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Re: Physis Piano [Re: pv88] #2518506
03/07/16 02:44 PM
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Pricing estimates:

A little disappointed that no estimates have been given by Viscount (as they have my email and phone info) and I thought they would have contacted me early in the morning if they believed I had serious interest in buying a V100 or H1. Be advised that the new Sales Director, i.e., Joshua Dove, does a lot of fast talking on the phone and did not let me get a word in edge wise as for questions. Viscount appears to be reluctant in sharing any pricing info with potential customers unless you make a firm commitment to purchase. This is rude behavior on their behalf and not a good way to deal with customers.

Not that this matters since I was not obligated to buy although it appears that better service can be had in the USA from Kraft Music if one wishes to purchase a Physis Piano. They carry all of the stage models but not the V100. Their current discounts and bundled packages look to be quite reasonable.

Therefore, I recommend that no one attempts asking questions or placing an order directly through Viscount, USA, as it was not a pleasant experience.


Roland V-Piano | Yamaha CLP-585 | Yamaha CLP-990M | Kawai EP3
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Re: Physis Piano [Re: pv88] #2518595
03/07/16 07:49 PM
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Originally Posted by pv88
...it appears that better service can be had in the USA from Kraft Music if one wishes to purchase a Physis Piano. They carry all of the stage models but not the V100. Their current discounts and bundled packages look to be quite reasonable.


Yes their prices seem okay to me. One curious detail is that H2 with ST1 stand and accessory bundle is $800 more than the same package including H1.


Roland RD-1000 | Yamaha CLP 645 | Broadwood Barless 7' 6"
Re: Physis Piano [Re: EssBrace] #2518599
03/07/16 07:56 PM
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Steve,

I waited all day as of now as it is nearly 7:00 PM as of right now and have heard nothing from Viscount. Not sure that they are at all interested in giving out pricing estimates to anyone.

It's no skin off of my nose although they did lose a potential customer, here.

Extra note:

Will be keeping the V-Piano until something else comes along that really can "blow us out of the water" with realistic sounds and authentic grand piano action.


Roland V-Piano | Yamaha CLP-585 | Yamaha CLP-990M | Kawai EP3
Re: Physis Piano [Re: pv88] #2518607
03/07/16 08:04 PM
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Maybe their view is that if they have authorised dealers in the US such as Kraft then the expectation is that the products will be sold through those dealers rather than a direct sale from Viscount. I suppose there could be some greater ambiguity with a brand like Physis that is so 'niche' and maybe Viscount would be prepared to sell direct in certain circumstances. But if you think about the parallel of Roland, Yamaha or Kawai there's no way you could approach the manufacturer direct and expect to buy. They would immediately refer you to a dealer. That said if this guy from Viscount made a commitment to you that he'd get pricing info to you and he hasn't then he's broken the first rule - he has not kept a promise. Never a good idea if you want to retain any goodwill in business.


Roland RD-1000 | Yamaha CLP 645 | Broadwood Barless 7' 6"
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Re: Physis Piano [Re: EssBrace] #2518611
03/07/16 08:11 PM
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Yes, he broke his promise and that is not acceptable.

Also, do you think that Yamaha will eventually have a new offering that will replace the AvantGrand series?

I know that I would prefer a modeled instrument that has a real grand piano action and the modeling has to be RIGHT before the instrument truly sounds realistic, right?

Who can properly marry these two (2) features?


Roland V-Piano | Yamaha CLP-585 | Yamaha CLP-990M | Kawai EP3
Re: Physis Piano [Re: pv88] #2518619
03/07/16 08:38 PM
03/07/16 08:38 PM
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Hi, IMHO... Kawai. Cheers!.

Re: Physis Piano [Re: Fer De Armas] #2518623
03/07/16 08:50 PM
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Originally Posted by Fer De Armas
Hi, IMHO... Kawai. Cheers!.


Please go away.

Re: Physis Piano [Re: pv88] #2518636
03/07/16 09:57 PM
03/07/16 09:57 PM
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Originally Posted by pv88
Pricing estimates:

A little disappointed that no estimates have been given by Viscount (as they have my email and phone info) and I thought they would have contacted me early in the morning if they believed I had serious interest in buying a V100 or H1.


Here in the UK, at least at the only shop I've seen selling them the V100 is roughly the same price as the H1 + fancy pants speaker stand.

i.e both are around £4000

Although I think the same shop actually had the H1 and the stand discounted in such a way it would have been cheaper to buy the 2 separate rather than the combo they advertised.

Not cheap by any stretch.

Although I'd probably be reasonably happy with a stage piano + decent headphones (which I've already got), an X stand and some monitor speakers. Which I think would cost quite a bit less than the bespoke stand (and also have the advantage they could be used with other products)

Let me say thanks to Steve et al for providing reviews and answering questions : I've become somewhat busy myself so I've only had chance to glance over them but I've bookmarked the thread.

