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Turandot, Go out and look for yourself.


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Is it possible that so much emphasis has been put on the idea that consumers have to bargain prices down that manufacturers are raising prices so that the dealers can give a greater percentage as a discount? I have long believed that this is the practice in many other industries, so why not in the world of pianos? That way, a consumer can feel that he or she got a good deal because the discount was greater. If this has happened in the world of pianos, it is a truly unfortunate byproduct of what I consider to be excessive bargaining; I would view it as an extremity to which manufacturers and dealers have bee pushed.

I heard an ad on the radio the other day that said that in many dealerships (not pianos, I have forgotten what the ad was selling, furniture I think) the discount price was becoming the "regular" price. And I am convinced that car prices increase at least in part for the reasons outlined above.

On the other hand, raw materials and fuel, as well as components of manufacturing like health care for employees, increase in cost at a rate far greater than inflation. And, has been pointed out elsewhere on this Forum, wages in countries where many pianos are manufactured are going up to approach fairer levels. So there are reasons other than marketing necessity that might cause prices to increase.

In any event, there are lots of reasons why the consumer price index (or inflation) is not a reliable gauge for what constitutes an appropriate price increase. I find it inconceivable that any manufacturer willingly prices its products at an arbitrarily high level to insure that it cannot survive the current economic climate.


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Originally Posted by turandot

I notice that the "profesional" category of pianos had a short shelf life.


I noticed that as well, particularly because I'm in the market for a professional
grade instrument, i.e. a Yamaha C3.

How something can be renamed from "professional" to "intermediate" is very strange to me.

I wonder where the new Yamaha CX line will end up when it is added in the future, with the better parts, more hand-built, and more parameters for voicing.

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Originally Posted by Steve Cohen
Tur,

The "Professional Grade" category didn't have a short shelf life. I suggested to Larry that "Intermediate Grade" was a more descriptive name and it didn't carry the baggage of the word "professional". He agreed and the change was made.


Okay Steve. So Intermediate replaces professional. But what about Good. Better, and Best? Is that warranted> on what basis?

Part of the criteria for inclusion inthe Professional class was successful use in professional installations like studios, teaching institutions, and concert venues. Make a case for me about how that applies to most of these 'Best" pianos.

I think you know what I'm getting at. Most of these "Best" pianos are not widely found in store inventories. and it's not because they're selling quickly. Many, such as the Steinberg AC and the Seiler ES, have no track records at all either under their current names or earlier incarnations. Who supplied the data? Who did the hands-on testing? What's the basis of judgment for being "Best" of grade?? And please don't tell me it was verified by the manufacturers or culled from a quick look at some show ponies at NAMM.




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Originally Posted by turandot
Okay Steve. So Intermediate replaces professional. But what about Good. Better, and Best? Is that warranted> on what basis?
The basis is the judgement of Fine and the numerous techs/industry professional he consults.

Originally Posted by turandot
Part of the criteria for inclusion inthe Professional class was successful use in professional installations like studios, teaching institutions, and concert venues. Make a case for me about how that applies to most of these 'Best" pianos.
There no longer is a professional category so your question is meaningless. The relative ranking of the pianos(including Seiler and Steinberg in comparison to Yamaha)in the Piano Buyer has changed only a little and very gradually over the years. The names of the various categories and sub categories don't really matter very much unless you are just trying to be argumentative.

Originally Posted by turandot
I think you know what I'm getting at. Most of these "Best" pianos are not widely found in store inventories. and it's not because they're selling quickly. Many, such as the Steinberg AC and the Seiler ES, have no track records at all either under their current names or earlier incarnations. Who supplied the data? Who did the hands-on testing? What's the basis of judgment for being "Best" of grade??
Ever think that Fine and the many people that help him make the ratings might have just a little bit more experience in every aspect of the piano industry than you? Have you even tuned a single piano for pay or sold a single piano you didn't own or been to a single factory outside the U.S., etc.?



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Quote
The basis is the judgement of Fine and the numerous techs/industry professional he consults.


If this is true then the "techs and industry professionals" failed to point out that there are often considerable differences in quality between the different models by very same manufacturer.

This is nowhere more true than among the so-called "Consumer Grade" of pianos.

