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#1976755 - 10/21/12 02:12 PM FP-7F Sustain Sticking  
Joined: Dec 2010
Posts: 95
bbent Offline
Full Member
bbent  Offline
Full Member

Joined: Dec 2010
Posts: 95
CA, USA
We've had this problem occur twice. The effect is the same as holding the Sustain pedal down continuously. The only thing we've found to fix the problem is to recycle power (actuating the pedal several times or even sending a MIDI Ctr 64 = 0 have no effect).

I'm wondering if any other FP-7F owners have experienced the same problem?

Our Labor warranty has run out (Parts warranty still in force), so I'm not planning on getting it fixed unless the problem worsens considerably.

Thanks,


Regards,
Bob

NY Steinway A 1907, FP-7F wi RPU-3
HW: GA-X58A-UD3R, i7-930, 6GB & 2ea WD2002FAEX, 1ea WD1001FALS1TB, UA1000, Yamaha 2.1 HSM80M/HS10W, DPA SMK4061, Mackie LM3204
SW: Win7 Pro x64, Sonar PE 8.5.3, NI Komplete 8 Ult, Ivory Grand Pianos II
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#1976758 - 10/21/12 02:29 PM Re: FP-7F Sustain Sticking [Re: bbent]  
Joined: Jun 2011
Posts: 263
RafaPolit Offline
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RafaPolit  Offline
Full Member

Joined: Jun 2011
Posts: 263
Quito, Ecuador
It has never happened to me on the FP-7F, but I have had weird pedal issues on other DPs where the sustain pedal got reversed at mid play or, as you say, stuck forever. For me it has been faulty pedals which, at some point stop sending signals.

Have you tried with a different damper? By the way, which model are you using?

Hope you get the issue solved soon,
Rafa.


Roland FP-7F
#1976764 - 10/21/12 03:02 PM Re: FP-7F Sustain Sticking [Re: bbent]  
Joined: Mar 2007
Posts: 3,223
voxpops Offline
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voxpops  Offline
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Joined: Mar 2007
Posts: 3,223
Wales
One thing you might try, if you're using the RPU-3, is to plug one of the other (soft or sostenuto) pedals into the damper socket and see what occurs.

I use two Roland DP-10 pedals with my FP-7F, and have not experienced any issues at all.


"you don't need to have been a rabbit in order to become a veterinarian"

mabraman, 2015
#1976817 - 10/21/12 05:42 PM Re: FP-7F Sustain Sticking [Re: bbent]  
Joined: Sep 2007
Posts: 13,074
Kawai James Offline
Yikes! 10000 Post Club Member
Kawai James  Offline
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Joined: Sep 2007
Posts: 13,074
Hamamatsu, Japan
If the problem has only started happening recently, I would contact the dealer to ask their assistance.

Kind regards,
James
x


Employed by Kawai Japan, however the opinions I express are my own.
Nord Electro 3 fan & occasional rare groove player.
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#1976822 - 10/21/12 05:50 PM Re: FP-7F Sustain Sticking [Re: RafaPolit]  
Joined: Dec 2010
Posts: 95
bbent Offline
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bbent  Offline
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Joined: Dec 2010
Posts: 95
CA, USA
Originally Posted by RafaPolit
It has never happened to me on the FP-7F, but I have had weird pedal issues on other DPs where the sustain pedal got reversed at mid play or, as you say, stuck forever. For me it has been faulty pedals which, at some point stop sending signals.

Have you tried with a different damper? By the way, which model are you using?

Hope you get the issue solved soon,
Rafa.


I haven't tried a different pedal, since it has only happened twice. I use the RPU3 pedals. If it happens again, I will definitely try a different pedal.

Thanks


Regards,
Bob

NY Steinway A 1907, FP-7F wi RPU-3
HW: GA-X58A-UD3R, i7-930, 6GB & 2ea WD2002FAEX, 1ea WD1001FALS1TB, UA1000, Yamaha 2.1 HSM80M/HS10W, DPA SMK4061, Mackie LM3204
SW: Win7 Pro x64, Sonar PE 8.5.3, NI Komplete 8 Ult, Ivory Grand Pianos II
#1976826 - 10/21/12 05:54 PM Re: FP-7F Sustain Sticking [Re: voxpops]  
Joined: Dec 2010
Posts: 95
bbent Offline
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bbent  Offline
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Joined: Dec 2010
Posts: 95
CA, USA
Originally Posted by voxpops
One thing you might try, if you're using the RPU-3, is to plug one of the other (soft or sostenuto) pedals into the damper socket and see what occurs.

I use two Roland DP-10 pedals with my FP-7F, and have not experienced any issues at all.


voxpops,

I may try that if/when it happens again. The RPU3 Sustain pedal is continuous. I don't know if that has anything to do with the problem.

