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#162066 - 09/30/08 03:09 PM Greetings from a new member  
Joined: Sep 2008
Posts: 186
Bob Snyder Offline
Full Member
Bob Snyder  Offline
Full Member

Joined: Sep 2008
Posts: 186
West Coast
Hello everyone -
After reading this forum for a very long time, I have finally taken the plunge - and have now become a member. I know a few of you, and hope to get to know a quite a few more. I look forward to participating as appropriate.

By means of introduction, allow me to make just a couple of comments about myself. First, I have worked for Steinway & Sons for over 25 years. Second, I will not get involved in discussions centered on putting down another manufacturer's product. Third, I'll do my best to address Steinway / Boston / Essex related issues and questions as factually as I can. Finally, I have witnessed a great deal of what appears to be "anti-Steinway" sentiment - so I've put my armour on! Please know that I do not care for cool-aide of any flavor - as some here who know me will confirm.

One more thing - I want to personally thank all of you who took the time to put down so many kind words regarding Henry Z. Steinway. I consider it a wonderful privilege to have known him - and to have been named by him as a friend.

I thank you all for the opportunity of participating in these discussions, and for being part of this group.


Bob Snyder
Senior District Manager
Steinway & Sons

rsnyder@steinway.com
www.steinway.com
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#162067 - 09/30/08 03:33 PM Re: Greetings from a new member  
Joined: Aug 2005
Posts: 18,138
Monica K. Offline

Platinum Supporter until Dec 31 2012
Monica K.  Offline

Platinum Supporter until Dec 31 2012


Joined: Aug 2005
Posts: 18,138
Lexington, Kentucky
Welcome to the forum, Bob! I think dealers of ALL brands have to have a thick skin to hang out around here, but I learn a lot from them so I hope you will persevere. smile


Mason & Hamlin A -- 91997
My YouTube channel: http://www.youtube.com/pianomonica
[Linked Image][Linked Image][Linked Image]
#162068 - 09/30/08 03:57 PM Re: Greetings from a new member  
Joined: Sep 2008
Posts: 1,358
Kymber Offline
1000 Post Club Member
Kymber  Offline
1000 Post Club Member

Joined: Sep 2008
Posts: 1,358
MA
Hi Bob,
Welcome! I am new to this forum as well and I really enjoy it.
It is my dream to own a Steinway someday. smile


“The doubters said, "Man cannot fly," The doers said, "Maybe, but we'll try,"
And finally soared in the morning glow while non-believers watched from below.”
― Bruce Lee
#162069 - 09/30/08 05:13 PM Re: Greetings from a new member  
Joined: Oct 2006
Posts: 1,645
U S A P T Offline
1000 Post Club Member
U S A P T  Offline
1000 Post Club Member

Joined: Oct 2006
Posts: 1,645
An Indiana University
Hi Bob:

Welcome to the forums!

You'll find it a lively place.

Are you replacing piano*madam?

I still love my Steinway. Now that I'm a full-time student again I've found it doubles as a chick magnet.


Full-Time Music/Entrepreneurship Major: (Why not compose music AND businesses?)
Former Piano Industry Professional
************
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Roland Atelier AT90R
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#162070 - 09/30/08 05:19 PM Re: Greetings from a new member  
Joined: Apr 2006
Posts: 2,031
schwammerl Offline
2000 Post Club Member
schwammerl  Offline
2000 Post Club Member

Joined: Apr 2006
Posts: 2,031
Belgium
Hello Bob,

Welcome to the family.

Quite some time ago I read one of your contributions to a Google forum where you were involved in a discussion about the origin of the Boston piano design. I used your statements here in a similare discussion on this forum.

If I may I would like to put you at work straight away.

How would you position (to a potential customer) the new Essex grand piano line to the Boston grand line.

Overall one may have the impression from reading Steinway advertising or video spots the Essex line is a bit positioned in the 'home decoration corner' with lots of cabinet finishing choices and perhaps also more suitable for the jazz pianist or popular music fanatic.

Recently I had the opportunity to very briefly play a few Essexes next to a Boston 163 and 178.
My impression was that e.g. the Essex 173 and 183 were serious contenders.

How would you describe, Essex compared to Boston:

* The touch/action, i.e. in what way do the action mechanism differ?
* Tone

Could the Essex line become a serious in-house competitor for the Bostons?

schwammerl.

