Welcome to the Piano World Piano Forums
Over 2.5 million posts about pianos, digital pianos, and all types of keyboard instruments
Join the World's Largest Community of Piano Lovers (it's free)
It's Fun to Play the Piano ... Please Pass It On!

SEARCH
Piano Forums & Piano World
Find a Professional
Our Classified Ads
Find Piano Professionals-

*Piano Dealers - Piano Stores
*Piano Tuners
*Piano Teachers
*Piano Movers
*Piano Restorations
*Piano Manufacturers

Advertise on Piano World

What's Hot!!
Posting Pictures on the Forums
-------------------
Forums RULES & HELP
-------------------
ADVERTISE on Piano World
(125ad)
Piano Life Saver - Dampp Chaser
Dampp Chaser Piano Life Saver
(ad)
Piano Buyer Guide
Piano Buyer Fall 2017
Who's Online Now
55 registered members (andy250, bluejei, BachToTheFuture, Canonbury, Beemer, AZNpiano, 13 invisible), 1,270 guests, and 1 spider.
Key: Admin, Global Mod, Mod
(ad)
Estonia Pianos
Estonia Pianos
Quick Links to Useful Piano & Music Resources
Quick Links:
*Advertise On Piano World
*Free Piano Newsletter
*Online Piano Recitals
*Piano Recitals Index
*Piano & Music Accessories
*Live Piano Venues
*Music School Listings
* Buying a Piano
*Buying A Acoustic Piano
*Buying a Digital Piano
*Pianos for Sale
*Sell Your Piano
*How Old is My Piano?
*Directory/Site Map
*Virtual Piano
*Music Word Search
*Piano Videos
*Virtual Piano Chords & Scales
Previous Thread
Next Thread
Print Thread
#1200592 - 05/16/09 06:41 PM email or phone?  
Joined: Feb 2005
Posts: 1,179
Ebony and Ivory Offline
1000 Post Club Member
Ebony and Ivory  Offline
1000 Post Club Member

Joined: Feb 2005
Posts: 1,179
Minnesota
Just wondering. I have heard a few people say that email is too impersonal. Personally I love it, it's so hard to reach people by phone. Tag-tag-tag. You can do email any time of the day/night. But as we all know, it can easily be misinterpreted too.

What's your preference and that of your students?


It is better to be kind than to be right.

Professional private piano teacher since 1994.
(ad)
Piano & Music Accessories
piano accessories music gifts tuning and moving equipment
#1200602 - 05/16/09 06:47 PM Re: email or phone? [Re: Ebony and Ivory]  
Joined: Apr 2009
Posts: 1,654
Barb860 Offline
1000 Post Club Member
Barb860  Offline
1000 Post Club Member

Joined: Apr 2009
Posts: 1,654
northern California
Email for 90% of the parents of kids I work with. Sometimes what happens is that if there is a touchy subject needing discussion, one of us will suggest a time for a phone conversation.


Piano Teacher
#1200606 - 05/16/09 06:56 PM Re: email or phone? [Re: Barb860]  
Joined: Sep 2006
Posts: 1,269
dumdumdiddle Offline
1000 Post Club Member
dumdumdiddle  Offline
1000 Post Club Member

Joined: Sep 2006
Posts: 1,269
California
Email here.


Music School Owner
Early Childhood Music Teacher/Group Piano Teacher/Private Piano Teacher
Member of MTAC and Guild
#1200648 - 05/16/09 08:24 PM Re: email or phone? [Re: dumdumdiddle]  
Joined: Mar 2006
Posts: 7,639
John v.d.Brook Offline
7000 Post Club Member
John v.d.Brook  Offline
7000 Post Club Member

Joined: Mar 2006
Posts: 7,639
Olympia, Washington, USA
100% phone. People can always use the excuse, "Email? What email?"


