Welcome to the Piano World Piano Forums
Over 2.7 million posts about pianos, digital pianos, and all types of keyboard instruments
Join the World's Largest Community of Piano Lovers (it's free)
It's Fun to Play the Piano ... Please Pass It On!

SEARCH
Piano Forums & Piano World
(ad)
Piano Life Saver - Dampp Chaser
Dampp Chaser Piano Life Saver
What's Hot!!
Mr. PianoWorld - the full interview
-------------------
European Tour for Piano Lovers
JOIN US FOR THE TOUR!
--------------------
Posting Pictures on the Forums
-------------------
Forums RULES & HELP
-------------------
ADVERTISE on Piano World
Find a Professional
Our Classified Ads
Find Piano Professionals-

*Piano Dealers - Piano Stores
*Piano Tuners
*Piano Teachers
*Piano Movers
*Piano Restorations
*Piano Manufacturers

Advertise on Piano World

(ad)
Piano Buyer Guide
Piano Buyer Spring 2018
ad
Pierce Piano Atlas


Who's Online Now
80 registered members (Beowulf, accordeur, Alex873, AaronSF, bsntn99, Blues beater, Bruce In Philly, 15 invisible), 1,468 guests, and 6 spiders.
Key: Admin, Global Mod, Mod
(ad)
Estonia Pianos
Estonia Pianos
Quick Links to Useful Piano & Music Resources
Quick Links:
*Advertise On Piano World
*Free Piano Newsletter
*Online Piano Recitals
*Piano Recitals Index
*Piano & Music Accessories
*Live Piano Venues
*Music School Listings
* Buying a Piano
*Buying A Acoustic Piano
*Buying a Digital Piano
*Pianos for Sale
*Sell Your Piano
*How Old is My Piano?
*Directory/Site Map
*Virtual Piano
*Music Word Search
*Piano Videos
*Virtual Piano Chords & Scales
Previous Thread
Next Thread
Print Thread
Gratuity for piano delivery? #115692
03/20/06 01:49 PM
03/20/06 01:49 PM
Joined: Mar 2006
Posts: 37
USA
novicebuyer Offline OP
Full Member
novicebuyer  Offline OP
Full Member

Joined: Mar 2006
Posts: 37
USA
This is an awkward question, but having never owned or had a piano delivered, but recognizing great care should be taken by the movers, what is the customary gratuity? I actually have free delivery as part of my purchase, so I have no idea of the cot, either(in terms of knowing what some % might be).

Is there a customary gratuity given for piano deliveries? Provided good service and care has been taken? Thankyou! I am sorry if this is a tacky question. I just want to do the right thing when my piano arrives tomorrow! Michele

Piano & Music Gifts & Accessories (570)
Piano accessories and music gift items
Re: Gratuity for piano delivery? #115693
03/20/06 02:12 PM
03/20/06 02:12 PM
Joined: Aug 2002
Posts: 3,770
Hamilton Twp, NJ
curry Offline
3000 Post Club Member
curry  Offline
3000 Post Club Member

Joined: Aug 2002
Posts: 3,770
Hamilton Twp, NJ
$15-20 to each man is fine.


G.Fiore "aka-Curry". Tuner-Technician serving the central NJ, S.E. PA area. b214cm@aol.com Concert tuning, Regulation-voicing specialist.
Dampp-Chaser installations, piano appraisals. PTG S.Jersey Chapter 080.
Bösendorfer 214 # 47,299 214-358
Re: Gratuity for piano delivery? #115694
03/20/06 02:14 PM
03/20/06 02:14 PM
Joined: Mar 2006
Posts: 21
New York, NY USA
C
carpeperdiem Offline
Full Member
carpeperdiem  Offline
Full Member
C

Joined: Mar 2006
Posts: 21
New York, NY USA
Yes, gratuities can be awkward... when the crew brought in my last piano, and they spent almost an hour hooking up the Disklavier, assembling parts, etc... and they went out of their way to make things perfect, and they took all the extra packaging, and garbage with them... I tipped. $100 to the crew. Considering the delivery bill from the warehouse was $500, a 20% tip seemed right in line. This is also NYC, and everything is more expensive here... The crew worked hard and provided great service, so I had no problem giving them a little extra taste for the job well done. Your situation may be different than mine... this can be a question for the dealer -- not all dealers do their own delivery -- some contract out - so local knowledge is always best.