#162071 - 09/30/08 06:45 PM Re: Greetings from a new member  
Joined: Aug 2003
Posts: 6,195
Axtremus Offline
6000 Post Club Member
Axtremus  Offline
6000 Post Club Member

Joined: Aug 2003
Posts: 6,195
Welcome!

Good to see Steinway "officially" represented here. laugh

#162072 - 09/30/08 06:53 PM Re: Greetings from a new member  
Joined: May 2006
Posts: 4,038
terminaldegree Offline
4000 Post Club Member
terminaldegree  Offline
4000 Post Club Member

Joined: May 2006
Posts: 4,038
Georgia, USA
Hi Bob,

Thanks for joining, and for the humble introduction. Feel free to post your experiences in the "Henry Z." post at the top of the forum if you want to share.

I really don't think this forum is as anti-Steinway as it may seem at first blush. Reading through my posts may seem to present an anti-Steinway tenor, but what I'm really objecting to is some of the marketing catch-phrases and putting down other makers by some who sell them (the occasionally snobbish sales pitch I've read and experienced more than once).

Thinking back on my favorite 4-5 pianos I've ever played (cost being no object), the reality is 3 of my favorites were Steinways: two really well-prepped NY D's and a Hamburg B.

We look forward to your contributions here.


Pianist, teacher, apprentice technician, internet addict.
Piano Review Editor - Acoustic and Digital Piano Buyer
#162073 - 09/30/08 07:41 PM Re: Greetings from a new member  
Joined: Jun 2008
Posts: 20
fingerson88 Offline
Full Member
fingerson88  Offline
Full Member

Joined: Jun 2008
Posts: 20
Walnut Creek, CA
Quote
Originally posted by Bob Snyder:
Hello everyone -
After reading this forum for a very long time, I have finally taken the plunge - and have now become a member. I know a few of you, and hope to get to know a quite a few more. I look forward to participating as appropriate.

By means of introduction, allow me to make just a couple of comments about myself. First, I have worked for Steinway & Sons for over 25 years. Second, I will not get involved in discussions centered on putting down another manufacturer's product. Third, I'll do my best to address Steinway / Boston / Essex related issues and questions as factually as I can. Finally, I have witnessed a great deal of what appears to be "anti-Steinway" sentiment - so I've put my armour on! Please know that I do not care for cool-aide of any flavor - as some here who know me will confirm.

One more thing - I want to personally thank all of you who took the time to put down so many kind words regarding Henry Z. Steinway. I consider it a wonderful privilege to have known him - and to have been named by him as a friend.

I thank you all for the opportunity of participating in these discussions, and for being part of this group.
Hi Bob! I'm just wondering if you happened to know Don Hall. He worked for Steinway for years. He was my stepfather. Unfortunately he passed away some years ago, but I thought I'd just check to see if you knew him.

#162074 - 09/30/08 08:06 PM Re: Greetings from a new member  
Joined: Sep 2008
Posts: 8,453
Horowitzian Offline
8000 Post Club Member
Horowitzian  Offline
8000 Post Club Member

Joined: Sep 2008
Posts: 8,453
Welcome to the forum, Bob!

There are actually quite a few Steinway fans who post here, as you can see in my thread," Steinway owners... ". So you won't be all alone. [Linked Image]

As terminaldegree pointed out, most objection to Steinway on this forum stems from the overzealous marketing approach used by some Steinway dealers, and not the pianos themselves.

One or two dealers actually posted on here with this type of marketing rhetoric, and they were promptly tarred and feathered. [Linked Image] But they reformed. Only one still posts occasionally that I know of.

I am a proud Steinway B owner myself; my dealer was GREAT, and they prepped the piano beautifully. I highly respect the many fine brands from Europe, but well-prepped NY Steinways (B or D)are my absolute favorite pianos for the same reasons I listed in my other thread. [edit] It's great to have an S&S rep contributing here! [Linked Image]


Close only counts in horseshoes, hand grenades, and nuclear weapons.
#162075 - 09/30/08 09:22 PM Re: Greetings from a new member  
Joined: Apr 2006
Posts: 3,715
Rod Verhnjak Offline
3000 Post Club Member
Rod Verhnjak  Offline
3000 Post Club Member