I'm piqued enough to go and play one, although my current thinking is that I'm likely to wait and see what appears on the market.

The v-piano now seems ridiculously overpriced to me given that Roland have cheaper furniture models that supposedly use modelling. If they bring out a v-piano 2 that might be the one.

This H1 is cheaper and at least I can try one locally - perhaps playing one will convince me, but I can't help but think this is too much like Gem v2.

It's also spring now, and my other hobby is cycling, so I may just sit on the cash and get a new bike instead...

Re: Physis Piano [Re: pv88] #2518644
03/07/16 10:16 PM
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The Physis seems to be a special-order instrument (at the moment), and Kraft does not accept returns on special-order items.

I've been curious about the Physis as an alternative to the more expensive offerings out there, but not being able to return it if, for example, I don't like the action, is not a risk I'd be willing to take.

I also noticed the drop in price for the H1; so yes, the H1 is now cheaper than the H2. This seems odd, and I don't think it's an error because of the 'instant rebate' promtion; which is only applied to the H1. I'm referring to pricing/availability as it relates to Kraft (U.S.). I don' t know about pricing and availability in other countries.

Re: Physis Piano [Re: EssBrace] #2518645
03/07/16 10:17 PM
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Originally Posted by EssBrace
One curious detail is that H2 with ST1 stand and accessory bundle is $800 more than the same package including H1.

Steve,

Yes, you are right... although I now see that the H2 has been priced $800 higher than the H1 as I thought it should be the other way around?

For whatever reason you will see that both H2 and H3 have been priced higher than the H1 and it appears the H1 costs less than the other two pianos since H1 has been given the largest discount.

Regardless of given pricing I am glad not to be buying one as I just do not think the Physis Piano (V100 model, or, H1) would have anything more to offer than what is already available in the V-Piano.

Extra note:

Kurzweil Mark-Pro THREEi:

http://kurzweil.com/product/mark-pro_threei/

Something that has been running through my mind was the Kurzweil Mark-Pro THREEi that I bought back in 2011 which had the TP40L Fatar action and it turned out to be the worst action I have ever played on. All three pedals were loose with side play and had to be adjusted. I ended up selling this piano to a local high school teacher and had to almost give it away for $500 as it was originally an $1,800 purchase from an eBay seller with a no return policy. Perhaps I had been hoping that buying a Physis Piano with the customized Fatar action would somehow make up for the bad experience with the Kurzweil. Cannot see myself buying another digital with a Fatar action when Yamaha and Roland have been reliable.


Roland V-Piano | Yamaha CLP-585 | Yamaha CLP-990M | Kawai EP3
Re: Physis Piano [Re: ando] #2518731
03/08/16 07:01 AM
03/08/16 07:01 AM
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Originally Posted by ando
Originally Posted by Fer De Armas
Hi, IMHO... Kawai. Cheers!.


Please go away.


Grrr. I'm not a violent man, but....


Roland RD-1000 | Yamaha CLP 645 | Broadwood Barless 7' 6"
Re: Physis Piano [Re: pv88] #2518743
03/08/16 08:12 AM
03/08/16 08:12 AM
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Why such an... aggression towards Fer De Armas? Yes, he is biased, he might be stubborn... Who isn't biased and stubborn from time to time over here? smile If someone is so bothered by his posts he can ignore them. Telling him to go away is plain rude. Besides, in this very answer he gave I tend to agree. Kawai are in the right position to "marry" modeling with real grand piano action. Roland don't have real grand actions whereas Yamaha history with digital pianos shows they are slightly conservative.


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Re: Physis Piano [Re: pv88] #2518750
03/08/16 08:55 AM
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Originally Posted by pv88
Steve,

Physis repair -- USA:

Thought you should know that I just spoke directly with Joshua Dove, Director of Sales, Viscount North America, and I do not believe I would ever be ordering a Physis Piano (of any make or model) after hearing what he said about after purchase support in regards to repair work:

I asked as to whom would do repair work on the upright V100 model should there be any issues with keys or pedals needing adjustment and was told (to paraphrase his comments) that he would "allow any local technician of my choice (like a Yamaha repair tech that I have used in the past, for example) to do the repair work" and that parts could be shipped to me directly but it would be the "customer's responsibility" to find and/or select a technician to do the repairs whether it happens to be a Yamaha tech or someone else.

I asked him if this would violate the Physis warranty and he said "no" as he would "personally endorse" the customer's choice of a technician for all repairs.

Have never heard of such an arrangement for repair support so all bets are off as for owning a Physis Piano.

He believes that "any tech" can do work on their pianos.

Any thoughts on the above?

Steve, other questions:

If you ever should have an issue of any kind that requires a repair or adjustment on your H1 what are the current options where you are?

Do you have someone (like I do) that can do local repairs or would you send it back to a shop or the manufacturer?

I was quite surprised to hear Physis would allow my own choice of a repair technician.

This infers they have no one else to do repair work.


