Welcome to the Piano World Piano Forums
Over 2.7 million posts about pianos, digital pianos, and all types of keyboard instruments
Join the World's Largest Community of Piano Lovers (it's free)
It's Fun to Play the Piano ... Please Pass It On!

SEARCH
Piano Forums & Piano World
(ad)
Piano Life Saver - Dampp Chaser
Dampp Chaser Piano Life Saver
What's Hot!!
PIANO TEACHERS Please read this!
-------------------
European Tour for Piano Lovers
JOIN US FOR THE TOUR!
--------------------
Posting Pictures on the Forums
-------------------
Forums RULES & HELP
-------------------
ADVERTISE on Piano World
(ad)
Best of Piano Buyer
 Best of Piano Buyer
Find a Professional
Our Classified Ads
Find Piano Professionals-

*Piano Dealers - Piano Stores
*Piano Tuners
*Piano Teachers
*Piano Movers
*Piano Restorations
*Piano Manufacturers

Advertise on Piano World

Who's Online Now
145 registered members (ando, Animisha, Alex C, Amedeus, accordeur, 90125, amad23, akc42, anotherscott, 32 invisible), 1,334 guests, and 5 spiders.
Key: Admin, Global Mod, Mod
(ad)
Estonia Pianos
Estonia Pianos
Quick Links to Useful Piano & Music Resources
Quick Links:
*Advertise On Piano World
*Free Piano Newsletter
*Online Piano Recitals
*Piano Recitals Index
*Piano & Music Accessories
*Live Piano Venues
*Music School Listings
* Buying a Piano
*Buying A Acoustic Piano
*Buying a Digital Piano
*Pianos for Sale
*Sell Your Piano
*How Old is My Piano?
*Directory/Site Map
*Virtual Piano
*Music Word Search
*Piano Videos
*Virtual Piano Chords & Scales
Previous Thread
Next Thread
Print Thread
Page 10 of 14 1 2 8 9 10 11 12 13 14
Re: The Piano Superstore #234027
03/22/08 07:41 AM
03/22/08 07:41 AM
Joined: Feb 2008
Posts: 802
London
Innominato Offline
500 Post Club Member
Innominato  Offline
500 Post Club Member

Joined: Feb 2008
Posts: 802
London
Fathertopianist,
I fully agree that the internet will co- exhist with B&M shops, and that those last will continue to sell the boesendorfer & Co.

If you make a parallel with amazon, one orders the new book there, but most books of antiquarian value are still sold in traditional shops.

On the other hand, for the lower sector of the market the internet is certainly an alternative and attractive way of distribution.

If, say, a shop like Amazon would start selling pianos (say, a limited range of honest lower end pianos to a good price), the barrier would be immediately lowered for a lot of existing amazon clients and some of them would well decide to "give it a try" trusting the excellent track record and service of a shop like Amazon.

Again, I think that one can do good business on the internet, if the clients have a high degree of trust in his firm.


"The man that hath no music in himself / Nor is not mov'd with concord of sweet sounds / Is fit for treasons, stratagems, and spoils." (W.Shakespeare)

Kemble Conservatoire 335025 Walnut Satin
Piano & Music Gifts & Accessories (570)
Piano accessories and music gift items
Re: The Piano Superstore #234028
03/22/08 07:59 AM
03/22/08 07:59 AM
Joined: Apr 2006
Posts: 2,576
Pennsylvania
Ken Knapp Offline

2000 Post Club Member
Ken Knapp  Offline

2000 Post Club Member

Joined: Apr 2006
Posts: 2,576
Pennsylvania
Guess what? Frank and I got some moderator reports on Terry's post above. They felt that the post was self-promoting.

NOT.

After 7 pages of editorializing on Terry's business I think he has all the right in the world to respond.

We now return you to our regularly scheduled program.

Ken


Ken

Hammond Organ Technician
Piano Torturer
Re: The Piano Superstore #234029
03/22/08 08:06 AM
03/22/08 08:06 AM
Joined: Jul 2004
Posts: 4,288
Cincinnati
mikhailoh Offline
4000 Post Club Member
mikhailoh  Offline
4000 Post Club Member

Joined: Jul 2004
Posts: 4,288
Cincinnati
I wholly agree, Ken. It is fine to take a strong position on something, but one has to be fair. Terry has been barraged by questions and skepticism about his business model, including by me.

You can't beat on the guy and then tell him he can't defend himself.