Joined: Apr 2006
Posts: 3,715
Vancouver B.C. Canada
Mr. Snyder,

Great to see/read you here.
I hope this will be a more pleasant place for Steinway as there has been no
real quality representation of Steinway products until now. wink

I look forward to your involvement. thumb


Verhnjak Pianos
Specializing in the Restoration, Refinishing & Maintenance
of Fine Heirloom Pianos

www.pianoman.ca
Verhnjak Pianos Facebook

#162076 - 09/30/08 09:25 PM Re: Greetings from a new member  
Joined: Jul 2006
Posts: 1,348
Bear 1 Offline
1000 Post Club Member
Bear 1  Offline
1000 Post Club Member

Joined: Jul 2006
Posts: 1,348
Hillsboro Beach South Florida
Greetings Bob,

Welcome to the forum. It's good to have a well respected Steinway Rep posting his opinions and sharing his knowledge with us.. smile

Cordially,

Bear


Barry J "Bear" Arnaut ♫
46 Years in the Piano Industry
Retired Kawai/Shigeru Kawai Regional Manager
(My posts and threads are my opinions only)
#162077 - 09/30/08 09:33 PM Re: Greetings from a new member  
Joined: Jan 2003
Posts: 19,862
apple* Offline
apple*  Offline


Joined: Jan 2003
Posts: 19,862
Kansas
welcome Bob. There are many Steinway fans who own other pianos.


accompanist/organist.. a non-MTNA teacher to a few

love and peace, Õun (apple in Estonian)
#162078 - 09/30/08 09:51 PM Re: Greetings from a new member  
Joined: May 2001
Posts: 10,580
Rich Galassini Offline
Yikes! 10000 Post Club Member
Rich Galassini  Offline
Yikes! 10000 Post Club Member

Joined: May 2001
Posts: 10,580
Philadelphia/South Jersey
Hello Bob,

Welcome. It is good to have you onboard and to have a more direct voice for your company here.

I truly look forward to your input.


Rich Galassini
Cunningham Piano Co.
Phila, Pa.
(215) 991-0834 direct line
rich@cunninghampiano.com
Check out the Science Channel's "How Its Made" featuring our piano restoration:
http://www.cunninghampiano.com/how-its-made/
#162079 - 09/30/08 10:12 PM Re: Greetings from a new member  
Joined: May 2001
Posts: 6,149
Piano World Offline
Piano World  Offline



Joined: May 2001
Posts: 6,149
Parsonsfield, ME (orig. Nahant...
Hi Bob,

Thank you for joining, and for being upfront about who you are, and what company you represent. You get major points right away for honesty.

I know Kyle and Dana keep an eye on our web site, but choose not to participate. That makes you the brave one :-)

As others have already stated, I think you will find plenty of people here who like Steinway pianos, it's more a question of some of the marketing tactics.

I think there is still a lingering perception that Steinway is, how shall I say ... snobby?

Seriously though, thanks for joining, it's always helpful to have professional representation from the major players.

BTW Bob, you may find this thread interesting...
http://www.pianoworld.com/ubb/ubb/ultimatebb.php?/topic/1/23982.html


Now, about our next tour of the Steinway factory...

Best,

Frank B.


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#162080 - 09/30/08 11:03 PM Re: Greetings from a new member  
Joined: Jan 2007
Posts: 7,439
turandot Offline
7000 Post Club Member
turandot  Offline
7000 Post Club Member

Joined: Jan 2007
Posts: 7,439
torrance, CA
Quote
I have witnessed a great deal of what appears to be "anti-Steinway" sentiment - so I've put my armour on! Please know that I do not care for cool-aide of any flavor - as some here who know me will confirm.
I don't know if you really need armor Bob. Facts will probably be the best antidote.

My own memories of Steinway threads gone awry are of PW members who imploded when their Steinway exuberance got overheated. I remember Berber and his beloved Boston rosettes, Madam and the square tail, Karen ABCDE and the Steinway investment portfolio, Prospero and the ravishing redhead, and Nashville Steinway's spontaneous combustion after only a few days on site. laugh Then there was the "Doctors prefer Steinway" grenade. I think Madam launched that one too. laugh

I honestly don't think there is a bias against Steinway pianos or Steinway sales professionals here. It isn't like any maker has the market cornered on shady sales tactics. My guess is that you'll have more trouble keeping some of your over-enthusiastic troops in line than you will fighting any battles.