Re: Gratuity for piano delivery? #115695
03/20/06 02:34 PM
03/20/06 02:34 PM
Joined: Jan 2006
Posts: 154
Ohio, USA
Bluthner Offline
Full Member
Bluthner  Offline
Full Member

Joined: Jan 2006
Posts: 154
Ohio, USA
Tip extra if you had a 2-story narrow spiral staircase or if they were moving a Faz or M&H.

Don't let them leave, though, until you have played a chromatic scale bottom to top with and without una corda and played a few cords with the right pedal and some with the sostenuto if you have one.

Out of tune is fine. Buzz on the sound board, stuck keys or dampers staying up, not so cool. Piano wobbly on its legs, the job ain't done yet.


I have no affiliation with Bluthner, I just like their pianos a lot.
Re: Gratuity for piano delivery? #115696
03/20/06 02:39 PM
03/20/06 02:39 PM
Joined: Sep 2004
Posts: 1,046
San Francisco Area
Casalborgone Offline
1000 Post Club Member
Casalborgone  Offline
1000 Post Club Member

Joined: Sep 2004
Posts: 1,046
San Francisco Area
Quote
Originally posted by novicebuyer:

Is there a customary gratuity given for piano deliveries? Provided good service and care has been taken? Michele
The above responses are very thoughtful and apt. But I think the case might be made generally that when others are performing a service, particularly a service that has a high personal value, that a gratuity is always appropriate, except where it traditionally is not, as with a physician.

Of course there is the socioeconomic side to these kinds of transactions. Ordinarily one is not concerned that one's physician is adequately remunerated. On the other hand, with all those people who perform so many necessary, or even luxury (as with a piano) services, the likelihood is great that a little trickledown is the least we can offer.


Mike
Registered Piano Technician
Member Piano Technicians Guild
Not currently working in the piano trade.
Re: Gratuity for piano delivery? #115697
03/20/06 02:42 PM
03/20/06 02:42 PM
Joined: Mar 2006
Posts: 37
USA
novicebuyer Offline OP
Full Member
novicebuyer  Offline OP
Full Member

Joined: Mar 2006
Posts: 37
USA
Funny, second time today I replied and nothing posted. Sorry if this is redundant.

I find here in New Engalnd, we are very inconsistent with tipping home deliveries and I have this conversation with many friends and we are always differing or at a loss.

My NYC transpalnt friend tips very generously. We all think its so much when she chimes in with her recommendations, LOL!

So, dealer was at a loss! See what I mean here in New Engalnd. They were tossing it around in there and said $20 for the crew(to share). I think that is almost insulting, since there are 3 guys. Something enough to compliment and easily divisible by 3 sounds about right. Thanks for the quick input.

They have it made here. Just 3 steps in on a wide porch and about 12' across the living room. Boom done. Michele

Re: Gratuity for piano delivery? #115698
03/20/06 02:45 PM
03/20/06 02:45 PM
Joined: Mar 2006
Posts: 37
USA
novicebuyer Offline OP
Full Member
novicebuyer  Offline OP
Full Member

Joined: Mar 2006
Posts: 37
USA
I might add, they were laughing at me, I think, or just finidng it awkward to say how much. I mean, I just bought a piano there and I am trying to be nice and do the right thing. Geesh. michele

Re: Gratuity for piano delivery? #115699
03/20/06 04:06 PM
03/20/06 04:06 PM
Joined: Mar 2005
Posts: 4,983
boston north
lilylady Offline
4000 Post Club Member
lilylady  Offline
4000 Post Club Member

Joined: Mar 2005
Posts: 4,983
boston north
I have often wondered about delivery tips. Heavy fridge? stove? furniture?