And NOT only having simply to do with country of origin...

Not making this crucial differentiation, something every unbiased professional I know is only too aware of,is leaving out one very important part of the equation.

Simply rating things by "brand" deprives shoppers the opportunity to check out and select a particular model that's perhaps cutting edge and sticking out from the crowd.

Which is exactly what shoppers in today's highly varied market are after.

Norbert

Last edited by Norbert; 09/10/12 08:28 PM.


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Originally Posted by Norbert
Quote
The basis is the judgement of Fine and the numerous techs/industry professional he consults.


If this is true then the "techs and industry professionals" failed to point out that there are often considerable differences in quality between the different models by very same manufacturer.

This is nowhere more true than among the so-called "Consumer Grade" of pianos.

And NOT only having simply to do with country of origin...

Not making this crucial differentiation, something every unbiased professional I know is only too aware of,is leaving out one very important part of the equation.

Simply rating things by "brand" deprives shoppers the opportunity to check out and select a particular model that's perhaps cutting edge and sticking out from the crowd.

Which is exactly what shoppers in today's highly varied market are after.

Norbert
I think the reason Fine doesn't rate the separate models of each piano maker is pretty simple and obvious. It's complicated and controversial enough to try and rate the makes in general.

For some makes he does discuss(and has always discussed)the relative merits of their different models in the section that has write ups on each manufacturer.

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Originally Posted by pianoloverus

Originally Posted by dsch
Also it looks as if Larry Fine is backing away from the concept of SMP.
Did he write something specific about that in the latest issue? If not, I see zero evidence of any backing away from SMP. It's listed on every page of the piano pricing section.


I wrote that because in the past, there was a considerable difference between MSRP and SMP. Now, these two figures are converging for most of the "better" brands. For many brands the two values are identical. It was not always like this. I imagine that Fine received a lot of flak from manufacturers for daring to suggest that a particular discount was standard.

But who pays list price aside from institutions, professional athletes, movie or rock stars, drug dealers, politicians, and greedy developers? I'd like to know.

Ten years (or so) ago Perry Knize bought a Grotrian Cabinet for $27K. Now they are nearly triple that price. What made them worth almost three times as much in such a short time span? That, too, is something I'd like to know.

I do not wish to see the makers of the finest pianos go extinct but I honestly know of 0 people in my circle of acquaintances who could ever hope to buy one.

I guess my only hope at this point is to get a somewhat used nice instrument from a desperate seller. This is taking advantage of a different kind of desperation compared to the $1.50/hr Chinese or Indonesian labor that many of the Euro makers are now enjoying.

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Originally Posted by dsch
Originally Posted by pianoloverus

Originally Posted by dsch
Also it looks as if Larry Fine is backing away from the concept of SMP.
Did he write something specific about that in the latest issue? If not, I see zero evidence of any backing away from SMP. It's listed on every page of the piano pricing section.


I wrote that because in the past, there was a considerable difference between MSRP and SMP. Now, these two figures are converging for most of the "better" brands. For many brands the two values are identical. It was not always like this. I imagine that Fine received a lot of flak from manufacturers for daring to suggest that a particular discount was standard.

But who pays list price aside from institutions, professional athletes, movie or rock stars, drug dealers, politicians, and greedy developers? I'd like to know.
Actually, my strong impression(not a scientific comparison)is that the opposite of what you say is true, i.e. the tendency has been for a greater increase between the MSRP and SMP for the best pianos.

Form the very beginning of the Supplements to the Piano Book(more than 10 and maybe as much as 20 years ago), Fine gave SMPs, although I think the actual term "SMP" may have only appeared when the Piano Buyer was introduced. And I believe from the beginning he also suggested typically available discounts from the SMP. All this is nothing new for manufacturers so I see nothing to indicate that manufacturers would have recently become upset about the SMPs and suggested discounts.

You mention that institutions pay full price, but the opposite is true. Institutions(as in music schools)typically receive bigger discounts than individuals because they purchase multiple pianos.

Finally, although the price of Grotrians has increased, I think your figures there are incorrect. The latest SMP for the Cabinet Grand is around 75K. With 30% off that the selling price would be closer to 52K, a little less than twice what Knize paid.