"Those who dare to teach must never cease to learn." -- Richard Henry Dann
Full-time Private Piano Teacher offering Piano Lessons in Olympia, WA. www.mypianoteacher.com
Certified by the American College of Musicians; member NGPT, MTNA, WSMTA, OMTA
#1200659 - 05/16/09 08:58 PM Re: email or phone? [Re: John v.d.Brook]  
Joined: Jul 2006
Posts: 286
lalakeys Offline
Full Member
lalakeys  Offline
Full Member

Joined: Jul 2006
Posts: 286
Chicago 'burbs
E-mail whenever possible; voicemail as a second choice.

I try to avoid live phone conversations for two reasons:

--With e-mail both parties have a clear record of what was said; with voicemail the recipient has a recording; but with a live phone conversation there is no record (leading to the possibility of misunderstanding or confusion).

--With e-mail, communication can take place at a time convenient to both parties, and there can be revisions/corrections/additions to a message before it is actually sent.

Generally, I enjoy live phone conversations with my family and friends. But if I need to communicate with someone regarding a business matter (such as teaching), e-mail is the way to go!


Private piano & voice teacher for over 20 years; currently also working as a pipe organist for 3 area churches; sing in a Chicago-area acappella chamber choir
#1200686 - 05/16/09 09:57 PM Re: email or phone? [Re: lalakeys]  
Joined: Nov 2006
Posts: 1,461
Stanny Offline
1000 Post Club Member
Stanny  Offline
1000 Post Club Member

Joined: Nov 2006
Posts: 1,461
Email!

Sometimes people don't like to call in case I am teaching. But email is always easy. I also make contact through my website updates, facebook (some of my parents are there) and text messages. I've had parents text me while sitting in traffic to tell me they'll be a few minutes late. And sometimes I use a hardcopy correspondence, like my summer flyer.

I send a monthly newsletter via email, and occassional email notes to everyone when an event is coming up. I'll sometimes email a parent at the end of a lesson so I can tell them something when it is fresh on my mind.


~Stanny~

Independent Music Teacher
Certified Piano Teacher, American College of Musicians
Member: MTNA, NGPT, ASMTA, NAMTA
#1200687 - 05/16/09 10:00 PM Re: email or phone? [Re: John v.d.Brook]  
Joined: Nov 2006
Posts: 3,462
Diane... Offline
3000 Post Club Member
Diane...  Offline
3000 Post Club Member

Joined: Nov 2006
Posts: 3,462
Western Canada
Originally Posted by John v.d.Brook
100% phone. People can always use the excuse, "Email? What email?"

100% phone! ...I'm usually the one saying, "Email? What email?" smile


http://www.pianoworld.com/Uploads/files/goldsparkledress.jpg
Diane
Jazz/Blues/Rock/Boogie Piano Teacher
[Linked Image]
#1200703 - 05/16/09 10:35 PM Re: email or phone? [Re: Diane...]  
Joined: Feb 2009
Posts: 105
CD131 Offline
Full Member
CD131  Offline
Full Member

Joined: Feb 2009
Posts: 105
Canada
E-mail preferred. Text messaging next, Phone message OK. Answer phone ---- never!


Steinway D, Pramberger 185, pianist-teacher
#1200740 - 05/17/09 12:19 AM Re: email or phone? [Re: CD131]  
Joined: Nov 2008
Posts: 1,502
R0B Offline
1000 Post Club Member
R0B  Offline
1000 Post Club Member

Joined: Nov 2008
Posts: 1,502
Australia
Phone all the way!
Much more human.
Email is ok, for a quick confirmation of something, but email replies have a nasty habit of asking another question, which requires yet another email, to reply to it
I loathe text messaging,(way too fiddly, and usually full of incomprehensible shorthand) and always phone the sender, to give my reply, even if it is only, 'CU L8r M8 :-)'


Rob
#1200742 - 05/17/09 12:27 AM Re: email or phone? [Re: R0B]  
Joined: May 2007
Posts: 6,180
currawong Offline
6000 Post Club Member
currawong  Offline
6000 Post Club Member

Joined: May 2007
Posts: 6,180
Down Under
With students, it's phone, or written messages.
For playing engagements it's a bit of everything. Some people email me so I email back; some send text messages so I reply in kind, but it's usually a preliminary contact which is followed by a phone call. I actually like text messages, but I always punctuate them properly and don't use the CU L8r M8 stuff smile. Strangely enough, those who text me also write in complete sentences too. I know, I know, we're weird.