I look forward to reading your posts and hope that you are treated fairly.


Will Johnny Come Marching Home?
The fate of the modern wartime soldier
#162081 - 09/30/08 11:32 PM Re: Greetings from a new member  
Joined: Dec 2007
Posts: 852
Peter Sumner- Piano Technician Offline
500 Post Club Member
Peter Sumner- Piano Technician  Offline
500 Post Club Member

Joined: Dec 2007
Posts: 852
San Francisco
Hi Bob...
Welcome....
You'll enjoy.....


Peter Sumner
Concert Piano Technician


#162082 - 10/13/08 10:23 PM Re: Greetings from a new member  
Joined: Nov 2004
Posts: 1,569
LJC Offline
1000 Post Club Member
LJC  Offline
1000 Post Club Member

Joined: Nov 2004
Posts: 1,569
New York
Geez, I cant believe I missed this thread. Must have been when I was away on business. Anyway, Welcome Bob, better late than never and there certainly has been allot of anti S&S bias. I hope there will be another PW S&S tour and we can meet and talk. Regards, Lee

#162083 - 10/14/08 12:06 AM Re: Greetings from a new member  
Joined: Sep 2008
Posts: 186
Bob Snyder Offline
Full Member
Bob Snyder  Offline
Full Member

Joined: Sep 2008
Posts: 186
West Coast
Thank you Lee - and I'd be happy to arrange a factory tour for Piano World participants, if there was interest.

Best,
Bob S.


Bob Snyder
Senior District Manager
Steinway & Sons

rsnyder@steinway.com
www.steinway.com
#162084 - 10/14/08 11:08 AM Re: Greetings from a new member  
Joined: Nov 2004
Posts: 1,569
LJC Offline
1000 Post Club Member
LJC  Offline
1000 Post Club Member

Joined: Nov 2004
Posts: 1,569
New York
Bob, That would be great. I'm sure there would be interest if we start a new thread. I'd like to go ahead and start one. When would be a good time to do a tour? Would there be a minimum or maximum number of guests? Thanks, Lee

#162085 - 10/14/08 12:25 PM Re: Greetings from a new member  
Joined: Sep 2008
Posts: 186
Bob Snyder Offline
Full Member
Bob Snyder  Offline
Full Member

Joined: Sep 2008
Posts: 186
West Coast
Let's start by finding out a few dates that would work out for the greatest number of people. We can then narrow it down, so as to accommodate the majority - if possible. I'd say we'd want at least six - with no upper limit. If there were more than fourteen or so, we'd probably do two separate, simultaneous tours - because it's important that all participants be able to hear what's being said.

But let's start by agreeing on a month (Nov or Dec), then choose a couple of alternative weeks, then end up with a day - or possibly two days - and I'll take it once a week has been determined.


Bob Snyder
Senior District Manager
Steinway & Sons

rsnyder@steinway.com
www.steinway.com
#162086 - 10/14/08 01:10 PM Re: Greetings from a new member  
Joined: Feb 2008
Posts: 334
rodmichael Offline
Full Member
rodmichael  Offline
Full Member

Joined: Feb 2008
Posts: 334
Maryland
I would be interested in participating in a tour. My availability is a bit unpredictable any month, so I will just see what transpires as you all select a month.


Rod Michael
Mason & Hamlin AA, SN 93018
Yamaha CGP-1000, SN UCNZ01010
Zoom Q3
[Linked Image][Linked Image]

#162087 - 10/14/08 01:48 PM Re: Greetings from a new member  
Joined: Nov 2004
Posts: 1,569
LJC Offline
1000 Post Club Member
LJC  Offline
1000 Post Club Member

Joined: Nov 2004
Posts: 1,569
New York
OK Bob, I'm starting the thread.

#162088 - 10/14/08 11:27 PM Re: Greetings from a new member  
Joined: Apr 2005
Posts: 3,546
sophial Offline
3000 Post Club Member
sophial  Offline
3000 Post Club Member

Joined: Apr 2005
Posts: 3,546
US
Dear Bob,
Welcome and I'm so glad you decided to join. It will be great to have someone associated with Steinway who can actually help to provide accurate information. I own a Steinway L and love it. I look forward to your posts. Wish I could make it to the tour but no such luck!
Best,
Sophia


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