Michael

====

He is so solemn, detached and uninvolved he makes Mr. Spock look like Hunter S. Thompson at closing time.'
Re: The Piano Superstore #234030
03/22/08 08:23 AM
03/22/08 08:23 AM
Joined: Mar 2006
Posts: 12,111
Georgia, USA
Rickster Online content
Yikes! 10000 Post Club Member
Rickster  Online Content
Yikes! 10000 Post Club Member

Joined: Mar 2006
Posts: 12,111
Georgia, USA
OK, it seems to me that the focus of this entire thread has been the wait time involved in buying a piano online from PSS. If you can “take a cold tater and wait” (Little Jimmy Dickens laugh ), then buying a piano from PSS is ideal and can save you a lot of $.

Terry, you can use this thread to improve your business; if you can speed up the delivery time you will get more customers.

Best regards,

Rickster


Piano enthusiast and amateur musician: "Treat others the way you would like to be treated". Yamaha C7. YouTube Channel
Re: The Piano Superstore #234031
03/22/08 09:39 AM
03/22/08 09:39 AM
Joined: Sep 2006
Posts: 1,555
B
Bob Newbie Offline
1000 Post Club Member
Bob Newbie  Offline
1000 Post Club Member
B

Joined: Sep 2006
Posts: 1,555
Innominato: have you checked Amazon(USA) lately
I don't know what a Rawlings piano is but its a 6'1 for $11,495.00..of course I don't know what guaratees Amazon connection provides..but there it is..in B&W.. laugh

Re: The Piano Superstore #234032
03/22/08 09:47 AM
03/22/08 09:47 AM
Joined: Nov 2004
Posts: 893
P
PSS Offline
500 Post Club Member
PSS  Offline
500 Post Club Member
P

Joined: Nov 2004
Posts: 893
Quote
Originally posted by mikhailoh:
Terry, I am glad this worked out for you and Enzo, and it seems to me you did the right things.

I did pose one question that has gone unanswered yet.
Yes I know Michael and I will be glad to respond, but before that you asserted that my claim about a BBB report was untrue. I then asked you how confident you were with this assertion. I am willing to put up a free upright piano to be donated to PW in which you replied with a dismissing comment about trusting me. I am not asking you to trust me. The file report with the BBB that is given to both parties within a claim will verify whether the story is true or not.

Therefore I believe I still have an unanswered question on the table. It's easy to speculate, malign, and cast aspersions on someone when it doesn't cost you anything. Now the honorable thing to do would be either to back away from the statement if you are not that confident in it, or back it up. What would you say if a mob chased you around a public forum asking you what color of shirt you ware when you beat your wife? :rolleyes:

Re: The Piano Superstore #234033
03/22/08 10:00 AM
03/22/08 10:00 AM
Joined: Mar 2005
Posts: 659
Northeast
K
Kenny Blankenship Offline
500 Post Club Member
Kenny Blankenship  Offline
500 Post Club Member
K

Joined: Mar 2005
Posts: 659
Northeast
Can someone sum up these 8+ pages for me in 25 words or less?


Kenny Blankenship
Selling anything anyone will buy as the "Walmartizisation of the industry continues. (Still making a fair living and still having clients like me)
Re: The Piano Superstore #234034
03/22/08 10:17 AM
03/22/08 10:17 AM
Joined: Dec 2005
Posts: 4,126
Texas
TX-Dennis Offline
4000 Post Club Member
TX-Dennis  Offline
4000 Post Club Member

Joined: Dec 2005
Posts: 4,126
Texas
Okay,

Terry's customers will save money, but they may have to wait awhile for their pianos.

There you have it, and only 15 words. I must be a literary icon or sumpthin'. wink


Dennis
[Linked Image]
flickr

Re: The Piano Superstore #234035
03/22/08 10:41 AM
03/22/08 10:41 AM
Joined: Sep 2006
Posts: 144
USA
ASOP Offline
Full Member
ASOP  Offline
Full Member

Joined: Sep 2006
Posts: 144
USA
Mr Wilson

Demonstrate your turning over a new leaf by taking down these two sites:

www.thepianoguide.com
making fun of dealers

www.pianosuperstore.us/piano_brands_store.html
reference to "cheap" pianos

Re: The Piano Superstore #234036
03/22/08 10:51 AM
03/22/08 10:51 AM
Joined: Jun 2007
Posts: 169
Las Vegas
Vince in Vegas Offline
Full Member
Vince in Vegas  Offline
Full Member

Joined: Jun 2007
Posts: 169
Las Vegas
"Terry's customers will save money, but they may have to wait awhile for their pianos." Summed up well smile

Re: The Piano Superstore #234037
03/22/08 11:19 AM
03/22/08 11:19 AM
Joined: Jan 2007
Posts: 7,439
torrance, CA
turandot Offline
7000 Post Club Member
turandot  Offline
7000 Post Club Member

Joined: Jan 2007
Posts: 7,439
torrance, CA
Quote
Can someone sum up these 8+ pages for me in 25 words or less?
Terry's fans put on powdered wigs and red waistcoats. When they attack, they fire their muskets into their feet. Terry surveys the battlefield and gloats.