Du holde Kunst...
#1200751 - 05/17/09 01:41 AM Re: email or phone? [Re: currawong]  
Joined: Jul 2008
Posts: 732
Nannerl Mozart Offline
500 Post Club Member
Nannerl Mozart  Offline
500 Post Club Member

Joined: Jul 2008
Posts: 732
Australia, Melbourne
For me, it depends on the situation.

If it is urgent, like: a lesson being cancelled due to strange and unforseen occurances (car accident, bad traffic - terribly sick that it's contagious) then its a phone call, sooner rather than later.

If it's something like: what is the homework? ... That's an email.

If it's ridiculous to the point that we send emails back and forth, back and forth then one of us will call (saves time!)

Also, if I didn't know how to practice something and I was stuck (which is rare nowadays) it's normally a phone call. More often it's an email.

If I was to be leaving a teacher I ideally I think it should be face to face or over the phone.

#1201247 - 05/17/09 11:33 PM Re: email or phone? [Re: Nannerl Mozart]  
Joined: Jul 2007
Posts: 1,645
Akira Offline
1000 Post Club Member
Akira  Offline
1000 Post Club Member

Joined: Jul 2007
Posts: 1,645
Los Angeles, CA
I think it depends on what you want to communicate and who the recipient is.

E-mail:

You should consider the possibility that;

- some people don't check their e-mail everyday (i.e. "I'll have to cancel our lesson schedueld for noon today")
- it could get caught in a spam filter
- e-mail lacks "tone of voice" and can get misinterpreted

Of course, these are just possibilities. I check e-mail 10 times a day, so people know if they send me an e-mail, I'll read it that day.

I never address problems with e-mail -- always a phone call. Too easily misinterpreted and this type of communication calls for a real-time two-person conversation.

In most instances, I think e-mail is fine (for most people), but I think you just need to be sensitive to the "what" and "whom."

#1247317 - 08/11/09 12:57 PM Re: email or phone? [Re: Akira]  
Joined: Aug 2009
Posts: 6
Mike in Illinois Offline
Junior Member
Mike in Illinois  Offline
Junior Member

Joined: Aug 2009
Posts: 6
E-mail for me. It's a permanent record until deleted. One can send it any time of day or night and not disturb anyone.
Of course the party at the other end must be checking their inbox on a daily basis. It helps avoid confusion over, "Oh, I thought you said...." The only thing is that one must be specific in what they e-mail!

#1247429 - 08/11/09 04:57 PM Re: email or phone? [Re: Mike in Illinois]  
Joined: Mar 2008
Posts: 244
ToriAnais Offline
Full Member
ToriAnais  Offline
Full Member

Joined: Mar 2008
Posts: 244
Australia
Text msgs are handy as they are instantaneous, and email. Talking on the phone re business issues is awkward. I'd much rather not have to go through the cliche dance of "ok well I'll see you next week then, byyyeeeee".


Piano teacher since August 2008.
#1247596 - 08/11/09 09:38 PM Re: email or phone? [Re: ToriAnais]  
Joined: Jun 2007
Posts: 4,896
Betty Patnude Offline
4000 Post Club Member
Betty Patnude  Offline
4000 Post Club Member

Joined: Jun 2007
Posts: 4,896
Puyallup, Washington
I see this topic has been revived recently so I thought I'd add my comments also. Our preferances might not be the preferances of the person we are communicating with, so that has to be taken into account.