Heaven knows we care more about our pianos than our dishwashers!

Anything difficult in the delivery?

Did they go out of their way?

I think all of the above must be considered.

In the excitement of FINALLY getting the piano of our dreams, we, as a whole must tip rather well!

Should the salesperson, dealer get tipped?

Roberta


"Music gives a soul to the universe, wings to the mind, flight to the imagination, and life to everything."
Re: Gratuity for piano delivery? #115700
03/20/06 04:10 PM
03/20/06 04:10 PM
Joined: Aug 2002
Posts: 3,770
Hamilton Twp, NJ
curry Offline
3000 Post Club Member
curry  Offline
3000 Post Club Member

Joined: Aug 2002
Posts: 3,770
Hamilton Twp, NJ
Why would you tip a sales person or dealer? They get a commision. The delivery crew gets paid by the hour, and not a whole heck of a lot.


G.Fiore "aka-Curry". Tuner-Technician serving the central NJ, S.E. PA area. b214cm@aol.com Concert tuning, Regulation-voicing specialist.
Dampp-Chaser installations, piano appraisals. PTG S.Jersey Chapter 080.
Bösendorfer 214 # 47,299 214-358
Re: Gratuity for piano delivery? #115701
03/20/06 05:23 PM
03/20/06 05:23 PM
Joined: Oct 2005
Posts: 2,618
Geneva, Switzerland
PoStTeNeBrAsLuX Offline
2000 Post Club Member
PoStTeNeBrAsLuX  Offline
2000 Post Club Member

Joined: Oct 2005
Posts: 2,618
Geneva, Switzerland
I tipped my recent deliverers 50CHF (~$38) between the two of them, which is enough for a pizza and a couple of beers each in a decent(ish) local Italian restaurant. Seemed fair to me, as they were highly courteous and did a very good job of assembling the instrument(s) and making sure that everything worked properly before packing up their tools/bags and leaving.

- Michael B.


There are two rules to success in life: Rule #1. Don't tell people everything you know.
Re: Gratuity for piano delivery? #115702
03/20/06 05:39 PM
03/20/06 05:39 PM
Joined: May 2001
Posts: 21,667
Victoria, BC
BruceD Offline
Gold Subscriber
BruceD  Offline
Gold Subscriber

Joined: May 2001
Posts: 21,667
Victoria, BC
My most recent move-in was the proverbial (and perhaps relatively rare) "piece of cake:" level from the street, up over the front door-sill and straight down the wide hall to the open living room. Two men (one who probably weighed no more than 92-1/2 lbs (give or take an ounce!) did the 800-pound delivery quickly and efficiently. I gave them each $15.00. Had the move-in been more difficult, I would have increased the gratuity accordingly.

Regards,


BruceD
- - - - -
Estonia 190
Re: Gratuity for piano delivery? #115703
03/20/06 06:20 PM
03/20/06 06:20 PM
Joined: May 2003
Posts: 604
Wisconsin
AndreaH Offline
500 Post Club Member
AndreaH  Offline
500 Post Club Member

Joined: May 2003
Posts: 604
Wisconsin
I, too, will be receiving my new upright this week. Is it typically 2 guys with an upright? Is $10 per OK? Or is that cheap. It's an easy move.

Re: Gratuity for piano delivery? #115704
03/20/06 07:54 PM
03/20/06 07:54 PM
Joined: Mar 2006
Posts: 37
USA
novicebuyer Offline OP
Full Member
novicebuyer  Offline OP
Full Member

Joined: Mar 2006
Posts: 37
USA
Well, my concern was I only have $20 cash on hand, so was wondering if I need to get to a bank before they get here in the am! Personally, and I am the one who started this, if I were going to tip, I would not do less than $10 per person. Once it starts for this type of thing, that is my starting point. I was just wondering how high it goes.