Thanks.


Regards,
Bob

NY Steinway A 1907, FP-7F wi RPU-3
HW: GA-X58A-UD3R, i7-930, 6GB & 2ea WD2002FAEX, 1ea WD1001FALS1TB, UA1000, Yamaha 2.1 HSM80M/HS10W, DPA SMK4061, Mackie LM3204
SW: Win7 Pro x64, Sonar PE 8.5.3, NI Komplete 8 Ult, Ivory Grand Pianos II
#1976828 - 10/21/12 05:56 PM Re: FP-7F Sustain Sticking [Re: Kawai James]  
Joined: Dec 2010
Posts: 95
bbent Offline
Full Member
bbent  Offline
Full Member

Joined: Dec 2010
Posts: 95
CA, USA
Originally Posted by Kawai James
If the problem has only started happening recently, I would contact the dealer to ask their assistance.

Kind regards,
James
x


KJ,

Since the machine is out of (Labor) warranty and the problem is apparently very intermittent, I suspect asking the dealer for help would be problematic. But thanks anyway.


Regards,
Bob

NY Steinway A 1907, FP-7F wi RPU-3
HW: GA-X58A-UD3R, i7-930, 6GB & 2ea WD2002FAEX, 1ea WD1001FALS1TB, UA1000, Yamaha 2.1 HSM80M/HS10W, DPA SMK4061, Mackie LM3204
SW: Win7 Pro x64, Sonar PE 8.5.3, NI Komplete 8 Ult, Ivory Grand Pianos II
#1976829 - 10/21/12 06:00 PM Re: FP-7F Sustain Sticking [Re: bbent]  
Joined: Sep 2007
Posts: 13,074
Kawai James Offline
Yikes! 10000 Post Club Member
Kawai James  Offline
Yikes! 10000 Post Club Member

Joined: Sep 2007
Posts: 13,074
Hamamatsu, Japan
Well, it might be worth giving them a try anyway.

If you don't ask, you'll never know.

Cheers,
James
x


Employed by Kawai Japan, however the opinions I express are my own.
Nord Electro 3 fan & occasional rare groove player.
#1976916 - 10/21/12 10:34 PM Re: FP-7F Sustain Sticking [Re: bbent]  
Joined: Jun 2011
Posts: 263
RafaPolit Offline
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RafaPolit  Offline
Full Member

Joined: Jun 2011
Posts: 263
Quito, Ecuador
Originally Posted by bbent
...The RPU3 Sustain pedal is continuous. I don't know if that has anything to do with the problem...

All pedals in the RPU3 unit are continuous and 'interchangeable' for you to test (of course, the sustain pedal will now be one other than the one on the right smile ).

The one that came with your FP-7F (the DP-10) is as well, and they are all specifically designed for units such as the FP-7F, so you certainly do not have a compatibility problem.

There could be an issue with the RPU3 unit, and the test of swapping the pedals is actually a good test. Other than that, try to find out when it happens, be able to replicate it (perhaps changing patches while playing, not sure when it happened) so the problem could be pinpointed.

Good luck,
Rafa.

Last edited by RafaPolit; 10/21/12 10:35 PM.

Roland FP-7F
#1976935 - 10/22/12 12:03 AM Re: FP-7F Sustain Sticking [Re: bbent]  
Joined: Sep 2009
Posts: 3,352
PianoWorksATL Offline
3000 Post Club Member
PianoWorksATL  Offline
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Joined: Sep 2009
Posts: 3,352
Atlanta, GA
I'm going to agree with the others that I think the problem suggests is pointing more to a faulty pedal. When wires or solder connections are first going bad, you can get this kind of hard-to-predict failure.

The dealer may not be able to help unless the problem worsens or becomes predictable, but you may get some insight from a Roland service center if you describe the incident in detail.


Sam Bennett
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#1977105 - 10/22/12 01:05 PM Re: FP-7F Sustain Sticking [Re: PianoWorksATL]  
Joined: Dec 2010
Posts: 95
bbent Offline
Full Member
bbent  Offline
Full Member

Joined: Dec 2010
Posts: 95
CA, USA
Thanks to all for the helpful suggestions. If/when the problem recurs, I will have some things to try. I'm also happy to have an indication that the problem I experienced is not a common problem for the FP-7F.


Regards,
Bob

NY Steinway A 1907, FP-7F wi RPU-3
HW: GA-X58A-UD3R, i7-930, 6GB & 2ea WD2002FAEX, 1ea WD1001FALS1TB, UA1000, Yamaha 2.1 HSM80M/HS10W, DPA SMK4061, Mackie LM3204
SW: Win7 Pro x64, Sonar PE 8.5.3, NI Komplete 8 Ult, Ivory Grand Pianos II

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