Cell phone use when the person is driving gives me very uncomfortable no matter who it is or why they are calling. I have had inquiries made while they are driving and if I detect this I'll ask to connect with them at another time. For 2 reasons: 1) they are not giving me much of their attention, and, 2) I worry about people's driving habits when there is something else taking their attention. I wouldn't want to be part of the equation that might cause them an accident. So, I would invite them to make an appointment by calling again soon when they have their calendar available. The appointment is for getting acquainted and demonstrating through a "first" lesson what it is like to be a student of mine. Studio policy and contract is discussed as the last part of the getting acquainted. All of this takes about one hour.

I much prefer emails that give us opportunity to communicate in an on-going connected way with one email between us. Attachments can be sent as well as photos and it can be continued throughout the introductory questions that parents and student have.

I'd say 95% of inquiry communications come in by email and in communication with my present clients, e-mail is the most established way for everyone. Plus, you get "records" of what transpired between you.

I don't text message except socially.

It will soon be time for September new enrollments and we'll get a chance to apply our preferred ways of communicating with our prospective clients - but at the same time be aware of our need to be flexible to accomodate their style of communicating, too.

#1248150 - 08/12/09 08:14 PM Re: email or phone? [Re: Betty Patnude]  
Joined: Jul 2009
Posts: 162
Jennifer Eklund Offline
Full Member
Jennifer Eklund  Offline
Full Member

Joined: Jul 2009
Posts: 162
SoCal
1) Email -- written record

2) Text message -- best for quick lesson reminders, "I'm running late", etc..

3) Phone -- in emergency situations



FREE 90-page eBook of sheet music: www.pianopronto.com/specialoffer

Piano Pronto Music Books: www.pianopronto.com

BA in Piano/MA Musicology



Moderated by  Ken Knapp 

Piano Acc. & Gift Items in
Piano World's Online Store
In PianoSupplies.com ,(a division of Piano World)
our online store for piano and music gifts and accessories, Digital Piano Dolly, party goods, tuning equipment, piano moving equipment, benches, lamps Caster Cups and more.


Free Shipping* on Jansen Artist Piano Benches, Cocoweb Piano Lamps, Hidrau Hydraulic Piano Benches
(*free shipping within contiguous U.S. only)
(ad)
Pearl River & Ritmuller
Ritmuller Pianos
(ad)
Pianoteq
PianoTeq 6 Out now
ad
Pierce Piano Atlas


New Topics - Multiple Forums
Kawai MP11/MP7 v1.15 software update - now available
by Kawai James. 12/14/17 01:29 AM
Recommendations on recording gear?
by Muhwu. 12/14/17 01:07 AM
slow play
by hendo. 12/14/17 01:00 AM
Interview with Martha Argerich from 1978
by Stubbie. 12/13/17 10:33 PM
Forum Statistics
Forums44
Topics183,265
Posts2,679,085
Members89,267
Most Online15,252
Mar 21st, 2010
(ad)
Accu-Tuner
Sanderson Accu-Tuner
Check It Out!
There's a lot more to Piano World than just the forums.
Click Here to
Explore The Rest of Piano World!!
Visit our online store for gifts for music lovers


 
Help keep the forums up and running with a donation, any amount is appreciated!
Or by becoming a Subscribing member! Thank-you.
Donate   Subscribe
 
Our Piano Related Classified Ads
| Dealers | Tuners | Lessons | Movers | Restorations | Pianos For Sale | Sell Your Piano |

Advertise on Piano World
| Subscribe | Piano World | PianoSupplies.com | Advertise on Piano World |
| |Contact | Privacy | Legal | About Us | Site Map | Free Newsletter |


copyright 1997 - 2017 Piano World ® all rights reserved
No part of this site may be reproduced without prior written permission
Powered by UBB.threads™ PHP Forum Software 7.6.0