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Big thanks to Roland!!! Coating issue RD700NX #2236930
02/24/14 06:24 PM
02/24/14 06:24 PM
Joined: Sep 2013
Posts: 66
A
Alegretto Offline OP
Full Member
Alegretto  Offline OP
Full Member
A

Joined: Sep 2013
Posts: 66
Hi guys,

I've bougt a used RD700NX few mounts ago wich has the coating issue on white key.

I sent them an email to explain the situation. They ask me no question, exept my adress and send be a replacement keys! Freely! They even asked for the store bill!

Great thanks to Roland... I am a life consumer now! smile Just waiting for the RD800(nx 3rd version lol)


Roland RD-700NX, HS8 studio monitor, AKG701 headphone
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Re: Big thanks to Roland!!! Coating issue RD700NX [Re: Alegretto] #2237223
02/25/14 05:18 AM
02/25/14 05:18 AM
Joined: Mar 2010
Posts: 328
Italy
Qbert Offline
Full Member
Qbert  Offline
Full Member

Joined: Mar 2010
Posts: 328
Italy
It's incredible that no solution has been found yet!


GEM Promega 3 (sold) - Yamaha CLP 170 (sold) - Acuna88 (sold) - Kawai VPC1 + BK7m
Re: Big thanks to Roland!!! Coating issue RD700NX [Re: Alegretto] #2237339
02/25/14 12:17 PM
02/25/14 12:17 PM
Joined: Sep 2013
Posts: 66
A
Alegretto Offline OP
Full Member
Alegretto  Offline OP
Full Member
A

Joined: Sep 2013
Posts: 66
Sorry... I think I wasn't clear enough with my poor english frown

They sent me all the key for free... about 60 white keys for free.

They told me it was just 1 generation of keys who has this issues. The one they sent il suppose to be fixed.



Roland RD-700NX, HS8 studio monitor, AKG701 headphone
Re: Big thanks to Roland!!! Coating issue RD700NX [Re: Alegretto] #2237511
02/25/14 04:51 PM
02/25/14 04:51 PM
Joined: Nov 2011
Posts: 40
Athens, Greece
V
verbo Offline
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verbo  Offline
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V

Joined: Nov 2011
Posts: 40
Athens, Greece
@Alegretto
Did you contact Roland, USA?



George

Current equipment: Korg pa4X | Roland RD700NX | KRK RP6-G2 | Midas MR18
Re: Big thanks to Roland!!! Coating issue RD700NX [Re: Alegretto] #2237895
02/26/14 11:52 AM
02/26/14 11:52 AM
Joined: Sep 2013
Posts: 66
A
Alegretto Offline OP
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Alegretto  Offline OP
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A

Joined: Sep 2013
Posts: 66
@verbo Roland Canada


Roland RD-700NX, HS8 studio monitor, AKG701 headphone

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