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#1803697 - 12/10/11 10:20 AM Re: Roland "Ivory Feel" key top wear - still an issue? [Re: bennevis]  
Joined: Jun 2011
Posts: 284
Kona_V-Piano Offline
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Kona_V-Piano  Offline
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Joined: Jun 2011
Posts: 284
Originally Posted by bennevis
My V-Piano was the first generation model and it developed roughness on its white keys after some months, but never bothered me (I've played lots of old acoustic pianos with ivory keys that are far, far worse - but the roughness helped my fingers to stay on the keys in the heat of performance grin), but when Roland took it away to install the Evolution upgrades, I mentioned the wear issue, and they replaced the keytops with what looks like identical 'Ivory-feel' material but which doesn't seem to wear at all, though I've been playing lots of harder stuff since then.


I have to say, my V-piano is a newer version shipped July 5, 2011 to Musicians Friend when I bought it and it has no issues with the keytops and I play pretty hard. I do try and wash my hands with regular soap before I play and I do keep my nails cut short..lol.. I don't have any Volcano's nearby so pumice isn't readily available lol. I do believe Roland has been able to find a supplier for the Ivory Keytops that don't wear as quickly as the originals.

So if the shipping date from Roland is after July 5, 2011, you can at least be assured that you have an updated ivory keytop that shouldn't wear as fast as the older ones. However Roland will still replace them if they do later on with another ivory set or plastic keys since this is a legitimate problem.

Last edited by Kona_V-Piano; 12/10/11 10:25 AM.

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#2035444 - 02/18/13 07:08 PM Re: Roland "Ivory Feel" key top wear - still an issue? [Re: pv88]  
Joined: Feb 2013
Posts: 1
benatural Offline
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benatural  Offline
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Posts: 1
Hello! New user here. Not much of a pianist, but I use one regularly.

I've been in the market for a good stage piano for a while and have been strongly considering the RD700NX. I like the feel of the keybed and it has the right kind of features for my needs.

I finally had an opportunity to play one at GC and was able to compare it to similar keyboards in this range. I noticed the keys of the floor model were dirty, scratched, and had small "hairline" fractures everywhere. They also had a V-Piano (which apparenly has the same keybed) and I noticed the same thing, which prompted me to look into it a bit more. Glad I did because lo and behold, complaints of key wear seems to be fairly common with RD700G/NX keyboards.

So I just wanted to resurect this thread to see if any pianoworld.com RD700NX users are still experiencing this issue? Some posts that say the issue still exists, while other say that Roland has addressed it... Also, if the issue does still exists, is it more of a cosmetic thing? Or does it affect functionality too?

Any advice you guys can offer would be greatly appreciated! This is the one thing that's keeping me from taking the plunge and purchasing this keyboard. Everything about it seems to fit my needs, but I just know I would be pretty disappointed if the thing slowly disintegrated beneath my fingertips over the years...

Thanks in advance for your time!

#2037502 - 02/22/13 12:43 PM Re: Roland "Ivory Feel" key top wear - still an issue? [Re: pv88]  
Joined: Jul 2007
Posts: 337
ZeroZero Offline
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ZeroZero  Offline
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Joined: Jul 2007
Posts: 337
UK
I have been playing my rd700nx at least four hours a day (often triple this) for a few years now, and nothing.

Seriously therev is nothing to worry about

#2037715 - 02/22/13 08:43 PM Re: Roland "Ivory Feel" key top wear - still an issue? [Re: ZeroZero]  
Joined: Dec 2011
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Amaruk Offline
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Amaruk  Offline
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Joined: Dec 2011
Posts: 824
New England, USA
Originally Posted by ZeroZero


Seriously there is nothing to worry about

+1

No wear on my RD700NX or LX-15 either.


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#2038262 - 02/24/13 02:31 AM Re: Roland "Ivory Feel" key top wear - still an issue? [Re: pv88]  
Joined: Dec 2004
Posts: 484
Pete the bean Offline
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Pete the bean  Offline
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Posts: 484
Canada
I would not say there is nothing to worry about. I had my RD 700 NX keyboard replaced in October under warranty. I wash my hands regularly. 4 months later there are again signs of wear. I have never had this problem with any other keyboard since 1974. Roland has not resolved this issue as far as I am concerned.

#2040001 - 02/27/13 07:15 AM Re: Roland "Ivory Feel" key top wear - still an issue? [Re: benatural]  
Joined: Apr 2011
Posts: 53
Per Baekgaard Offline
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Per Baekgaard  Offline
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Joined: Apr 2011
Posts: 53
Danmark
I bought mine somewhere in 2011, IIRC.