That's exactly 25.


Will Johnny Come Marching Home?
The fate of the modern wartime soldier
Re: The Piano Superstore #234038
03/22/08 11:53 AM
03/22/08 11:53 AM
Joined: Aug 2007
Posts: 210
westcoast
H
Hoaglie Offline
Full Member
Hoaglie  Offline
Full Member
H

Joined: Aug 2007
Posts: 210
westcoast
Mr. Terry Wilson--

I am appalled by your your so-called PianoGuide and its unfavorable depiction of one of your biggest fans chomping a cigar and clutching a wad of bills. It is nefarious and reprehensible and constitutes a gross misjustice.

For the sake of fairness and balance please show him shining his many, many, many BBB trophies and Rotarian plaques.


Hoaglie

Re: The Piano Superstore #234039
03/22/08 12:20 PM
03/22/08 12:20 PM
Joined: Jul 2004
Posts: 4,288
Cincinnati
mikhailoh Offline
4000 Post Club Member
mikhailoh  Offline
4000 Post Club Member

Joined: Jul 2004
Posts: 4,288
Cincinnati
Quote
Originally posted by PianoSuperstore.us:
Quote
Originally posted by mikhailoh:
[b] Terry, I am glad this worked out for you and Enzo, and it seems to me you did the right things.

I did pose one question that has gone unanswered yet.
Yes I know Michael and I will be glad to respond, but before that you asserted that my claim about a BBB report was untrue. I then asked you how confident you were with this assertion. I am willing to put up a free upright piano to be donated to PW in which you replied with a dismissing comment about trusting me. I am not asking you to trust me. The file report with the BBB that is given to both parties within a claim will verify whether the story is true or not.

Therefore I believe I still have an unanswered question on the table. It's easy to speculate, malign, and cast aspersions on someone when it doesn't cost you anything. Now the honorable thing to do would be either to back away from the statement if you are not that confident in it, or back it up. What would you say if a mob chased you around a public forum asking you what color of shirt you ware when you beat your wife? :rolleyes: [/b]
I stated that I find it hard to believe, that it had many facets that cause me to doubt it then and now. I did not state that it was untrue, only that I doubted it.

As far as your bluster in challenging me on a bet, you know as well as I that is a schoolyard bully's tactic and will not profit you. You can call a tune if you wish, but don't expect me to dance to it.

But the fact of the matter is I am not making public claims about my business that seem contradictory. I thought I might give you the opportunity to address it. If you choose not to answer them, that is your privelege and I will draw my own conclusions.


Michael

====

He is so solemn, detached and uninvolved he makes Mr. Spock look like Hunter S. Thompson at closing time.'
Re: The Piano Superstore #234040
03/22/08 12:45 PM
03/22/08 12:45 PM
Joined: Aug 2007
Posts: 1,930
R
Rank Piano Amateur Offline
1000 Post Club Member
Rank Piano Amateur  Offline
1000 Post Club Member
R

Joined: Aug 2007
Posts: 1,930
I am flabbergasted. I followed the links in ASOP's post above, and am completely floored. The second link, to a site in pianosuperstore.com, says that PSS "offers" a long list of brands, including Steinway and Schimmel, but that the "absolute best piano we carry is the Ellenburg piano." There are a couple of ways in which this statement could be true.

1. Terry Wilson believes that Ellenburg pianos are better than Steinways. It is possible that he really believes this (although the assertion sounds like one of fact and not opinion in his writeup). I am not a Steinway fan, but they are capable of being great pianos, and I find this belief remarkable. On the other hand, "best piano" might mean "best piano for the money;" if so, perhaps a need for greater clarity might be indicated.

2. Terry Wilson says that he "offers" Steinways, but he "carries" Ellenburgs. This could mean that he can get Steinways (maybe), but that he has plenty of Ellenburgs on hand. I find this the more likely explanation, but also the more disingenuous one. He makes it sound as though he is an authorized Steinway dealer.