Last edited by pianoloverus; 09/10/12 10:51 PM.
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Larry Fine's SMP is pretty much the same as an industry publication from Ancott that was available only to dealers since the 1980's but was discontinued about 5 years ago. When both price lists were published simultaneously for awhile, they were in agreement.

Dealers relied on the Ancott resource as a level playing field to see what other piano brands 'actually' cost -- and now this same level playing field is offered to consumers who consult Larry's publication.

I think that piano buyers should be grateful to have access to this very accurate pricing information.

I believe that Larry probably does most of his work for the Pianobuyer publication in this area to make sure that consumers are accurately informed.

He has stated that shoppers can disregard the MSRP (bogus) since the SMP is the most 'in the know' figure, and this is where having some standardization really helps in regard to pricing.

Some dealers subscribe to this philosophy while others do not, perhaps not wishing (nor able) to adhere to a normal margin due to very high overhead expenses.

I have always advised customers to take into account not only the piano brand and pricing, but ultimately the percentage of discount you are able to receive for a particular brand in order to achieve the best value, and having a standardized source as a starting point is a tremendous aid.

Larry is doing a great service to consumers in bringing the 'real' retail prices to the public, from which you can still expect to receive a discount, and I believe that it is done with great care and the integrity for which he is known.

I have always supported 'truth in pricing' and applaud Larry for what he has done to help our industry.

Thanks,

Nick


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Originally Posted by pianoloverus
Originally Posted by custard apple
Thanks !
Is the SMP the suggested maximum price for the wholesaler or retailer ?
For the customer. To get the benefit from the SMP you should read the very clearly worded explanation on the pages before the SMPs for particular pianos are listed.


Thanks pianoloverus.
I noticed that there is now no longer a distinction between the MSRP and the SMP for the Bechstein Academy.

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Quote
There is no longer is a professional category so your question is meaningless. The relative ranking of the pianos(including Seiler and Steinberg in comparison to Yamaha)in the Piano Buyer has changed only a little and very gradually over the years. The names of the various categories and sub categories don't really matter very much unless you are just trying to be argumentative.


If I think about a dyed-in-the-wool Finite, I think of a person who is terribly insecure in his own opinions and desperately needs an authority figure to be his guide. You fill the bill. If Fine were to go off topic in a publication and declare the world to be flat, I believe you would trudge through your daily rounds wearing a parachute just in case you unknowingly veered too close to the edge.

When people disagree with a position you clutch to with all your might, you brand them as argumentative. If they pose a question you don't find interesting in your little word, the question is meaningless.

The Steinberg AC series was not in existence until very recently. Same holds true for the Seiler ES series. For you to state that Fine's ratings of these pianos have not varied much over the years in comparison to the Yamaha C highlights the depth of your ignorance.

My question, which you judge to be meaningless, was addressed to Steve Cohen. He has stated that " intermediate" was deemed better than "professional" in that it didn't carry the same baggage. He has stated in the past that the categories Mr. Fine has structured aree not a finished product and are subject to constant re-evaluation. Mr. Fine has stated the same. For you to insist that the former category cannot be part of a question simply because it has been replaced highlights once again the desperation of your insecurity and your utter dependence on whatever the current ratings scheme happens to be. You can't let go until the next set of ratings replace the old with a freshened infallibility.

I personally do not think an intermediate GRADE, especially one divided arbitrarily into GOOD, BETTER, and BEST advances the cause. This is not argumentative. This is simply feedback from one person based on that person's honest opinion. Feedback should be welcome. I believe it is. When Steve goes into what he has called "carnival barker mode" to promote Pianobuyer, he does not write: "Read it, but by all means remain silent". The game is to generate page views for Pianobuyer. Those in the biz will not pay for ads there unless it can be provem that there is a readership base.

I cannot help your helplessness in feeling so personally threatened by any criticism of Pianobuyer. I believe that both Mr. Fine and Steve are willing to consider reasonable criticism in the process of refining their product. Every professional writer that I know values reasonable criticism, and Mr. Fine is certainly a professional writer. I further believe Pianobuyer is an evolutionary process, just as the piano industry itself is an evolutionary process.

