
After a year of playing my MP11 I've noticed some keys are sticking out a little? Nothing too dramatic and it still plays fine though. But I've noticed that about 4 white keys are like about 1 mm higher than the rest? Does anyone recognize this owning an MP11?


Piano: Kawai MP11 / Kurzweil PC88 / Yamaha upright accoustic
Recording: Cubase 9 Pro / Roland Octa-Capture 16x10 / Nektar Panorama P1 / Yamaha PD18
Main VST's: Kontakt 5 / Omnisphere 2 / Trillian / Pad Shop Pro / Halion 6/ Rob Papen Blue II
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#2559885 - 07/30/16 09:46 PM Re: Kawai MP11 - some keys sticking out a little [Re: Nickeldome]  
Joined: Apr 2007
Posts: 15,861
Morodiene Offline
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Morodiene  Offline
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Joined: Apr 2007
Posts: 15,861
Boynton Beach, FL
I've had mine for quite a while now...2 years? Something like that, and Iv'e moved it around a lot. I don't have this issue, however. Have you contacted your local Kawai dealer or the manufacturer directly? They are very helpful.


private piano/voice teacher FT

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#2560093 - 07/31/16 09:36 PM Re: Kawai MP11 - some keys sticking out a little [Re: Nickeldome]  
Joined: Sep 2007
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Kawai James Offline
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Kawai James  Offline
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Hamamatsu, Japan
Nickeldome, if you have any concerns regarding your MP11, please contact the Kawai distributor in your country (Kawai America?) for assistance.

Kind regards,
James
x


Employed by Kawai Japan, however the opinions I express are my own.
Nord Electro 3 fan & occasional rare groove player.
#2560180 - 08/01/16 08:26 AM Re: Kawai MP11 - some keys sticking out a little [Re: Nickeldome]  
Joined: Jul 2016
Posts: 35
Nickeldome Offline
Full Member
Nickeldome  Offline
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Joined: Jul 2016
Posts: 35
Thanks guys! Like I said it's nothing too dramatic and it still plays fine but if possible I would like to have this corrected within the warranty period because it might be the start of some bigger issue? I will contact local Kawai support.


Piano: Kawai MP11 / Kurzweil PC88 / Yamaha upright accoustic
Recording: Cubase 9 Pro / Roland Octa-Capture 16x10 / Nektar Panorama P1 / Yamaha PD18
Main VST's: Kontakt 5 / Omnisphere 2 / Trillian / Pad Shop Pro / Halion 6/ Rob Papen Blue II
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