My answer from the dealer ended up as, sometimes there is no tip, and sometimes the guys come in with big smiles on their faces. Final words. So, around here, it varies from nothing to goreat. Michele

Re: Gratuity for piano delivery? #115705
03/20/06 08:16 PM
03/20/06 08:16 PM
Joined: May 2003
Posts: 604
Wisconsin
AndreaH Offline
500 Post Club Member
AndreaH  Offline
500 Post Club Member

Joined: May 2003
Posts: 604
Wisconsin
Quote
Originally posted by novicebuyer:
Well, my concern was I only have $20 cash on hand, so was wondering if I need to get to a bank before they get here in the am!
Well, if there are going to be 3 guys, I guess you better go get some more money tonight! My feeling is if it's an easy move, $10 per guy should be enough. If I'm wrong, someone please correct me.

Re: Gratuity for piano delivery? #115706
03/20/06 08:24 PM
03/20/06 08:24 PM
Joined: Aug 2002
Posts: 3,770
Hamilton Twp, NJ
curry Offline
3000 Post Club Member
curry  Offline
3000 Post Club Member

Joined: Aug 2002
Posts: 3,770
Hamilton Twp, NJ
The delivery guys get paid hourly,ie. not that much. A minimum of $15 per guy is good.


G.Fiore "aka-Curry". Tuner-Technician serving the central NJ, S.E. PA area. b214cm@aol.com Concert tuning, Regulation-voicing specialist.
Dampp-Chaser installations, piano appraisals. PTG S.Jersey Chapter 080.
Bösendorfer 214 # 47,299 214-358
Re: Gratuity for piano delivery? #115707
03/20/06 10:55 PM
03/20/06 10:55 PM
Joined: May 2003
Posts: 604
Wisconsin
AndreaH Offline
500 Post Club Member
AndreaH  Offline
500 Post Club Member

Joined: May 2003
Posts: 604
Wisconsin
Thanks, Curry. Will do!

Re: Gratuity for piano delivery? #115708
03/20/06 11:38 PM
03/20/06 11:38 PM
Joined: Mar 2006
Posts: 37
USA
novicebuyer Offline OP
Full Member
novicebuyer  Offline OP
Full Member

Joined: Mar 2006
Posts: 37
USA
Thanks everyone! Michele

Re: Gratuity for piano delivery? #115709
03/21/06 11:11 AM
03/21/06 11:11 AM
Joined: Mar 2006
Posts: 37
USA
novicebuyer Offline OP
Full Member
novicebuyer  Offline OP
Full Member

Joined: Mar 2006
Posts: 37
USA
Well, I went to the bank, made change by getting my 2yo his *very first* donut, and we are having a little party with coffee(me) and donuts as we sit and wait for our late am delivery! LOL.

I am so excited and I do not even play. I really want to learn. I hope I can. And I hope our daughter gets a burst of energy back into her practicing with the new arrival. Michele

Re: Gratuity for piano delivery? #115710
03/21/06 11:20 AM
03/21/06 11:20 AM
Joined: Aug 2002
Posts: 3,770
Hamilton Twp, NJ
curry Offline
3000 Post Club Member
curry  Offline
3000 Post Club Member

Joined: Aug 2002
Posts: 3,770
Hamilton Twp, NJ
Enjoy your new pianos Andrea and Novice.
Novice would'nt it be easier to go to the ATM for the cash?