Anyway, just as a matter of credibility, this seems analogous to the dealer who bashed any brands other than the ones that he or she carries. When I was piano shopping, I ran into one dealer in particular who did this, and I did not return to that store.

I do not intend to start a new session of bashing here, although I have to admit to curiosity about the questions to PSS that remain unanswered, but I had not read the material cited above before. And as I said, I was flabbergasted.

If the 8 pages of the this thread, however long and tortuous, cause customers to be more careful about the explicit provisions in contracts of sale relating to pianos, or indeed anything else, it will be worth it. Much of the content above had nothing to do with PSS specifically, and everything to do with encouraging consumers to think ahead. And let's face it--wandering from the original topic is not exactly unprecedented in this forum (or any other).

Re: The Piano Superstore #234041
03/22/08 12:55 PM
03/22/08 12:55 PM
Joined: Aug 2005
Posts: 18,314
Lexington, Kentucky
Monica K. Offline

Platinum Supporter until Dec 31 2012
Monica K.  Offline

Platinum Supporter until Dec 31 2012


Joined: Aug 2005
Posts: 18,314
Lexington, Kentucky
Quote
Originally posted by TX-Dennis:
Terry's customers will save money, but they may have to wait awhile for their pianos.
That's a more benign summary than I would have offered. How about:

PSS customers pay in full, in advance, for a piano with no upper limit for a delivery date, and Terry's "100% satisfaction guarantee" is laughable.

That's 25 words exactly. wink

Re: The Piano Superstore #234042
03/22/08 12:57 PM
03/22/08 12:57 PM
Joined: Jul 2004
Posts: 4,288
Cincinnati
mikhailoh Offline
4000 Post Club Member
mikhailoh  Offline
4000 Post Club Member

Joined: Jul 2004
Posts: 4,288
Cincinnati
I am button challenged today. Sorry. No more scotch for breakfast.


Michael

====

He is so solemn, detached and uninvolved he makes Mr. Spock look like Hunter S. Thompson at closing time.'
Re: The Piano Superstore #234043
03/22/08 12:58 PM
03/22/08 12:58 PM
Joined: Nov 2006
Posts: 1,323
J. Mark Offline
1000 Post Club Member
J. Mark  Offline
1000 Post Club Member

Joined: Nov 2006
Posts: 1,323
Quote
Originally posted by ASOP:
Mr Wilson

Demonstrate your turning over a new leaf by taking down these two sites:

www.thepianoguide.com
making fun of dealers

www.pianosuperstore.us/piano_brands_store.html
reference to "cheap" pianos
I don't know anything about those sites (and don't really care). But I would like to say this:

No one who hides behind a cloak of anonymity, and refuses to disclose his name, profession or even what part of the USA he is in, has any business demanding that anyone else "demonstrate" anything.

Re: The Piano Superstore #234044
03/22/08 01:08 PM
03/22/08 01:08 PM
Joined: Jan 2008
Posts: 99
Texas
PhysicsTeacher Offline
Full Member
PhysicsTeacher  Offline
Full Member

Joined: Jan 2008
Posts: 99
Texas
Geez, I am flabbergasted as well. Flabbergasted with these continual attacks on PSS. My gosh folks, take a break unless you have some facts to share. It is quite obvious that a lot of people see PSS as a threat to their way of life. This is a good thing for consumers.

This sounds like a political commercial, you know, what is the meaning of the word "is," and what is the meaning of this word and the meaning of that word. I say we either need to put forth some new facts or back off. I also think Terry had every right to challenge Michael. Michael all but called him a liar. Yes Michael, I know you didn't say the word liar but when an example was given and you outright say, "I find that hard to believe," then you are in effect calling the guy a liar. I am not sure what bone you have to pick with Terry but gee wiz take it offline.

IMO Terry has more than explained and defended his policies and practices. If he wants to maintain them as they are fine, if he wants to change them fine. But we are bordering on libel here folks so we need to be careful. It is OK to state facts as you know them but to insinuate or make outright false claims is illegal. And remember, public forums are also public records acceptable in court. If I were Terry I would be bordering on calling my lawyer and sending out a few cease and desist letters. This is getting ridiculous. The OP is getting a refund which is more than generous. I encourage the moderators to close this thread.

On the other hand, if we are opening up this thread to analyze and attack business practices, then I feel it is only fair we do so for brick and mortar stores as well. I'll tell you, I have shopped in several of them and I have seen plenty of practices worth discussing - like the "buy it today and I'll give you a 100% trade-in" policy. I'll be happy to become a secret shopper and do some research and report back with names and details if we want to take it there.

Moderators, please close this thread.