Finally, it's my honest opinion that the mixing of commercial revenues from those you evaluate and the issuance of blunt ratings such as good, better, and best cannot be credible without the inclusion of specific data that supports the findings.


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Originally Posted by turandot
"
Quote
There is no longer is a professional category so your question is meaningless. The relative ranking of the pianos(including Seiler and Steinberg in comparison to Yamaha)in the Piano Buyer has changed only a little and very gradually over the years. The names of the various categories and sub categories don't really matter very much unless you are just trying to be argumentative.


If I think about a dyed-in-the-wool Finite, I think of a person who is terribly insecure in his own opinions and desperately needs an authority figure to be his guide. You fill the bill. If Fine were to go off topic in a publication and declare the world to be flat, I believe you would trudge through your daily rounds wearing a parachute just in case you unknowingly veered too close to the edge.

When people disagree with a position you clutch to with all your might, you brand them as argumentative. If they pose a question you don't find interesting in your little word, the question is meaningless.

The Steinberg AC series was not in existence until very recently. Same holds true for the Seiler ES series. For you to state that Fine's ratings of these pianos have not varied much over the years in comparison to the Yamaha C highlights the depth of your ignorance.

My question, which you judge to be meaningless, was addressed to Steve Cohen. He has stated that " intermediate" was deemed better than "professional" in that it didn't carry the same baggage. He has stated in the past that the categories Mr. Fine has structured aree not a finished product and are subject to constant re-evaluation. Mr. Fine has stated the same. For you to insist that the former category cannot be part of a question simply because it has been replaced highlights once again the desperation of your insecurity and your utter dependence on whatever the current ratings scheme happens to be. You can't let go until the next set of ratings replace the old with a freshened infallibility.

I personally do not think an intermediate GRADE, especially one divided arbitrarily into GOOD, BETTER, and BEST advances the cause. This is not argumentative. This is simply feedback from one person based on that person's honest opinion. Feedback should be welcome. I believe it is. When Steve goes into what he has called "carnival barker mode" to promote Pianobuyer, he does not write: "Read it, but by all means remain silent". The game is to generate page views for Pianobuyer. Those in the biz will not pay for ads there unless it can be provem that there is a readership base.

I cannot help your helplessness in feeling so personally threatened by any criticism of Pianobuyer. I believe that both Mr. Fine and Steve are willing to consider reasonable criticism in the process of refining their product. Every professional writer that I know values reasonable criticism, and Mr. Fine is certainly a professional writer. I further believe Pianobuyer is an evolutionary process, just as the piano industry itself is an evolutionary process.

Finally, it's my honest opinion that the mixing of commercial revenues from those you evaluate and the issuance of blunt ratings such as good, better, and best cannot be credible without the inclusion of specific data that supports the findings.


thumb


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Originally Posted by turandot
Quote
There is no longer is a professional category so your question is meaningless. The relative ranking of the pianos(including Seiler and Steinberg in comparison to Yamaha)in the Piano Buyer has changed only a little and very gradually over the years. The names of the various categories and sub categories don't really matter very much unless you are just trying to be argumentative.


If I think about a dyed-in-the-wool Finite, I think of a person who is terribly insecure in his own opinions and desperately needs an authority figure to be his guide. You fill the bill. If Fine were to go off topic in a publication and declare the world to be flat, I believe you would trudge through your daily rounds wearing a parachute just in case you unknowingly veered too close to the edge.
Nothing could be further from the truth.

What I do know is that your expertise, experience, and knowledge is miniscule compared to Fine's and those who he uses to help make the ratings. I also know what kind of person Larry Fine and I think you have a big problem by comparison in that area also. You did not reply to my previous question about whether you had sold even a single piano that was not your own, or tuned a single piano for pay, or been to a single foreign factory, etc.


Originally Posted by turandot
The Steinberg AC series was not in existence until very recently. Same holds true for the Seiler ES series. For you to state that Fine's ratings of these pianos have not varied much over the years in comparison to the Yamaha C highlights the depth of your ignorance.
No.

I was referring to Seiler and Steinberg makes in general so my statement is correct. Fine included an asterisk next to the ratings for the newest Seiler and Steinberg models for the express purpose of indicating his ratings were based on limited experience with these models.