G.Fiore "aka-Curry". Tuner-Technician serving the central NJ, S.E. PA area. b214cm@aol.com Concert tuning, Regulation-voicing specialist.
Dampp-Chaser installations, piano appraisals. PTG S.Jersey Chapter 080.
Bösendorfer 214 # 47,299 214-358
Re: Gratuity for piano delivery? #115711
03/21/06 11:35 AM
03/21/06 11:35 AM
Joined: Mar 2006
Posts: 37
USA
novicebuyer Offline OP
Full Member
novicebuyer  Offline OP
Full Member

Joined: Mar 2006
Posts: 37
USA
LOL, I did(drive thru, so as not to have to get the 2yo out of the carseat over and over on all our errands) but it only gives twenties, and this is really an easy move. if there are three guys, I just cannot afford $60. I will tip $15 each and the rest is more than 1/2 a lesson!

Really, I needed a cup of coffee, I was just being cute. My 2yo keeps singing "Pianoman". Funny. Michele

Re: Gratuity for piano delivery? #115712
03/24/06 10:40 AM
03/24/06 10:40 AM
Joined: Jul 2004
Posts: 160
Cornwall, NY 12518
Christopher T Offline
Full Member
Christopher T  Offline
Full Member

Joined: Jul 2004
Posts: 160
Cornwall, NY 12518
When I had my piano moved into my last apartment, they had to carry it down 3 stairs and up the elevator to my apartment. It took them a total of 10-15 minutes to put it together. They seemed like they were in such a hurry they shoved the contract in my hands and just said, "sign here". Meanwhile I had already tipped them when they picked it up from my house to move it to my new apartment. I believe I had tipped $20 to each guy.

After they had left, when I went to polish the piano, I noticed that there was a reasonably large "ding" in one of the legs. Totally cosmetic damage, but still it wasn't there before the move. And because the guys had been in such a hurry to go, I didn't have a chance to give the piano a thorough "once-over" before signing the paper accepting the condition it arrived in.

So a few weeks ago when I had to move my piano again, I did not tip the guys who moved it, because I used the same company as last time, who had dented my piano leg. And this time I made sure to take the necessary time to inspect the piano before allowing them to leave.

My advice is to make sure you take the time to fully inspect the piano upon delivery, and if there is no damage, then by all means, tip each guy $20 for a grand, maybe less for an upright.

Any thoughts on how I handled this?


Christopher T. Fasulo
Proud Owner of a Petrof III grand

Moderated by  Ken Knapp, Piano World 

(ad)
Sweetwater - Keyboards
Sweetwater
New Topics - Multiple Forums
Curriculum of techniques for various levels?
by cathryn999. 11/17/18 10:25 PM
Ever heard of Yamaha SCLP-5450??
by Sean L. 11/17/18 09:39 PM
Disobedient pinkies & lazy thumbs
by Tyrone Slothrop. 11/17/18 08:06 PM
Modulation
by Alex873. 11/17/18 07:26 PM
Problem with sound on Yamaha DGX-630?
by Sophiex. 11/17/18 06:34 PM
(ad)
Pianoteq
PianoTeq Petrof
Forum Statistics
Forums40
Topics188,391
Posts2,762,079
Members91,513
Most Online15,252
Mar 21st, 2010
(ad)
Accu-Tuner
Sanderson Accu-Tuner
Please Support Our Advertisers
Dampp Chaser Piano Life Saver

Sweetwater

PianoTeq Petrof
Piano Buyer Spring 2018
Visit our online store for gifts for music lovers


 
Help keep the forums up and running with a donation, any amount is appreciated!
Or by becoming a Subscribing member! Thank-you.
Donate   Subscribe
 
Our Piano Related Classified Ads
| Dealers | Tuners | Lessons | Movers | Restorations | Pianos For Sale | Sell Your Piano |

Advertise on Piano World
| Subscribe | Piano World | PianoSupplies.com | Advertise on Piano World |
| |Contact | Privacy | Legal | About Us | Site Map | Free Newsletter |


copyright 1997 - 2018 Piano World ® all rights reserved
No part of this site may be reproduced without prior written permission
Powered by UBB.threads™ PHP Forum Software 7.6.2