Casio PX-320, Fabers' Adult Piano Adventures 1
"If you drive faster than I do, you are a maniac. If you drive slower than I do, you are are an idiot."
Re: The Piano Superstore #234045
03/22/08 01:17 PM
03/22/08 01:17 PM
Joined: Jul 2004
Posts: 4,288
Cincinnati
mikhailoh Offline
4000 Post Club Member
mikhailoh  Offline
4000 Post Club Member

Joined: Jul 2004
Posts: 4,288
Cincinnati
Quote
Originally posted by PhysicsTeacher:
Geez, I am flabbergasted as well. Flabbergasted with these continual attacks on PSS. My gosh folks, take a break unless you have some facts to share. It is quite obvious that a lot of people see PSS as a threat to their way of life. This is a good thing for consumers.

This sounds like a political commercial, you know, what is the meaning of the word "is," and what is the meaning of this word and the meaning of that word. I say we either need to put forth some new facts or back off. I also think Terry had every right to challenge Michael. Michael all but called him a liar. Yes Michael, I know you didn't say the word liar but when an example was given and you outright say, "I find that hard to believe," then you are in effect calling the guy a liar. I am not sure what bone you have to pick with Terry but gee wiz take it offline.

IMO Terry has more than explained and defended his policies and practices. If he wants to maintain them as they are fine, if he wants to change them fine. But we are bordering on libel here folks so we need to be careful. It is OK to state facts as you know them but to insinuate or make outright false claims is illegal. And remember, public forums are also public records acceptable in court. If I were Terry I would be bordering on calling my lawyer and sending out a few cease and desist letters. This is getting ridiculous. The OP is getting a refund which is more than generous. I encourage the moderators to close this thread.

On the other hand, if we are opening up this thread to analyze and attack business practices, then I feel it is only fair we do so for brick and mortar stores as well. I'll tell you, I have shopped in several of them and I have seen plenty of practices worth discussing - like the "buy it today and I'll give you a 100% trade-in" policy. I'll be happy to become a secret shopper and do some research and report back with names and details if we want to take it there.

Moderators, please close this thread.
You may know physics, but you're not much of a history buff. laugh


Michael

====

He is so solemn, detached and uninvolved he makes Mr. Spock look like Hunter S. Thompson at closing time.'
Re: The Piano Superstore #234046
03/22/08 01:18 PM
03/22/08 01:18 PM
Joined: Sep 2006
Posts: 1,555
B
Bob Newbie Offline
1000 Post Club Member
Bob Newbie  Offline
1000 Post Club Member
B

Joined: Sep 2006
Posts: 1,555
I'll take a 7ft Ellenburg any day..over a Steinway
and pocket the rest. laugh

Page 10 of 14 1 2 8 9 10 11 12 13 14

Moderated by  Ken Knapp, Piano World 

(ad)
Pianoteq
PianoTeq Bechstein
(ad)
Sweetwater - Keyboards
Sweetwater
ad
Jazz Piano Online
Jazz Piano Lessons Online

New Topics - Multiple Forums
Fazioli Changes Over the Years
by Sleepingtiger. 01/22/19 11:07 AM
p515/clp685 vs cp88
by Jitin. 01/22/19 10:16 AM
Twinkle or Moonlight?
by MrsD. 01/22/19 04:16 AM
My LTCL Repetiore
by Jaguarinoff. 01/22/19 03:31 AM
Hailun & Room Size
by Katie-eights. 01/21/19 09:52 PM
Forum Statistics
Forums40
Topics189,725
Posts2,784,650
Members92,193
Most Online15,252
Mar 21st, 2010
(ad)
Accu-Tuner
Sanderson Accu-Tuner
Please Support Our Advertisers
Dampp Chaser Piano Life Saver

Sweetwater

PianoTeq Petrof
Piano Buyer Spring 2018
Visit our online store for gifts for music lovers


 
Help keep the forums up and running with a donation, any amount is appreciated!
Or by becoming a Subscribing member! Thank-you.
Donate   Subscribe
 
Our Piano Related Classified Ads
| Dealers | Tuners | Lessons | Movers | Restorations | Pianos For Sale | Sell Your Piano |

Advertise on Piano World
| Subscribe | Piano World | PianoSupplies.com | Advertise on Piano World |
| |Contact | Privacy | Legal | About Us | Site Map | Free Newsletter |


copyright 1997 - 2018 Piano World ® all rights reserved
No part of this site may be reproduced without prior written permission
Powered by UBB.threads™ PHP Forum Software 7.6.2