Originally Posted by turandot
My question, which you judge to be meaningless, was addressed to Steve Cohen.
If you think that this means no one else should be allowed to respond then you should PM your questions to Steve.


Originally Posted by turandot
This is simply feedback from one person based on that person's honest opinion. Feedback should be welcome. I believe it is...I cannot help your helplessness in feeling so personally threatened by any criticism of Pianobuyer. I believe that both Mr. Fine and Steve are willing to consider reasonable criticism in the process of refining their product.
The idea that I feel personally threatened by a criticism of the PB is ludicrous. But since I have talked with Larry Fine and know what kind of a person he is, I do feel strongly about what I would call not constructive criticsm but an attack.

I'm sure Larry Fine and Steve Cohen are willing to consider criticism of the PB. In the past I've posted or PM'd comments that were critical of some articles in the book. But I find your comments to be argumentative and mean spirited in tone. More like an attack than constructive criticsm.


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plover,

I don't want to seem mean-spritied, but quite honestly, I have no interest in what you think. To put it bluntly, I don't give a damn. The only justification I could give myself for responding to your post was to correct gross factual errors, and even bearing that in mind, it was a close call. Let's just leave it at that.


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Originally Posted by turandot

Finally, it's my honest opinion that the mixing of commercial revenues from those you evaluate and the issuance of blunt ratings such as good, better, and best cannot be credible without the inclusion of specific data that supports the findings.


Indeed. Compare the company reviews of, say, Yamaha and Kawai, in the last Piano Book supplement with the current company review in Piano Buyer and there is a marked difference in tone.


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Originally Posted by Plowboy
Originally Posted by turandot

Finally, it's my honest opinion that the mixing of commercial revenues from those you evaluate and the issuance of blunt ratings such as good, better, and best cannot be credible without the inclusion of specific data that supports the findings.


Indeed. Compare the company reviews of, say, Yamaha and Kawai, in the last Piano Book supplement with the current company review in Piano Buyer and there is a marked difference in tone.
The last edition of The Piano Book was more than ten years ago. It's perfectly reasonable that the pianos you mentioned could have changed in that time. I know one of the recent Piano Buyer editions mentioned some specific changes to the Yamaha tone, for example.

When the first edition of the the Piano Buyer came out Fine discussed, I believe both on this forum and in that edition, the potential conflict of interest between ratings/reviews and the fact that many makes advertised in the Piano Buyer. I think the bottom line is that those who know Fine personally would rate his integrity at the highest level.

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*Unfounded innuendo removed*

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Originally Posted by Norbert
Subdividing "Intermediate pianos" into 'best-better-good' categories gives evidence of this. It has no basis of reality.

Not unless something has suddenly happened with these pianos that wasn't there before.
A simple comparison between the most recent Fall 2012 Piano Buyer and the Spring 2012 Piano Buyer shows that virtually nothing has changed except the names of some of the categories and the addition of a few recent model pianos.

1. The pianos listed in each of the three sections of Performance grade pianos are identical for Spring 2012 and Fall 2012.

2. The two levels of Professional Grade pianos from the Spring 2012 have become the top two levels("Best" and "Better")of the Intermediate Grade in the Fall 2012(with the additions of Seiler(ES) and Steinberg(AC)).

3. The highest level of Consumer Grade pianos from the Spring 2012 edition has become the lowest or "Good" level of Intermediate Grade pianos in the Fall 2012 edition.

4. The second half of the Consumer Grade Upper Level from Spring 2012 has become the top level of Consumer Grade pianos in the Fall 2012(with the edition of one new piano namely Cunningham).

The bottom line is that in the first 7 levels, however they are named, nothing has changed except the addition of three new pianos previously not included in the Piano Buyer ratings.

Originally Posted by Norbert
First off, there cannot possibly be a number of "industry experts" who all know these different pianos in detail.
That's why the input of many different techs and industry professionals is used in the ranking determination.

Originally Posted by Norbert
The 3 new categories now give the outward appearance that these pianos are now suddenly a few notches above others.
Not really. The relative order of the pianos in the first seven groups is exactly the same as in the previous edition. In fact there has been only a small change in relative rankings over a much longer time frame than the last six months.

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