It had issues and developed scratches, so I got the keybed replaced. Roland here are really offering top notch service; I drove in and got it fixed while they were serving me coffee and biscuits and let me loose in their demo room :-)

I was able to chose to have it replaced with a version having different keytops. They are not as open as the original ones.

They have not shown similar signs of wear during the last year or so; they just look like slightly more shiny due to finger oil.

The surface does indeed feel slightly different (I was told so before Roland did the swap), but it plays equally well ;-)


-- Per.


Hornung & Møller Acoustic Grand
Roland RD-700NX, Nord Electro 3, Yamaha P150, Roland JV-80
#2040044 - 02/27/13 08:58 AM Re: Roland "Ivory Feel" key top wear - still an issue? [Re: Pete the bean]  
Joined: Oct 2010
Posts: 9,770
bennevis Online content
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bennevis  Online Content
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Posts: 9,770
Originally Posted by Pete the bean
I would not say there is nothing to worry about. I had my RD 700 NX keyboard replaced in October under warranty. I wash my hands regularly. 4 months later there are again signs of wear. I have never had this problem with any other keyboard since 1974. Roland has not resolved this issue as far as I am concerned.


You should get them replaced with keys that don't have the 'non-slip' coating, which is what abrades off (depending on how you play, how much your fingernails protrude beyond the pulps etc). The original 'ivory-feel' off-white coating feels nice, but frankly the replacement Roland gave me feels just as good, though it looks whiter and, I suppose, less ivory-like.

But we want to save our elephants, don't we? wink


"I don't play accurately - anyone can play accurately - but I play with wonderful expression. As far as the piano is concerned, sentiment is my forte. I keep science for Life."
#2047395 - 03/12/13 11:57 PM Re: Roland "Ivory Feel" key top wear - still an issue? [Re: pv88]  
Joined: Dec 2004
Posts: 484
Pete the bean Offline
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Pete the bean  Offline
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Posts: 484
Canada
So I brought the RD 700 back and Roland will be replacing the keyboard a second time on warranty. I was told by the tech that the keyboard was replaced the first time by a new upgraded plastic. I am one of the unfortunate few that this new plastic reacts to. No one mentioned that I need to do a better job of clipping my fingernails.
I am getting second replacement keyboard on warranty and I am thinking I need to sell the Rd before I melt the next keyboard.

#2060110 - 04/05/13 10:54 PM Re: Roland "Ivory Feel" key top wear - still an issue? [Re: pv88]  
Joined: Dec 2004
Posts: 484
Pete the bean Offline
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Pete the bean  Offline
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Joined: Dec 2004
Posts: 484
Canada
I have ordered a Yamaha Cp1 and will be trading in the Roland RD700. The Cp1 should be in next week.






#2060197 - 04/06/13 04:38 AM Re: Roland "Ivory Feel" key top wear - still an issue? [Re: Pete the bean]  
Joined: Mar 2012
Posts: 189
CarloPiano Offline
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CarloPiano  Offline
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Joined: Mar 2012
Posts: 189
My HP 305 keyboard got wear only 4-5 months since I purchased it. As it was still on warranty I asked for a replacement (I waited some months before calling the tech support staff, only God knows why...). In less than one day I had my piano back with a brand new keyboard. I think this was almost 4 months ago and today there isn't any sign of wear so I guess Roland solved the problem completely. As Bennevis noted, the surface looks to be a little different, it looks brighter and without the non slip coating. Other than that, it feels very good too.

#2060213 - 04/06/13 05:39 AM Re: Roland "Ivory Feel" key top wear - still an issue? [Re: Pete the bean]  
Joined: Dec 2009
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EssBrace Offline
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EssBrace  Offline
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Joined: Dec 2009
Posts: 3,316
Suffolk, United Kingdom
Originally Posted by Pete the bean
I have ordered a Yamaha Cp1 and will be trading in the Roland RD700. The Cp1 should be in next week.


Please let us know what you think of the CP1...

#2069314 - 04/23/13 11:11 AM Re: Roland "Ivory Feel" key top wear - still an issue? [Re: EssBrace]  
Joined: Dec 2004
Posts: 484
Pete the bean Offline
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Pete the bean  Offline
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Joined: Dec 2004
Posts: 484
Canada
Originally Posted by EssBrace
Originally Posted by Pete the bean
I have ordered a Yamaha Cp1 and will be trading in the Roland RD700. The Cp1 should be in next week.


Please let us know what you think of the CP1...

I don't want to throw the thread off topic so I will send you a PM

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