Well, OK so a competent repair technician can do the work.
ANY competent repair technician can do the work.
What is the PROBLEM with that ?

If you get a flat tire do you HAVE TO HAVE a factory trained tech come out to put the spare wheel on ?
{Assuming you don't have a really obscure vehicle with peculiar wheel mounting}

The analogy is close enough, MOST repair processes consist of removing a few screws, some unplugging/replugging of power and internal plug/socket connections between sub assemblies, removal of the bad part, and placing a good part in the same place, then replacing the screws, etc.

C'mon, "It ain't rocket surgery" laugh

Re: Physis Piano [Re: CyberGene] #2518759
03/08/16 09:48 AM
03/08/16 09:48 AM
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Originally Posted by CyberGene
Why such an... aggression towards Fer De Armas? Yes, he is biased, he might be stubborn... Who isn't biased and stubborn from time to time over here? smile If someone is so bothered by his posts he can ignore them. Telling him to go away is plain rude. Besides, in this very answer he gave I tend to agree. Kawai are in the right position to "marry" modeling with real grand piano action. Roland don't have real grand actions whereas Yamaha history with digital pianos shows they are slightly conservative.


I did say "please" wink If you'd been following his posts, you'd understand....

Re: Physis Piano [Re: EssBrace] #2518856
03/08/16 03:56 PM
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Originally Posted by EssBrace
If I were to go through Physis purchase again I might not choose the ST1 stand. There is an ST2 stand that is slightly reminiscent of the V-Piano stand although not as beefy. Onto that you can bolt some Physis active speakers - I think the set up is pictured on their website. I might go that route if I did this all over again. Or I might have chosen a decent set of near fields or stuck with just headphones. I'm not sure. ST1 set up looks pretty well integrated but to confirm another answer for you, yes I only feel it is much good when on max volume, which is about equivalent to a real upright piano's volume. As I said in my review the problem with the speakers is only apparent to the player. Someone standing a few feet away would make positive comment on the sound.

Steve,

I think you are doing quite well to have the H1 with ST1 amplified stand as I believe it is probably the better of the two stand/speaker options. No need to worry about changing anything on your current set up and do look forward to when you are able to post a few tunes from your Physis.


Roland V-Piano | Yamaha CLP-585 | Yamaha CLP-990M | Kawai EP3
Re: Physis Piano [Re: EssBrace] #2519627
03/10/16 05:43 PM
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Originally Posted by EssBrace
So Richard, it looks like you are considering purchasing a Physis Piano...

Steve,

Ordered Physis H1 & ST1 Amplified Stand:

After further consideration decided to give it a go and have just placed the order with Kraft Music for the H1 bundled package:

http://www.kraftmusic.com/physis-h1-88-key-digital-piano-complete-home-bundle.html

Since it is a "special order" it may take 2 to 3 weeks to receive but it could take longer if Viscount does not have one in stock. Kraft seems to think they will have them in stock in which case it should ship faster.

Will arrive in three (3) boxes:

1) Physis H1
2) ST1 Amplified Stand
3) Bundled items


Roland V-Piano | Yamaha CLP-585 | Yamaha CLP-990M | Kawai EP3
Re: Physis Piano [Re: pv88] #2519644
03/10/16 06:26 PM
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Wow! Keep us informed Richard.


Roland RD-1000 | Yamaha CLP 645 | Broadwood Barless 7' 6"
Re: Physis Piano [Re: EssBrace] #2519646
03/10/16 06:33 PM
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Steve,

Weight question:

How did you do with getting the H1 onto its stand -- did you require assistance?

Physis Piano -- 60 lbs.
V-Piano -- 84 lbs.


Roland V-Piano | Yamaha CLP-585 | Yamaha CLP-990M | Kawai EP3
Re: Physis Piano [Re: pv88] #2519653
03/10/16 06:39 PM
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I think one person could probably lift the Physis piano onto its stand. Two persons would be better of course but before I had arm surgery I could lift the Yamaha CP1 (60 lbs) on my own and in a desperate pinch I could just about do it with the Roland RD-1000 (95 lbs). The Physis piano unit attaches very simply and securely to its stand.


Roland RD-1000 | Yamaha CLP 645 | Broadwood Barless 7' 6"
Re: Physis Piano [Re: EssBrace] #2519656
03/10/16 06:47 PM
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Ok, thanks!

Looks like Physis H1 weighs the same as your Yamaha CP1, i.e., 60 lbs., as I probably will do the assembly myself since the Physis is going to take the place where my Kawai EP3 is now and I can move the Kawai upstairs with its portable stand.

The good news is that I currently have a long enough audio cable that will reach from the Physis to the desk top computer in another room and this was my main concern as for making recordings.

If no back order (from Italy) is required then I could see delivery in about three weeks, perhaps less.


Roland V-Piano | Yamaha CLP-585 | Yamaha CLP-990M | Kawai EP3
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